The Arc Erie County NY is a leading nonprofit supporting people with developmental & intellectual disabilities across Western New York, through innovative residential, educational, clinical and employment services. Proudly celebrating our 75th anniversary, we remain committed to empowering individuals and building inclusive communities.
Hospitality Training Specialist
Downtown Buffalo, NY | $22.00-$24.00 per hour | Full-Time | Monday-Friday
Are you passionate about hospitality, events, and helping others discover meaningful careers? The Arc Erie County is seeking a Hospitality Training Specialist to lead an exciting workforce development program that prepares individuals for entry-level careers in the hospitality and event industry.
In this role, you'll do more than teach-you'll inspire. You'll provide hands-on training in banquet service, customer service, event coordination, and workplace professionalism while helping students gain real-world experience and confidence. From classroom instruction to supporting live events and building employer partnerships, you'll play a key role in creating career pathways for future hospitality professionals.
What You'll Do:
Deliver engaging hospitality and event service training
Develop lesson plans and track student progress
Coach students individually and in group settings
Build partnerships with local businesses, employers, and community organizations
Coordinate volunteer, internship, and employment opportunities
Help students prepare for and participate in real events, banquets, and special functions
Support recruitment efforts and grow program enrollment
What We're Looking For:
• Associate's Degree in Hospitality or a related field
• 2 years' experience in hospitality, banquet service, event planning, training, or workforce development
• Strong communication, organization, and relationship-building skills
• A passion for mentoring, teaching, and helping others succeed
Why Join The Arc Erie County?
Make a meaningful impact in your community every day
Comprehensive medical, dental, and vision insurance
Generous PTO, 10 paid holidays, and retirement plan options
Professional development and training opportunities
Supportive team culture focused on growth and collaboration
Opportunity to help individuals build confidence, independence, and rewarding careers
If you're ready to combine your hospitality expertise with a career that changes lives, we'd love to hear from you. Apply today and help shape the next generation of hospitality professionals!
The Arc Erie County NY is an Equal Employment Opportunity (EEO) & Affirmative Action Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identify or expression, national origin, age, disability, veteran status, or any other protected characteristic under applicable federal, state, or local law.