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Hotel Concierge Jobs in Raleigh, NC (NOW HIRING)

Concierge

Raleigh, NC ยท On-site

$15 - $19.50/hr

As a Concierge, you create the first impression of Sunrise-welcoming residents, families, and visitors while ensuring a warm, safe, and organized community experience.What You'll Do: Greet visitors ...

Concierge Longevity Physician

Raleigh, NC ยท On-site +1

$15 - $19.50/hr

As Amenities Health's Concierge Longevity Physician, you'll not only deliver comprehensive primary care, but also actively shape the evolution of our premium concierge practice from day one. The ...

Concierge Longevity Physician

Raleigh, NC ยท On-site

$15 - $19.50/hr

As Amenities Health's Concierge Longevity Physician, you'll not only deliver comprehensive primary care, but also actively shape the evolution of our premium concierge practice from day one. The ...

Concierge, Multifamily

Raleigh, NC ยท On-site

$17 - $20/hr

Concierge staff members are the face of the property and promote a sense of community. Work Schedule: Tuesday - Friday: 5:00 PM to 1:00 AM Saturday: 2:00 PM to 11:00 PM ESSENTIAL JOB DUTIES:

Concierge

Fuquay Varina, NC ยท On-site

$12.75 - $16.50/hr

TerraBella Senior Living is looking for a Concierge to join our community_____. Responsible for greeting guests, residents, and employees, managing both external and internal calls, taking and ...

Concierge

Fuquay Varina, NC ยท On-site

$12.75 - $16.50/hr

TerraBella Senior Living is looking for a Concierge to join our community. Responsible for greeting guests, residents, and employees, managing both external and internal calls, taking and ...

Concierge

Fuquay Varina, NC ยท On-site

$12.75 - $16.50/hr

TerraBella Senior Living is looking for a Concierge to join our community_____. Responsible for greeting guests, residents, and employees, managing both external and internal calls, taking and ...

Health Concierge

Cary, NC ยท On-site

$15.75 - $20.50/hr

Position Summary The Health Concierge position is a non-clinician role that works in collaboration with the Care Management staff and/or quality improvement staff to support the multi-disciplinary ...

Overnight Concierge - Van Alen

Durham, NC ยท On-site

$15 - $19.25/hr

We're looking for a Concierge who takes pride in delivering a polished, high-touch resident experience and creating a welcoming, service-driven environment at every interaction. The Opportunity In ...

Membership Concierge

Cary, NC ยท On-site

$15.75 - $20.50/hr

Position Summary As a Membership Concierge II, you will serve as a professional in account maintenance, service delivery, programming insight and member/guest engagement. Grow your skills and build ...

Overnight Concierge - Van Alen

Durham, NC ยท On-site

$15 - $19.25/hr

We're looking for a Concierge who takes pride in delivering a polished, high-touch resident experience and creating a welcoming, service-driven environment at every interaction. The Opportunity In ...

Showing results 21-40

Hotel Concierge information

See Raleigh, NC salary details

$11

$17

$27

How much do hotel concierge jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for hotel concierge in Raleigh, NC is $17.38, according to ZipRecruiter salary data. Most workers in this role earn between $14.04 and $19.62 per hour, depending on experience, location, and employer.

What is the difference between Hotel Concierge vs Hotel Front Desk Agent?

AspectHotel ConciergeHotel Front Desk Agent
CredentialsCustomer service experience, sometimes certifications in hospitalityCustomer service experience, hospitality training often preferred
Work EnvironmentLuxury hotels, resorts, high-end establishmentsAll types of hotels, motels, inns
ResponsibilitiesPersonalized guest services, reservations, local recommendationsCheck-in/check-out, reservations, guest inquiries

While both roles involve guest interaction, hotel concierges focus on personalized services and local guidance, often in luxury settings. Hotel front desk agents handle check-in/out and reservations across various hotel types. The roles overlap in customer service skills and hospitality experience, but differ in scope and focus.

What qualifications do I need to be a hotel concierge?

To become a hotel concierge, candidates typically need a high school diploma or equivalent, along with strong customer service skills and knowledge of the local area. Previous experience in hospitality or customer service is often preferred, and proficiency with reservation systems or communication tools can be beneficial.

Do hotel concierges make good money?

Hotel concierges typically earn an average salary ranging from $25,000 to $50,000 annually, depending on location, experience, and the establishment's size. Many also receive tips, which can significantly increase their total income. Skills in customer service, local knowledge, and language proficiency can impact earning potential.

What are the key skills and qualifications needed to thrive as a hotel concierge, and why are they important?

