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Hospitality Jobs in Ruidoso, NM (NOW HIRING)

Inn of the Mountain Gods

FRONT DESK AGENT

Mescalero, NM · On-site

$13.50 - $17/hr

Can explain and demonstrate Hospitality Behaviors and Performance Standards. * Understands where to get the information needed to complete tasks to standard. * Can explain and demonstrate technical ...

Arby's

Crew Member

Alamogordo, NM · On-site

$9.75 - $13/hr

Hospitality 2. Meet or Exceed Speed of Service Standards 3. Serve Hot/Fresh Quality Product 4. Maintain Crystal Clean Customer View & Work Area 5. Follow all Food and Personal Safety Procedures 6. ...

Arby's

Crew Member

Alamogordo, NM · On-site

$9.75 - $13/hr

Hospitality 2. Meet or Exceed Speed of Service Standards 3. Serve Hot/Fresh Quality Product 4. Maintain Crystal Clean Customer View & Work Area 5. Follow all Food and Personal Safety Procedures 6. ...

MJG Corporation

Crew Member

Alamogordo, NM

$9.75 - $13/hr

Hospitality 2. Meet or Exceed Speed of Service Standards 3. Serve Hot/Fresh Quality Product 4. Maintain Crystal Clean Customer View & Work Area 5. Follow all Food and Personal Safety Procedures 6. ...

Inn of the Mountain Gods

SPA RECEPTIONIST

Mescalero, NM · On-site

$12.75 - $15.75/hr

Can explain and demonstrate Hospitality Behaviors and Performance Standards. * Understands where to get the information needed to complete tasks to standard. * Can explain and demonstrate technical ...

Denny's

Host/Hostess

Ruidoso Downs, NM · On-site

Key Responsibilities Guest Service & Hospitality * Greet guests promptly and courteously upon arrival. * Create a welcoming and friendly first impression for all guests. * Manage wait lists and ...

Denny's

Host/Hostess

Alamogordo, NM · On-site

Key Responsibilities Guest Service & Hospitality * Greet guests promptly and courteously upon arrival. * Create a welcoming and friendly first impression for all guests. * Manage wait lists and ...

Inn of the Mountain Gods

H6440 FLOOR SPECIALIST

Mescalero, NM · On-site

$14 - $18/hr

Can explain and demonstrate Hospitality Behaviors and Performance Standards. * Understands where to get the information needed to complete tasks to standard. * Can explain and demonstrate technical ...

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All JobsHospitality JobsHospitality Jobs in Ruidoso, NM

Hospitality information

See Ruidoso, NM salary details

$24.5K

$55.4K

$79.7K

How much do hospitality jobs pay per year?

As of Aug 21, 2026, the average yearly pay for hospitality in Ruidoso, NM is $55,445.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,300.00 and $66,300.00 per year, depending on experience, location, and employer.

What is hospitality?

Hospitality refers to the friendly and generous reception and entertainment of guests, visitors, or customers. In a professional context, it encompasses a variety of services provided by hotels, restaurants, resorts, and other establishments that cater to the comfort and needs of people away from home. The hospitality industry includes roles in accommodation, food and beverage, travel, and event management, all focused on delivering excellent customer experiences. Working in hospitality typically requires strong interpersonal skills, adaptability, and a passion for service.

What is a hospitality job?

Hospitality jobs are customer service positions at hotels, restaurants, events, and other areas of the tourism industry. Opportunities vary and encompass all jobs at the locations, with employees working together to satisfy the customer’s needs. The hospitality industry includes positions such as the cleaning and serving staff at a restaurant, bouncers and equipment handlers at a concert, and the crew and captain of a cruise ship.

What are the key skills and qualifications needed to thrive in hospitality, and why are they important?

To thrive in hospitality, strong customer service skills, attention to detail, and a relevant diploma or degree in hospitality management are essential. Familiarity with property management systems (PMS), reservation software, and point-of-sale (POS) systems is typically required. Exceptional communication, teamwork, and problem-solving abilities set standout professionals apart in this field. These skills and qualities are crucial for delivering memorable guest experiences and ensuring smooth daily operations in a dynamic environment.

