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Hotel Assistant Jobs in Oregon (NOW HIRING)

American Cruise Lines

Assistant Hotel Manager

Hood River, OR · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

Assistant Hotel Manager American Cruise Lines, the largest USA flagged cruise line in the United States, is looking to add Assistant Hotel Managers to our shipboard team for our 2026 season. American ...

American Cruise Lines

Assistant Hotel Manager

Portland, OR · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

Assistant Hotel Manager American Cruise Lines, the largest USA flagged cruise line in the United States, is looking to add Assistant Hotel Managers to our shipboard team for our 2026 season. American ...

American Cruise Lines

Assistant Hotel Manager

Portland, OR · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

Assistant Hotel Manager American Cruise Lines, the largest USA flagged cruise line in the United States, is looking to add Assistant Hotel Managers to our shipboard team for our 2026 season. American ...

American Cruise Lines

Assistant Hotel Manager

Hood River, OR · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

Assistant Hotel Manager American Cruise Lines, the largest USA flagged cruise line in the United States, is looking to add Assistant Hotel Managers to our shipboard team for our 2026 season. American ...

McMenamins

Old St Francis Hotel AAM

Bend, OR · On-site

  • Medical

  • Dental

  • Vision

  • PTO

McMenamins Old St Francis School is Hiring for Hotel AAM (Assistant Assistant Manager) McMenamins is a family-owned company in Oregon and Washington serving our own handcrafted beer, wine, cider ...

McMenamins

Old St Francis Hotel AAM

Bend, OR · On-site

  • Medical

  • Dental

  • Vision

  • PTO

McMenamins Old St Francis School is Hiring for Hotel AAM (Assistant Assistant Manager) McMenamins is a family-owned company in Oregon and Washington serving our own handcrafted beer, wine, cider ...

MKM Hotels

Operations Manager/AGM - IHG New Hotel

Portland, OR · On-site

$45K - $48K/yr

  • Medical

  • Dental

  • Vision

  • PTO

A&G Job Summary Ensure guest satisfaction and the efficient operation of the hotel by supervising operating departments in the absence of the General Manager and/or the Manager on Duty. Assist the ...

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Hotel Assistant information

What is a hotel assistant?

Hotel Assistants are staff members who support the daily operations of a hotel by performing a range of tasks. Their responsibilities typically include assisting guests with check-in and check-out, handling luggage, providing information about hotel amenities, and responding to guest requests. They may also coordinate with housekeeping, maintenance, and other departments to ensure a smooth and pleasant experience for guests. Hotel Assistants play a key role in maintaining hospitality standards and ensuring guest satisfaction.

What are the key skills and qualifications needed to thrive as a hotel assistant, and why are they important?

To thrive as a Hotel Assistant, you need strong organizational abilities, attention to detail, and basic hospitality knowledge, often supported by a high school diploma or relevant experience. Familiarity with property management systems (PMS), booking software, and point-of-sale systems is commonly required. Excellent communication, problem-solving, and a friendly demeanor are crucial soft skills for delivering outstanding guest service. These skills and qualities ensure smooth operations, high guest satisfaction, and the efficient handling of daily hotel tasks.

What are some common challenges faced by hotel assistants, and how can they be managed effectively?

Hotel Assistants often encounter challenges such as handling multiple guest requests simultaneously, adapting to last-minute changes in bookings, and maintaining excellent customer service during busy periods. Effective time management, strong communication skills, and the ability to stay calm under pressure are key to overcoming these challenges. Many hotels provide training and support from experienced team members to help new Hotel Assistants develop these skills and succeed in their roles.

What is the difference between Hotel Assistant vs Front Desk Agent?

AspectHotel AssistantFront Desk Agent
CredentialsHigh school diploma or equivalent; hospitality certificationsHigh school diploma; customer service training
Work EnvironmentHotels, resorts, hospitality settingsHotels, motels, inns
Job ResponsibilitiesSupporting hotel operations, assisting guests, administrative tasksChecking in/out guests, handling reservations, customer service
Common UsageAssisting in various hotel departmentsFrontline guest interactions

While both roles work in hotel environments and require customer service skills, a Hotel Assistant typically supports multiple departments and handles administrative tasks, whereas a Front Desk Agent primarily manages guest check-ins, check-outs, and reservations. The Hotel Assistant has a broader scope, often assisting with operational support, while the Front Desk Agent focuses on guest-facing duties.