To thrive as a Hotel Concierge, you need excellent customer service skills, local knowledge, and often a background in hospitality or related training. Familiarity with reservation systems, point-of-sale software, and guest management tools is highly valuable. Outstanding communication, problem-solving abilities, and discretion help concierges exceed guest expectations and manage requests smoothly. These skills ensure guests receive personalized experiences, enhancing satisfaction and loyalty to the hotel.

What does a hotel concierge do?

A hotel concierge is ultimately responsible for ensuring that hotel guests have an excellent experience during their stay. This means making sure guests have everything they need in their rooms, making arrangements for transportation, and booking entertainment or making reservations in the city's finest restaurants and venues. As a hotel concierge, you work with a variety of people from around the country and the world. During the day, you may work in the lobby to guide guests with directions, requests, and recommendations. In the evening, the job may revolve around making reservations, booking entertainment, or coordinating transportation for guests.

What is the work of a hotel concierge in a hotel?

A hotel concierge assists guests by providing information, making reservations, and arranging services such as transportation, dining, and entertainment. They often have strong local knowledge and excellent communication skills to enhance guest experiences.

What are some typical challenges a hotel concierge faces, and how can they effectively address them?

Hotel Concierges often encounter challenges such as managing multiple guest requests simultaneously, handling last-minute changes, and ensuring personalized service under time constraints. To address these, concierges rely on strong organizational skills, a deep knowledge of local resources, and excellent communication abilities. Building relationships with local vendors and maintaining a calm, solutions-oriented approach helps them provide exceptional service even during busy periods. Collaborating closely with front desk staff and housekeeping is also crucial for seamless guest experiences.

What is a hotel concierge?

Hotel concierges are hospitality professionals who assist guests with a wide range of services during their stay, such as making dinner reservations, booking transportation, recommending local attractions, and handling special requests. They act as knowledgeable guides to help guests have a comfortable and enjoyable experience. Concierges often have extensive local knowledge and strong connections with local businesses, making them valuable resources for travelers.

What cities near Raleigh, NC are hiring for Hotel Concierge jobs?

Cities near Raleigh, NC with the most Hotel Concierge job openings:

Infographic showing various Hotel Concierge job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 25% Part Time, 1% Temporary, and 3% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $36,145 per year, or $17.4 per hour.

$15 - $19.50/hr

Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 10 days ago


Job description

Why Join Sunrise Senior Living

At Sunrise Senior Living, we believe meaningful work starts with purpose. Our team members are passionate about making a positive difference in the lives of residents every day.

As a Concierge, you create the first impression of Sunrise-welcoming residents, families, and visitors while ensuring a warm, safe, and organized community experience.What You'll Do: Greet visitors, residents, and prospective families with professionalism and warmth Answer and route calls promptly, taking accurate messages Provide community overviews and support the Sales team with inquiries Assist with move-in preparations and marketing materials Maintain a welcoming front desk and Bistro area Support recruitment efforts and administrative data entry Manage appointments, mail distribution, and resident rosters Monitor safety protocols, visitor sign-in, and emergency procedures Process meal tickets and assist with basic office tasksYou serve as the face of the community-ensuring every interaction reflects Sunrise's hospitality and service standards.What We're Looking For: High School Diploma/GED Strong customer service and communication skills Organized with excellent time management and follow-through Comfortable multitasking in a fast-paced environment Proficiency in Microsoft Office and basic computer systems Ability to maintain professionalism and confidentialityFront Desk Concierge - Lead Hospitality with Purpose Front Desk Concierge | Senior Living Administration
Pay Range:13.50 - 16.88

Ready to take the next step and make a bigger impact than you ever imagined? As part of our team, you will help brighten the future for everyone at Sunrise and beyond. That is why we make it a priority to celebrate the unique ways you bring moments of togetherness and joy to everyone you serve. And when combined with the support, benefits, and growth opportunities we offer, the result is a career that PositivelyShines with everything you need to reach your goals - at work and in your life.

We also offer benefits and other compensation that include:

  • Medical, Dental, Vision, Life, and Disability Plans

  • Retirement Savings Plans

  • Employee Assistant Program / Discount Program

  • Paid time off (PTO), sick time, and holiday pay

  • myFlexPay offered to get paid within hours of a shift

  • Tuition Reimbursement

  • In addition to base compensation, Sunrise may offer discretionary and/or non-discretionary bonuses. The eligibility to receive such a bonus will depend on the employee's position, plan/program offered by Sunrise at the time, and required performance pursuant to the plan/program.

  • Some benefits have eligibility requirements

Apply today to learn why Sunrise Senior Living is a certified Great Place to WorkEqual Opportunity Employer

Sunrise Senior Living is an equal opportunity employer and is committed to diversity and inclusion in the workplace.