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Hotel Assistant Jobs in Quebec (NOW HIRING)

Hôtel Clarendon

Assistant Front Desk Manager

Quebec, QC · On-site

At Hotel Clarendon, you will not be another employee number in a large hotel chain. You will join ... A real opportunity to share ideas and influence how the hotel operates Your role As Assistant Front ...

Hôtel Clarendon

Assistant Front Desk Manager

Quebec, QC · On-site

At Hotel Clarendon, you will not be another employee number in a large hotel chain. You will join ... A real opportunity to share ideas and influence how the hotel operates Your role As Assistant Front ...

Hôtel Clarendon

Assistant Front Desk Manager

Levis, QC · On-site

At Hotel Clarendon, you will not be another employee number in a large hotel chain. You will join ... A real opportunity to share ideas and influence how the hotel operates Your role As Assistant Front ...

Ômage Montréal Laval

Junior Maître d'Hôtel

Laval, QC · On-site

  • Retirement

  • PTO

We are currently looking for a Junior Maître d'Hôtel who will assist the Maître d'Hôtel in managing the dining room and actively contribute to delivering a memorable guest experience at every ...

Ômage Montréal Laval

Junior Maître d'Hôtel

Laval, QC · On-site

  • Retirement

  • PTO

We are currently looking for a Junior Maître d'Hôtel who will assist the Maître d'Hôtel in managing the dining room and actively contribute to delivering a memorable guest experience at every ...

Ômage Montréal Laval

Junior Maître d'Hôtel

Laval, QC · On-site

  • Retirement

  • PTO

We are currently looking for a Junior Maître d'Hôtel who will assist the Maître d'Hôtel in managing the dining room and actively contribute to delivering a memorable guest experience at every ...

Sheraton Laval

1st Banquet Maître d'Hôtel

Laval, QC · On-site

  • Retirement

  • PTO

Your role will make a real difference every day. * Assist the Head Maître d'Hôtel in managing the department (hiring, scheduling, work distribution, evaluations, conflict management) * Supervise ...

Sheraton Laval

1st Banquet Maître d'Hôtel

Laval, QC · On-site

  • Medical

  • Retirement

  • PTO

Your role will make a real difference every day. Assist the Head Maître d'Hôtel in managing the department (hiring, scheduling, work distribution, evaluations, conflict management) Supervise and ...

Sheraton Laval

1st Banquet Maître d'Hôtel

Laval, QC · On-site

  • Retirement

  • PTO

Your role will make a real difference every day. * Assist the Head Maître d'Hôtel in managing the department (hiring, scheduling, work distribution, evaluations, conflict management) * Supervise ...

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Hotel Assistant information

What is a hotel assistant?

Hotel Assistants are staff members who support the daily operations of a hotel by performing a range of tasks. Their responsibilities typically include assisting guests with check-in and check-out, handling luggage, providing information about hotel amenities, and responding to guest requests. They may also coordinate with housekeeping, maintenance, and other departments to ensure a smooth and pleasant experience for guests. Hotel Assistants play a key role in maintaining hospitality standards and ensuring guest satisfaction.

What are the key skills and qualifications needed to thrive as a hotel assistant, and why are they important?

To thrive as a Hotel Assistant, you need strong organizational abilities, attention to detail, and basic hospitality knowledge, often supported by a high school diploma or relevant experience. Familiarity with property management systems (PMS), booking software, and point-of-sale systems is commonly required. Excellent communication, problem-solving, and a friendly demeanor are crucial soft skills for delivering outstanding guest service. These skills and qualities ensure smooth operations, high guest satisfaction, and the efficient handling of daily hotel tasks.

What are some common challenges faced by hotel assistants, and how can they be managed effectively?

Hotel Assistants often encounter challenges such as handling multiple guest requests simultaneously, adapting to last-minute changes in bookings, and maintaining excellent customer service during busy periods. Effective time management, strong communication skills, and the ability to stay calm under pressure are key to overcoming these challenges. Many hotels provide training and support from experienced team members to help new Hotel Assistants develop these skills and succeed in their roles.

What is the difference between Hotel Assistant vs Front Desk Agent?

AspectHotel AssistantFront Desk Agent
CredentialsHigh school diploma or equivalent; hospitality certificationsHigh school diploma; customer service training
Work EnvironmentHotels, resorts, hospitality settingsHotels, motels, inns
Job ResponsibilitiesSupporting hotel operations, assisting guests, administrative tasksChecking in/out guests, handling reservations, customer service
Common UsageAssisting in various hotel departmentsFrontline guest interactions

While both roles work in hotel environments and require customer service skills, a Hotel Assistant typically supports multiple departments and handles administrative tasks, whereas a Front Desk Agent primarily manages guest check-ins, check-outs, and reservations. The Hotel Assistant has a broader scope, often assisting with operational support, while the Front Desk Agent focuses on guest-facing duties.

What are the most commonly searched types of Hotel jobs in Quebec?

The most popular types of Hotel jobs in Quebec are:

What cities in Quebec are hiring for Hotel Assistant jobs?

Cities in Quebec with the most Hotel Assistant job openings:

Hotel Assistant jobs near you
Infographic showing various Hotel Assistant job openings in Quebec as of August 2026, with employment types broken down into 2% As Needed, 77% Full Time, 18% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution.

Superviseur de la réception d'hôtel

Hôtel Clarendon

Quebec, QC • On-site

Full-time

Posted 12 days ago

Job description

Au cœur du Vieux-Québec, l'hôtel Clarendon est un établissement hôtelier accueillant une multitude de voyageurs et de personnes séjournant par loisir ou affaire et ce, depuis plus de 150 ans. Notre clientèle distinctive vient du Québec, du Canada, des États-Unis et ainsi que de plusieurs pays à travers le monde. Elle parle majoritairement français et/ou anglais.
Nous cherchons une personnalité ayant déjà travaillée à la réception d'un hôtel et qui a les qualifications pour superviser l'équipe de l'hébergement tout en les assistant et en les encadrant tout en veillant à ce que la clientèle ait un séjour inoubliable.
Relevant de la Directrice de la réception, le titulaire du poste aura comme responsabilité :

- Assister et superviser l’équipe de l’hébergement dans leurs tâches quotidiennes

- S’assurer de la satisfaction de nos invités et effectuer les suivis

- Exécuter les tâches administratives incluant les vérifications de factures et la paie des employés.

- Coordonner toutes les arrivées et départs.

- Assurer le bon déroulement des différentes tâches de la réception.
- Assurer le suivi des commentaires clients et répondre à ceux-ci

- Toutes autres tâches reliées à ce poste.


-          Avoir une aptitude pour le service client, une présentation soignée et être souriant.

-          Avoir une bonne gestion du stress et le sens des priorités.

-          Avoir des bonnes aptitudes pour la vente et être capable de travailler en équipe.

-          Maitriser le français et l’anglais tant à l’oral qu’à l’écrit puisque nos clients parlent majoritairement français et/ou anglais.

-          Détenir au minimum une (1) année d’expérience dans un poste similaire

-          Savoir opérer une caisse et un terminal de point de vente (TPV).

-          Savoir utiliser un logiciel de réservation (Opera un atout).

-          Faire preuve d’honnêteté, de discrétion et savoir gérer de l’information confidentielle

-          Leadership et capacité de prise de décision

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