Hotel Associate Jobs in Arizona (NOW HIRING)

Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels, a collection of distinctive independent properties; Axiom Hospitality, our European hotel management company; and PYRAMIDWORKS, which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands-on approach focused on exceptional service, operational excellence, and long-term partnerships.

At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you'll find opportunities to learn, develop, and make an impact.

Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Conde Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience.

About our property:

Welcome to Hotel Valley Ho, nestled in the vibrant city of Scottsdale, Arizona, and proudly part of the Pyramid Global Hospitality portfolio. Boasting 241 stylish guest rooms and 13,000 sq ft of versatile meeting space across 11 rooms, Hotel Valley Ho is more than just a place to stay-it's a dynamic environment that seamlessly blends comfort with career opportunities. In the sun-soaked ambiance of Scottsdale, Hotel Valley Ho embodies the work culture fostered by Pyramid Global Hospitality, where professional growth and seizing opportunities are at the forefront. As a member of the Pyramid Global team, you'll enjoy benefits such as a 401k with a company match and recognition programs tailored to celebrate your achievements. Join us at Hotel Valley Ho, where your pathway to a fulfilling career is guided by an excellent People First Culture. It's about being part of a professional team that understands Scottsdale's unique energy while supporting your individual career journey. Welcome to a professional environment within Pyramid Global Hospitality that encourages your personal and professional development!

What you will have an opportunity to do:

This position contributes to Hotel Valley Ho's success by providing guests with high quality, consistent liquor product, served in a personable, courteous and professional manner. Ensuring that the highest quality standards are met for guest service, and working within the framework of the food and beverage service team. To manage beverage cost, waste and inventory and to assist banquet managers in staffing and training of bar personnel.

JOB FUNCTIONS

Note: the following duties and responsibilities are not all-inclusive

• Be thoroughly familiar with all standards of proper service etiquette and adhere to these standards.
• Be aware of all state liquor laws as well as company and departmental policies regarding consumption of alcoholic beverages.
• Know all spirited beverages and wines by the glass available. Also, be familiar with the wine list and be able to talk about regions, styles, and varietals of wines offered.
• Perform requisitions, receive, rotate and stock procedures of all beverage items.
• Be familiar with emergency safety measures.
• Review bartender production stations to ensure they are completely stocked for quick and efficient service to the guests, waiters and cocktail servers.
• Inform manager of any problems with dispensing systems, guests, repairs etc.
• Maintain the bar area in a neat and clean manner throughout service.
• Have a strong working knowledge of banquet service procedures.
• Perform post service duties in bar.
• Complete daily and weekly designated cleaning duties.
• Work special group functions.
• Attend all scheduled staff meetings and supplemental training sessions including as well as wine tasting and daily pre-service meetings.
• Perform opening and closing duties as specified in bartender duties checklist.
• Maintain a positive work atmosphere by acting and communicating in a manner that enables getting along with guests, vendors, co-workers, and management.
• Perform additional duties as requested by the Manager.

What are we looking for?

• JOB REQUIREMENTS

  The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he/she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.

• Strong working knowledge of micros ordering system and other check processing procedures.
• Ability to lift and quickly transport heavy trays up to 75 lbs. on slippery surfaces.
• Must be able to carry cocktail tray with one hand and distribute cocktails with the second hand -- cocktail tray could weigh up to 30 lbs.
• Ability to listen effectively, to speak and write English clearly.
• Self-motivated, organized, fast and even-tempered.
• Strong attention to detail a must.
• Pleasant personality to effectively deal with guests; questions and service, and to contribute to the overall atmosphere of teamwork with fellow employees.
• Ability to quickly deliver quality product while under pressure.
• Requires walking up a footstool to obtain and store liquor bottles in overhead cabinets, extending arms, bending and stooping to reach materials.
• Must be able to bend down repeatedly to store and obtain beverages from coolers.
• Must be able to operate glass washing machine.
• Must be able to work in an area with high noise levels (music, guest conversations), and still maintain guest service.
• Must be able to work outdoors in extreme temperatures
• Possess excellent leadership, communication and interpersonal skills.
• Ability to identify, address and resolve conflict.
• Maintain good safety habits and report unsafe or hazardous conditions to Security.
• Promote excellent guest service.

Compensation:

-

Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.