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Hotel Associate Jobs in Calgary, AB (NOW HIRING)

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience ...

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Retail Sales Associate Rate of Pay: $18.00 per hour THIS JOB IS LOCATED IN KANANASKIS, AB ... Knowledge of all products and services offered by the store and hotel. * Strong problem-solving ...

At our hotels these associates may work across departments (e.g., kitchen, food and beverage, laundry) to support cleaning needs. Whether preparing fresh clean linen and spotless dining ware for ...

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience ...

POSITION SUMMARY The Calgary Marriott Downtown Hotel is now partnering with the Rouxbe Cooking School to offer culinary associates engaging online training opportunities to help grow their careers.

POSITION SUMMARY The Calgary Marriott Downtown Hotel is now partnering with the Rouxbe Cooking School to offer culinary associates engaging online training opportunities to help grow their careers.

JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience ...

JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience ...

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Hotel Associate information

What is the difference between Hotel Associate vs Front Desk Agent?

AspectHotel AssociateFront Desk Agent
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service skills
Work EnvironmentHotels, resorts, hospitality settingsHotels, resorts, hospitality settings
Employer & Industry UsageHotels, hospitality companiesHotels, resorts, hospitality companies
Common Search & ComparisonCustomer service, hospitality rolesReception, guest services

Both Hotel Associates and Front Desk Agents work in hospitality environments, focusing on guest services. While their roles overlap, Front Desk Agents typically handle check-ins, reservations, and guest inquiries directly at the front desk, whereas Hotel Associates may perform a broader range of tasks such as housekeeping support, concierge services, or assisting with guest needs across various hotel departments.

What does a hotel associate do?

A hotel associate is responsible for providing customer service, assisting guests with check-in and check-out, and maintaining cleanliness in guest areas. They may also handle reservations, answer inquiries, and perform basic administrative tasks to ensure a positive guest experience.

What is the easiest position at a hotel?

The easiest position at a hotel is often considered to be a front desk clerk or concierge, as it typically involves basic customer service, check-in and check-out procedures, and handling guest inquiries. These roles usually require good communication skills and may involve minimal physical labor compared to other hotel positions like housekeeping or maintenance.

What are the most commonly searched types of Hotel jobs in Calgary, AB?

The most popular types of Hotel jobs in Calgary, AB are:

Infographic showing various Hotel Associate job openings in Calgary, AB as of August 2026, with employment types broken down into 1% As Needed, 60% Full Time, 37% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution.

Hotel Regional Director of Sales - Remote (Canada)

Gillis Sales

Calgary, AB • Remote

CA$70K/yr

Full-time

PTO

Re-posted 22 hours ago


Job description

About Gillis

At Gillis, we believe that sales is the lifeblood for all organizations. Our mission is to make sales accessible and achievable to all hotel owners. We also believe that our associates are our biggest asset and we put our people first over profit. If you are looking for a company that invests in its culture in a fast-paced, supportive, and dynamic environment, we would love to hear from you.


Our clients trust us to increase their revenue and build both short-term and long-term business. We embrace the dynamic nature of our industry and always ask ourselves, "How can this be done better?" and "How can we provide more value?"


Role Overview

  • The Regional Director of Sales (RDOS) will provide strategic, outbound and proactive sales for 6 multi-branded hotels, located across Canada and/or the USA.
  • This position is home-based and reports to an Executive Director of Sales Performance.


What's in it for you?

  • Position is home-based (remote) during client's business hours and requires travel for in-market visits (2-4 visits per year).
  • Working within a fun and fast-paced environment, Gillis' culture offers dynamic training, ongoing coaching, and a deep commitment to taking care of our employees.
  • Base salary of $70K CAD, quarterly incentives and an annual profit-sharing bonus.
  • 31 paid days off annually:
    • 15 PTO Days
    • 13 Holidays/Gillis Days
    • 3 Wellness Days
  • Comprehensive benefits package.
  • Team offsites.


Responsibilities

  • Provide strategic, outbound and proactive sales for a portfolio of 6 multi-branded hotelswhile also creating a sales-focused culture with the General Managers and Front Desk staff by sharing best practices and peer to peer coaching.
  • Accountable for driving ROI for hotel partnerswhile achieving revenue milestones on a shortened sales cycle of 6 months.
  • Activate new accountsin the local market andincrease market sharefrom existing accountsthrough intentional and strategic prospecting. Deliver bi-weekly sales strategy presentations over MS Teams with each of your designated hotels to report progress.
  • Develop and nurture a sales pipelineutilizing Salesforce CRM to manage accounts and shorten the sales cycle.
  • Support the Dynamic Sales Solution modelby working closely with your assigned POD (team) to drive revenue across our portfolio of hotels.
  • Create remarkable client experiences, manage client expectations, and maintain a high level of client satisfaction by acting as a seamless extension of the hotel and representing your clients with professionalism and integrity.
  • Ability to travel for in-market visitsto elevate and strengthen client relationships.


What You'll Bring

  • 3+ consecutive years of hotel guestroom sales experience across all market segments; multi-property sales experience preferred.
  • Proven ability to generate new business, grow market share, and achieve revenue goals.
  • Strong knowledge of hotel sales strategies, RFP processes, brand tools, account management, and hotel operations.
  • Experience building trusted relationships with hotel owners, General Managers, and key local accounts.
  • Proficiency with Salesforce (or similar CRM), Microsoft Office, AI tools, and sales technology.
  • Excellent communication, organization, and presentation skills, with the ability to manage priorities and deliver results in a remote, fast-paced environment.
  • Ability to work at a computer and participate in virtual meetings for extended periods.
  • Reside in Canada and able to travel for client visits approximately 2-4 times annually.


Our Commitment to Fair Hiring

  • At Gillis, we may use technology, including AI, to support aspects of our recruitment process; however, all interviews and hiring decisions are conducted by people.
  • Gillis is committed to fostering an inclusive and accessible workplace. Accommodations are available through the recruitment process upon request.