What are some common challenges faced in hospitality roles, and how can I best prepare to handle them?

Professionals in hospitality often encounter challenges such as managing high guest expectations, handling difficult customers, and adapting to fast-paced or unpredictable work environments. Being proactive, maintaining clear communication, and developing strong problem-solving skills can help you address these challenges effectively. Additionally, flexibility and teamwork are crucial, as you'll frequently collaborate with colleagues across different departments to ensure seamless operations and exceptional guest experiences.

What is the difference between Hospitality vs Front Desk Agent?

AspectHospitalityFront Desk Agent
Required CredentialsVaries; often includes hospitality management or customer service experienceHigh school diploma or equivalent; customer service skills
Work EnvironmentHotels, resorts, event venues, restaurantsHotels, motels, resorts, front office areas
Employer & Industry UsageBroad; includes hospitality, tourism, event managementSpecific to hotel front desk operations
Common Search & ComparisonYesYes

Hospitality is a broad industry encompassing various roles in hotels, restaurants, and event venues, focusing on guest experience and service. A Front Desk Agent is a specific role within the hospitality industry, primarily responsible for guest check-in/out, reservations, and customer service at the front desk. While hospitality covers a wide range of positions, the Front Desk Agent role is more specialized and focused on front-line guest interactions.

What are examples of jobs in hospitality?

Jobs in hospitality include roles such as hotel front desk agents, housekeepers, concierges, restaurant servers, bartenders, event coordinators, and management positions like hotel managers. These roles typically require strong customer service skills and may involve working flexible hours in hotels, restaurants, resorts, and event venues.

What are the careers in hospitality?

Careers in hospitality include roles such as hotel managers, front desk staff, housekeepers, food and beverage servers, event planners, and concierge services. These positions often require strong customer service skills, knowledge of industry software, and sometimes certifications like food safety or hospitality management. The industry offers opportunities in hotels, resorts, restaurants, event venues, and travel services.

What do you do in a hospitality job?

A hospitality job involves providing services to guests in settings such as hotels, restaurants, or event venues. Responsibilities include customer service, managing reservations, cleaning, and ensuring a positive experience, often requiring good communication skills and attention to detail.
More about Hospitality jobs

What cities near Ruidoso, NM are hiring for Hospitality jobs?

Cities near Ruidoso, NM with the most Hospitality job openings:

Hospitality jobs near you
Infographic showing various Hospitality job openings in Ruidoso, NM as of August 2026, with employment types broken down into 77% Full Time, 22% Part Time, and 1% Temporary. Highlights an 97% Physical, and 3% Remote job distribution, with an average salary of $55,445 per year, or $26.7 per hour.

H6330 POKER DEALER

Inn of the Mountain Gods

Mescalero, NM • On-site

Full-time

Re-posted 28 days ago

Job description

Position Title: Poker Dealer Reports To: Poker Supervisor Supervises: N/A
Summary of Position
Conducts gambling games such Texas Hold'em, Omaha, Omaha hi low. Deals assigned table games.
Key Responsibilities and Performance/Behaviors
  • Ability
  • Can explain and demonstrate Hospitality Behaviors and Performance
  • Understands where to get the information needed to complete tasks to
  • Can explain and demonstrate technical skills used to complete tasks to
  • Can explain or demonstrate the behavioral values or standards needed to complete tasks to standard.
  • Understands how to take ownership of problems and solve them when solutions may not be available.
  • Can explain how to request help from others when needed to complete task or goal.
  • Has complete knowledge and can tell others of IMGR&C products and
  • Provide guests with directions or other venue Act upon all

