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HOUSEKEEPING SUPERVISOR

POSITION PROFILE

We're looking for a dedicated and hospitality-focused Housekeeping Supervisor to manage daily operations of the housekeeping department at The ideal candidate will be a motivating team leader that's up to the task of managing staff, performing room inspections, making schedules, and exceeding our high standards of cleanliness and trusty service.

ABOUT ARRVE PALM SPRINGS

Located in the Uptown Design District, ARRIVE Palms Springs is a striking design and architectural landmark, honoring the city’s rich modernist legacy. Our 32-room boutique hotel features bright, residential-style guest rooms, a 42-foot long pool and hot tub, firepits, bocce ball, ping pong tables, and a poolside restaurant and bar serving refreshing cocktails and California-centric classics. If you’re passionate about creating genuine connections, thrive in a dynamic hospitality environment, and find joy in elevating guest experiences, we invite you to join our team at ARRIVE Palm Springs!

THE TASK AT HAND:

• Supervise day-to-day housekeeping operations, including guest room cleaning, public area presentation, and pool deck maintenance.
• Assign daily boards, prioritize room cleaning based on occupancy and arrival needs, and communicate room readiness to the Front Desk in real time.
• Ensure all rooms meet ARRIVE brand standards prior to being released for sale.
• Assist with cleaning rooms or public areas during high occupancy periods or staffing shortages.
• Conduct detailed inspections of guest rooms, public areas, back-of-house spaces, and pool areas.
• Ensure furniture placement, décor, amenities, and linens align with ARRIVE floor plans and Eye for Detail standards.
• Inspect pool furniture, cushions, umbrellas, and deck cleanliness daily; ensure alignment and proper setup.
• Identify and report maintenance issues, damage, wear and tear, and safety hazards promptly.
• Train housekeeping team members on cleaning procedures, chemical usage, safety standards, and brand presentation guidelines.
• Provide feedback to team members as needed.
• Lead by example — visible, engaged, and willing to assist wherever needed.
• Respond to guest requests professionally and promptly.
• Interact with guests in a friendly, solution-oriented manner.
• Ensure VIP rooms and special requests are executed with precision.
• Monitor supply usage, linen controls, and chemical consumption.
• Ensure proper handling and storage of cleaning chemicals in compliance with safety standards.
• Participate in monthly Safety Committee meetings.
• Collaborate with General Manager on additional tasks.
• Any additional tasks as assigned by property management.

WHAT WE'RE LOOKING FOR:

• Strong eye for detail and presentation
• Ability to lead a team in a high-occupancy resort environment.
• Clear communicator across departments.
• Hands-on and solution-driven
• Organized and proactive
• Ability to lift, push, and pull up 50 lbs.
• Ability to stand and walk for extended periods.
• Ability to bend, kneel, and reach overhead.
• Comfortable working indoors and outdoors during periods of extreme weather changes.

WHAT'S IN IT FOR YOU:

• A competitive compensation package including medical, dental, vision, and life insurance.
• 401(k) retirement plan (future you will love this one!)
• Paid time off, holiday pay, and sick pay when you’re under the weather.
• Career advancement in an organization committed to helping star employees thrive.
• There’s also an opportunity to expand your career trajectory as we are a fast-growing company with hotels and restaurants in multiple cities.
• Professional development that sets you up for success across multiple hospitality career paths.
• A collaborative work environment where your creative ideas can come to fruition.
• Amazing employee discounts on hotels and dining across our entire portfolio (18 hotels and more to come!)
• Hands-on training with a nimble team.

Palisociety is an Equal Opportunity Employer committed to hiring a diverse workforce and sustaining an inclusive culture. Palisociety does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state, or local laws.

Privacy Notice:

For information on the California Consumer Privacy Act of 2018 (“CCPA”), California Privacy Rights Act of 2020 (“CPRA”), and other California privacy laws, please go to the Palisociety Careers page at www.palisociety.com and www.arrivehotels.com to view the notice.

For more information, visit www.palisociety.com or follow @palisociety

For more information, visit lepetitpali.com or follow @lepetitpali

For more information, visit www.arrivehotels.com or follow @arrivehotels

We are an E-Verify Employer/Somos un empleador de E-Verify.

MORE ABOUT US:

Palisociety is a fully integrated hospitality company that develops and operates unique hotels and residences across the country. In addition to our independent collection of hotels, we also operate Palihouses, Palihotels, and ARRIVE by Palisociety. We strive to delight and inspire our guests and local community by creating one-of-a-kind neighborhood-centric places filled with interesting people, friendly staff, and trusty service.

We’re a family business founded in Los Angeles by CEO Avi Brosh in 1998. As we continue to grow and develop new hotels and restaurants, we’re always looking for spirited, hardworking, passionate people that can join our team and grow with us!