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Hospitality Software Jobs in Florida (NOW HIRING)

Roofstock

Hospitality Operations Manager

Largo, FL · On-site

Our growth includes recent acquisitions of Stessa (financial and asset management software ... We extend our hospitality to everyone around us, there's no such thing as "not my job," and we ...

Roofstock

Hospitality Operations Manager

Largo, FL

Our growth includes recent acquisitions of Stessa (financial and asset management software ... We extend our hospitality to everyone around us, there's no such thing as "not my job," and we ...

Genesis10

Entry Level Software Developer

Orlando, FL · On-site

$60K/yr

... hospitality, aviation, or tech • Passion for learning and interest in Software Development • Strong logic and reasoning skills • Clear communication and collaboration abilities • Team ...

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Hospitality Software information

What is hospitality software?

Hospitality software refers to specialized computer programs and applications designed to streamline and automate operations in the hospitality industry, including hotels, resorts, restaurants, and event venues. These solutions can handle reservations, property management, guest check-in and check-out, billing, point-of-sale transactions, and more. By using hospitality software, businesses can improve efficiency, enhance guest experiences, and better manage resources. The software often integrates with other systems and platforms to provide comprehensive management tools for hospitality professionals.

What are some common challenges faced by professionals working with hospitality software, and how can they be addressed?

Professionals working with hospitality software often encounter challenges such as adapting to frequent software updates, integrating new tools with legacy systems, and providing effective user training for staff with varying technical skills. These challenges can be addressed by staying up-to-date with vendor training resources, collaborating closely with IT and support teams, and establishing clear communication channels for rapid troubleshooting. Building strong relationships with software providers and encouraging ongoing feedback from end-users also helps ensure smooth operations and continuous improvement within the hospitality environment.

What are the key skills and qualifications needed to thrive in hospitality software roles, and why are they important?

To excel in hospitality software roles, you need a solid understanding of software development or IT support, familiarity with hospitality operations, and often a degree in computer science or a related field. Experience with property management systems (PMS), point-of-sale (POS) software, and certifications such as CompTIA or Microsoft Certified: Azure Fundamentals are frequently required. Strong problem-solving abilities, customer service orientation, and effective communication help professionals stand out in this field. These skills ensure smooth implementation and support of software solutions, leading to improved guest experiences and operational efficiency in the hospitality industry.

What is the difference between Hospitality Software vs Front Desk Agent?

AspectHospitality SoftwareFront Desk Agent
CredentialsTypically no formal credentials required, but familiarity with software is essentialHigh school diploma or equivalent; customer service skills
Work EnvironmentOffice or remote; involves software management and data entryHotel lobby; direct guest interaction
Employer & Industry UsageHotels, resorts, property management companiesHotels, motels, resorts
Common Search & ComparisonYesYes

Hospitality Software focuses on managing hotel operations through digital tools, while a Front Desk Agent handles guest check-ins, reservations, and customer service directly at the property. Both roles are integral to the hospitality industry but serve different functions—one is tech-based management, the other guest-facing service.

What are the most commonly searched types of Hospitality Software jobs in Florida?

The most popular types of Hospitality Software jobs in Florida are:

What are popular job titles related to Hospitality Software jobs in Florida?

For Hospitality Software jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Hospitality Software jobs in Florida look for?

The top searched job categories for Hospitality Software jobs in Florida are:

Hospitality Software jobs near you
Infographic showing various Hospitality Software job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 85% Full Time, 10% Part Time, and 4% Contract. Highlights an 87% Physical, 4% Hybrid, and 9% Remote job distribution.

Hospitality Operations Manager

Roofstock

Largo, FL • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 7 days ago

Roofstock rating

8.6

Company rating: 8.6 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

24th of 204 rated real estate companies

Job description

What we do and why we do it
As the leading end-to-end investment platform for single-family rental homes (SFR), our mission is to reinvent the rental housing ecosystem for the benefit of all. We successfully merge our passion for helping investors build wealth through real estate with cutting edge technology that transforms the way they do it.
How it's going (and growing)
With a talented team of 750+ Roofsters, our collaborative, can-do culture is what fuels our growth. In 2022, we closed on our Series E, raising $240 million, and have offices in the Bay Area and New York City. Our growth includes recent acquisitions of Stessa (financial and asset management software), RentPrep (tenant screening and placement service for landlords), and Mynd (property management platform for both Retail and Institutional investors). In 2025, Roofstock took an ownership stake in Casago (short-term rental management services), expanding our platform to support both long-term and short-term rental investment services.
Roofstock's Values → Short-Term Rental (STR) Org Reflection
  • We are entrepreneurs → Launch a startup within a startup
  • We are better together → Work across functions & business units to do it fast and well
  • We focus on impact → Build a profitable business unit with satisfied owners, teammates, and guests
  • We think like investors → Enhance owners' and Roofstock's ROI