comments/complaints in a prompt, professional and friendly manner.
  • Performance
  • Performance meets expected results and standards in Key Responsibilities and those listed on technical / operational SOP's and task lists.
  • Responds to obstacles; finds new ways to reach desired end
  • In absence of guidance, acts and takes charge to respond to guest or internal customer needs.
  • Responds to change by quickly applying talent and skills in a positive way to
  • Supports achievement of Quality Goal; "Do it right the first "
  • Acts to protect and preserve property of IMGR&C. All areas, equipment and furnishings are kept exceptionally neat, clean and in good repair.
  • Makes suggestions to improve
  • Behavior
  • Service
  • Behavior meets IMGR&C standards (Mission, Values, Hospitality Behaviors, Customer Recovery Skills).
  • Approaches all activities with enthusiasm and encourages enthusiasm from
  • Chooses a positive approach in all
  • Respects individuality of others; continues to communicate in order to work
  • Speaks positively about guests, other team members and our business in all situations on and off property.
  • Treats other with respect in all
  • Serves
  • Identifies and can communicate needs of guests and
  • Takes quick action to serve others in a way that meets/exceeds their
  • Identifies ways to improve individual or team's service to
  • Provides service outside job responsibilities if needed to help resort
  • Takes ownership of guest problem(s) until it is
  • Professionalism
  • Meets IMGR&C Appearance
  • Professionally supports IMGR&C reputation and image in all situations, on and off property.
  • Attendance
  • Meets IMG&C policy for
  • Informs supervisor of future absence as far in advance as
  • Required to work all Marketing Special Events and
  • Communication
  • Provides information others need to succeed, in time for them to use
  • Shares with next shift the information needed for them to
  • Listens to others without interruption; acts on their feedback when
  • Asks questions to better understand expectations of
  • Reports all guest complaints and compliments to Supervisor or
  • Reports all situations to Supervisor or Manager where resort grounds or equipment do not meet IMGR&C standards.
  • Team Work
  • Puts Success of team ahead of personal
  • Helps other team members succeed without being
  • Takes action to resolve conflict between
  • Helps other departments achieve
  • Reports ideas to increase team success and guest satisfaction to Supervisor or
  • Does whatever is necessary to help department and resort
  • Contributes ideas that support progress and success at shift, team and departmental meetings.
  1. Essential Duties and Responsibilities include the following and are subject to change at management's discretion:
    • Responsible for providing and ensuring excellent customer service is provided in the Poker area at all time.
    • Deals Poker games and ensures adherence to all regulatory, departmental, and casino polies and procedures and to the Internal Control Structure (ICS).
    • Assists with or completes customer buy-in-
    • Assists with or completes
    • Is alert to all activity at their table at all
    • Ensures all losing hands are picked up and pays winning bets
    • Educates players on the proper rules and procedures of the
    • Responsible for table game security at all
    • Maintains a clean and neat chip rack at all
    • Understands federal currency reporting requirements (Title 31) as it relates to table games player activity.
    • Understands necessary call-outs and announces them
    • Keeps supervisors informed about game mistakes, misdeals and
    • Alerts floor regarding any suspicious
    • Team member must be aware of and comply with all attendance policies, procedures and work schedules in a cooperative manner.
  1. Supervisory Responsibilities
  2. Education and/or Experience Requirements

Meets IMGR&C Values that are reflected in the letters A-P-A-C-H-E, Accountability, Productivity, Acceptance, Communication, Hospitality, and Enthusiasm. Approaches all activities with enthusiasm and encourages enthusiasm from others. Chooses a positive approach in all situations. Treats others with respect in all situations. Works in collaboration with other Team Members to achieve event goals, exemplifies teamwork.
  • High school diploma or general education diploma (GED) and relevant training, or six months to one year related experience in a customer service environment and/ or training; or equivalent combination of education and experience may be substituted. Mescalero Apache Tribal preference; bicultural experience preferred.
  1. Physical Demands

The physical demands described here are representative of those that must be met by a team member to successfully perform the essential duties of this position.
While performing the duties of this position, the team member is frequently required to stand, walk, use hands, to finger, handle or feel, reach with hands and arms, stoop, kneel, crouch, or crawl, talk or hear. Must be able to use hand held communications devices. The team member must occasionally lift and/or move up to 50 pounds. The team member must be able to stand for several hours.
  1. Work Environment

The work environment characteristics described here are representative of those a team member encounters while performing the essential functions of this position.
The noise level in the work environment is loud. The team member will be exposed to a second-hand smoke-filled environment. The team member may be exposed to biohazardous fluids such as blood and other body fluids. The team member may be exposed to hostile environments with guest. May be subject to high stress environments.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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