What are the most commonly searched types of Hotel jobs in Oregon?

The most popular types of Hotel jobs in Oregon are:

Hotel Assistant jobs near you
Infographic showing various Hotel Assistant job openings in Oregon as of August 2026, with employment types broken down into 2% As Needed, 73% Full Time, 22% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution.

Hotel Assistant General Manager

Columbia Gorge Hotel Hood River, OR

Hood River, OR • On-site

$60K - $70K/yr

Full-time

Medical, Dental, Vision, PTO

Re-posted 11 days ago

Job description

ASSISTANT GENERAL MANAGER

We are seeking an ambitious, dependable, self-starting and customer service driven Assistant General Manager to join our team at Columbia Gorge Hotel & Spa.

The candidate must have flexible availability that include working weekends and holidays.

SUMMARY

Responsible for supporting all aspects of the operations including guest and employee satisfaction, human resources, financial performance, sales and revenue generation and delivering a return on investment. Assists the General Manager in leading the team in the development and implementation of property-wide strategies. Verifies the implementation of service standards with the objective of meeting or exceeding guest expectations. Builds relationships with key customers and is involved in the sales process. The Assistant General Manager is also acting General Manager in absence of GM.

PAY RATE: $60,000  to $70,000*DOE

BENEFITS

  • 40 hours of paid time off after 90 days of employment.
  • Oregon Sick time after 90 days of employment. 
  • Medical, Dental & Vision insurance available after 60 days of employment.
  • Hotel travel discounts for employee and friends & family. 

ESSENTIAL JOB FUNCTIONS:

RESPONSIBILITIES

  • Verifies that all standards are being maintained in each area of the property.
  • Verifies that all team members meet or exceed all requirements.
  • Manages the operation of the all property departments.
  • Provides a safe working environment in compliance with OSHA/MSDS.
  • Support GM in managing all finance and accounting functions, including, but not limited to, accounts payable, accounts receivable, petty cash, payroll and ordering procedures, end of period, banking procedures.
  • Review financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.
  • Complies with all corporate accounting procedures.
  • Performs required annual Quality audit with GM.
  • Stays readily available/approachable for all employees.
  • Extends professionalism and courtesy to employees at all times.
  • Leads by example demonstrating self-confidence, energy and enthusiasm.
  • Assists/teaches team managers scheduling (using Scheduling Tool) against guest and hours/occupied room goals. Makes sure that staffing levels are appropriate to exceed guest expectations.
  • Sets clear performance expectations with the General Manager.
  • Assists team supervisors with constructive coaching and counseling.
  • Solicits feedback for continuous improvement.
  • Extends professionalism and courtesy to guests at all times.
  • Motivates and encourages staff to solve guest and employee related concerns.
  • Provides excellent customer service by being readily available/approachable for all guests.
  • Takes proactive approaches when dealing with guest concerns.
  • Assists employees in understanding guests ever-changing needs and expectations, and how to exceed them.
  • Verifies that orientations for new team members are thorough and completed in a timely fashion.
  • Takes proactive approaches when dealing with employee concerns.
  • Verifies that property hiring practices comply with I-9, and EEO requirements and strives for a culturally diverse workplace.
  • Fill in shifts, as needed
  • Performs other duties as assigned and needed.

MINIMUM REQUIREMENTS

  • High School Diploma or Equivalent
  • Excellent communication skills
  • At least four years of hotel experience with minimum of two years at supervisory level.
  • Food and Beverage experience is not required, but extremely helpful
  • Knowledge of stayntouch is very helpful 

 

ESSENTIAL PHYSICAL FUNCTIONS:

Must be able to sit or stand for long periods of time. Must be physically able to occasionally grasp, grip, pull, push, twist, turn and lift boxes, which average around 35-50 pounds each.

Apply