About the Team
Roofstock's STR team has the opportunity to build and shape an entirely new business unit together. The team is obsessed with people, in particular our owners, our guests, and our teammates. We extend our hospitality to everyone around us, there's no such thing as "not my job," and we celebrate our wins together. We plan to expand within our current markets as well as to roll out new markets in the years to come. Much like a startup business, things are fast-paced, intense, and exhilarating. And when the team wins, we all win
As a Hospitality Operations Manager, you'll play a key role in ensuring exceptional stays and satisfied owners within your assigned zone. You will be directly responsible for the stewardship of a subset of homes within your zone and the relationships with their owners, while at the same time adopting a team mentality to make sure the entire zone is operating well.
You'll work alongside Hospitality Coordinators and report to the Team Lead, Hospitality Ops. Your primary focus will be on operational execution - making sure homes are functional, clean, and stocked (FCS), supporting guest readiness, resolving in-stay issues, and proactively maintaining owner satisfaction.
This is a field-based, people-first role ideal for someone who loves hospitality, problem-solving, and ownership.
Responsibilities
  • Ensure homes under your stewardship are consistently FCS and guest-ready
  • Directly manage a team of housekeepers, overseeing day-to-day operations including scheduling, task assignment, performance monitoring, and providing ongoing coaching and feedback.
  • Prioritize and delegate tasks, determining which responsibilities to handle directly and which to dispatch to Hospitality Coordinators for completion, such as inspections, restocks, and other hospitality touches across the zone
  • Collaborate with Hospitality Coordinators and other Hospitality Operations Managers in your zone to support a team-first mentality at all times
  • Maintain property-level expertise by visiting homes regularly and anticipating guest or owner issues
  • Act as the operational point of contact for assigned homeowners, ensuring responsiveness and support
  • Coordinate with central Guest Experience and Maintenance teams to resolve guest-reported issues
  • Take ownership of guest and owner issues by independently approving solutions, such as guest compensation and cost-sharing arrangement with owners as needed
  • Identify opportunities to elevate the guest experience through personalization, speed, and detail
  • Monitor guest review scores and collaborate with your team lead to raise performance where needed
  • Support inventory accuracy, issue prevention, and general property care across your assigned homes
  • Partner cross-functionally with onboarding, revenue, and field teams to ensure alignment
  • Serve as a thought partner to the Team Lead, actively contributing to the design, adaptation, and updating of process flows to better suit the operational needs of the zone
  • Support as needed with training of new team members
  • Provide cross coverage as needed in other zones
  • Other duties as assigned

Qualifications
  • 3-5 years of operational experience in hospitality, property management, or related field
  • Strong communication and organizational skills
  • Experience coordinating or delivering fieldwork in a fast-paced setting
  • Proven ability to solve problems and act with urgency
  • Tech savvy and comfortable using mobile and desktop task tools
  • Valid driver's license and reliable transportation required

Work Environment & Physical Demands
  • Frequent travel within teh Pinellas county market required
  • Availability to frequently work weekends, holidays, early mornings, and evenings (with 2 days off each week)

Compensation
Compensation may be adjusted based on experience, skills, and interview performance.
Pay Transparency
Our compensation reflects several US geographic markets. The base pay for this position represents the expected salary for this position. Ultimately, in determining your pay it will be based on several factors including location, job-related knowledge, skills, experience and other job related factors. Roofstock is a total compensation company; the base salary is only a part of our total compensation package.
Competitive & Unique Benefits Package
  • Generous PTO Policy
  • 12 Paid Holidays
  • Volunteer Time Off
  • Paid Parental Leave
  • 401k Program
  • Wellness and home office/cell phone subsidies
  • Robust health, dental, vision insurance, and more

Must be authorized to work in the U.S. is a precondition of employment and we are unable to sponsor H1-B Visas at this time.
Any offer of employment is conditioned upon the successful completion of a background investigation.
Commitment to Equal Employment Opportunity
The company provides equal opportunity in all of our employment practices to all qualified employees and applicants without regard to race, color, religion, sex, gender, gender expression, gender identity, national origin, ancestry, citizenship, age, physical or mental disability, marital status, sexual orientation, military or veteran status, genetic information or any other category protected by federal, state and local laws. This policy applies to all aspects of the employment relationship, including recruitment, hiring, compensation, promotion, transfer, disciplinary action, layoff, return from layoff, training and social, and recreational programs. All such employment decisions will be made without unlawfully discriminating on any prohibited basis.
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