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Hospitality Service Associate Jobs in Arizona (NOW HIRING)

Crystal Creek Hospitality

Guest Service Agent

Sedona, AZ · On-site

$14.50 - $18.25/hr

Job Type Full-time Description ABOUT US Crystal Creek Hospitality is a collection of independently ... Inputs messages into the computer and advises other associates of special guest needs. Retrieves ...

Crystal Creek Hospitality

Guest Service Agent

Sedona, AZ · On-site

$14.50 - $18.25/hr

Job Type Full-time Description ABOUT US Crystal Creek Hospitality is a collection of independently ... Inputs messages into the computer and advises other associates of special guest needs. Retrieves ...

Crystal Creek Hospitality

Guest Service Agent

Sedona, AZ · On-site

$14.50 - $18.25/hr

ABOUT US Crystal Creek Hospitality is a collection of independently spirited and branded hotels ... Inputs messages into the computer and advises other associates of special guest needs. Retrieves ...

Yoh

Client Service Associate

Tempe, AZ · On-site

$17 - $20/hr

Bachelor's degree or equivalent combination of education and experience * 0-2+ years of customer service, client support, call center, hospitality, retail, banking, or other service-focused ...

Opensity Solutions

Lead Hospitality Associate

Phoenix, AZ · On-site

$37K - $45K/yr

Opensity Solutions is the largest tech-enabled managed services organization serving leading law ... The Lead Hospitality Associate is responsible for overseeing daily hospitality operations and ...

Opensity Solutions

Lead Hospitality Associate

Phoenix, AZ · On-site

$37K - $45K/yr

Opensity Solutions is the largest tech-enabled managed services organization serving leading law ... The Lead Hospitality Associate is responsible for overseeing daily hospitality operations and ...

Opensity solutions

Lead Hospitality Associate

Phoenix, AZ · On-site

$37K - $45K/yr

Opensity Solutions is the largest tech-enabled managed services organization serving leading law ... The Lead Hospitality Associate is responsible for overseeing daily hospitality operations and ...

WellBiz Brands, Inc.

Sales & Client Services

Mesa, AZ · On-site

If you're looking for a retail sales associate / customer service job where you can positively ... Being the first and final face of hospitality, whether on the phone or in the studio * Ensuring the ...

Elements Massage

Sales & Client Services

Mesa, AZ · On-site

Overview If you're looking for a retail sales associate / customer service job where you can ... Being the first and final face of hospitality, whether on the phone or in the studio * Ensuring the ...

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Hospitality Service Associate information

What is the difference between Hospitality Service Associate vs Front Desk Agent?

AspectHospitality Service AssociateFront Desk Agent
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma; customer service skills
Work EnvironmentHotels, resorts, event venuesHotels, motels, hospitality establishments
Job ResponsibilitiesAssisting guests, providing information, handling requestsChecking in/out guests, managing reservations, answering inquiries

Both roles focus on guest interaction and customer service within the hospitality industry. While Hospitality Service Associates often handle a broader range of guest needs and support services, Front Desk Agents primarily manage check-in/check-out processes and reservations. Understanding these differences helps job seekers identify the right position based on their skills and career goals.

What is a hospitality service associate job description?

A hospitality service associate is responsible for providing excellent customer service in settings such as hotels, restaurants, or resorts. Their duties include assisting guests, handling reservations, addressing inquiries, and ensuring a positive experience, often requiring good communication skills and knowledge of hospitality operations.

What is the role of a hospitality service associate?

A hospitality service associate provides customer service in hotels, resorts, or other hospitality settings by assisting guests with check-in, check-out, and inquiries. They ensure a positive guest experience by maintaining cleanliness, addressing needs promptly, and supporting overall operations, often requiring good communication skills and attention to detail.
Hospitality Service Associate jobs near you
Infographic showing various Hospitality Service Associate job openings in Arizona as of August 2026, with employment types broken down into 63% Full Time, and 37% Part Time. Highlights an 95% In-person, and 5% Hybrid job distribution.

Guest Services Supervisor - Legacy Golf Resort

Phoenix, AZ • On-site

Wynd Technologies, Inc
Security Alarm Systems and Monitoring Services • 11 - 50 employees
Learn more about Wynd Technologies, Incexternal

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 6 days ago

Job description

We Put the World on Vacation

Travel + Leisure Co. is the world's leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.

How You'll Shine:
As a Guest Services Supervisor, you'll set the bar of excellence for your team every day. Through positive leadership, you'll empower them to improve guest satisfaction by successfully resolving issues, anticipating needs, and exceeding expectations. While directing front and back-of-house operations, you'll be on the constant lookout for new ways to enhance the guest experience. Proactive problem solver is your middle name.
How You'll Make an Impact:

  • Lead the daily operation of guest service shifts, including planning daily front- and back-of-house guest service operations.

  • Provide proper guest check-in and check-out procedures, analyze reports, and communicate needs with your team

  • Ensure daily checklist duties and tasks are fully completed with follow-up communications.

  • Maintain room inventory accurately and efficiently.

  • Administer schedule adjustments that satisfy all guest, associate, and financial requirements.

  • Maintain positive customer and associate relationships through meaningful associate, guest, and owner interaction.

  • Provide hands-on training, development, and coaching for technical and soft skills customer service approaches.

  • Support customer service standards that exceed guest expectations and directly communicate reservation flag information.


What You'll Bring:

  • Valid driver's license.

  • Demonstrated ability to work under pressure.

  • Basic leadership skills with ability to coach, mentor, and train staff.

  • Excellent verbal and written communication as well as excellent hospitality service skills.

  • Working knowledge of various computer software programs

  • including property management systems.

  • Comprehension and literacy for analyzing reports.

  • 1 year of supervisory or management level experience.

  • 1 year of hotel, timeshare or hospitality service experience.

How You'll Be Rewarded:

We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Certain benefits may be available to associates working fewer hours where required by applicable law. Travel + Leisure Co. benefits include:

Note: Temporary and/or seasonal associates are ineligible for Paid Time Off.

  • Medical
  • Dental
  • Vision
  • Flexible spending accounts
  • Life and accident coverage
  • Disability
  • Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information)
  • Wish day paid time to volunteer at an approved organization of your choice
  • 401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information)
  • Legal and identify theft plan
  • Voluntary income protection benefits
  • Wellness program (subject to provider availability)
  • Employee Assistance Program

Where Memories Start with You

Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you'll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what's next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.

We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to MyCareer@travelandleisure.com, including the title and location of the position for which you are applying.

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