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Hospitality Service Associate Jobs in Arizona (NOW HIRING)

Kestra Holdings

Client Service Associate

Payson, AZ · On-site

$13.50 - $18.50/hr

We are seeking a personable and detail-oriented Client Service Associate to join our team. This ... Hospitality & Client Experience: Foster a welcoming office environment, ensuring clients feel ...

Kestra Holdings

Client Service Associate

Payson, AZ · On-site

$13.50 - $18.50/hr

... Client Service Associate to join our team. This role is essential in creating a positive first ... Hospitality & Client Experience: Foster a welcoming office environment, ensuring clients feel ...

Atria Senior Living

Hospitality Manager

Surprise, AZ · On-site

You have a complete understanding of how important hospitality services are to residents. You ... Two (2) year Associates Degree preferred. * Two (2) years of prior work experience in "front of ...

Atria Senior Living

Hospitality Manager

Surprise, AZ · On-site

$53K - $60K/yr

You have a complete understanding of how important hospitality services are to residents. You ... Two (2) year Associates Degree preferred. * Two (2) years of prior work experience in "front of ...

Atria Senior Living

Hospitality Manager

Surprise, AZ · On-site

$53K - $60K/yr

You have a complete understanding of how important hospitality services are to residents. You ... Two (2) year Associates Degree preferred. * Two (2) years of prior work experience in "front of ...

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Hospitality Service Associate information

What is the difference between Hospitality Service Associate vs Front Desk Agent?

AspectHospitality Service AssociateFront Desk Agent
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma; customer service skills
Work EnvironmentHotels, resorts, event venuesHotels, motels, hospitality establishments
Job ResponsibilitiesAssisting guests, providing information, handling requestsChecking in/out guests, managing reservations, answering inquiries

Both roles focus on guest interaction and customer service within the hospitality industry. While Hospitality Service Associates often handle a broader range of guest needs and support services, Front Desk Agents primarily manage check-in/check-out processes and reservations. Understanding these differences helps job seekers identify the right position based on their skills and career goals.

What is a hospitality service associate job description?

A hospitality service associate is responsible for providing excellent customer service in settings such as hotels, restaurants, or resorts. Their duties include assisting guests, handling reservations, addressing inquiries, and ensuring a positive experience, often requiring good communication skills and knowledge of hospitality operations.

What is the role of a hospitality service associate?

A hospitality service associate provides customer service in hotels, resorts, or other hospitality settings by assisting guests with check-in, check-out, and inquiries. They ensure a positive guest experience by maintaining cleanliness, addressing needs promptly, and supporting overall operations, often requiring good communication skills and attention to detail.
Hospitality Service Associate jobs near you
Infographic showing various Hospitality Service Associate job openings in Arizona as of August 2026, with employment types broken down into 63% Full Time, and 37% Part Time. Highlights an 95% In-person, and 5% Hybrid job distribution.

Customer Service Associate

Bullhead City, AZ

Katherine Landing Hospitality LLC
See more jobs at Katherine Landing Hospitality LLCexternal

$13.25 - $18.25/hr

Full-time

Re-posted 19 days ago

Job description

Katherine Landing Hospitality LLC, dba Katherine Landing-Employment at Katherine Landing, located in Lake Mead National Recreation Area, is a rewarding opportunity that allows you to enjoy the beautiful desert landscape and lake views while helping visitors make the most of their outdoor experiences. We are seeking talented, customer focused associates to join us for the 2025 season.
Title: Customer Service Associate
Reports To: Operations Manager or GM
Department: Operations
Summary: The primary objective of the Customer Service Associate is to greet and inform visitors of the area, sell retail goods, and collect recreation use fees. The Attendant will maintain the order, cleanliness, and cash control of the assigned area.
RESPONSIBILITIES:
  • Serves customers in a friendly, courteous manner and sets a good example for visitors and fellow employees.
  • General knowledge of rates, rules and regulations, operating hours of the store, the main office and any special events or activities.
  • Maintains detailed knowledge of the property's concierge services, if available.
  • May assist with activity programs for children and adults, providing entertaining and educations programs to enhance experiences.
  • Understands safety rules and emergency procedures and how to implement them when needed; understands accident prevention.
  • Operates a fee collection station or other concession outlet, greets visitors, and is knowledgeable and able to answer visitor questions.
  • Collects recreation use fees, maintains the order and security of the area, helps control parking, boat ramp areas, and picnic areas, where applicable.
  • Maintains administrative logs, receipts, cash register tapes, and visitor use data and revenue information.
  • May plan and schedule shifts.
  • Performs routine maintenance duties, which include manual labor consisting of cleaning facilities and keeping the assigned area free of litter.
REQUIREMENTS:
  • Must be at least 18 years of age (21 to drive) and have access to reliable transportation.
  • Possesses good communications skills, a courteous demeanor, and a helpful attitude.
  • Familiar (or willingness to become familiar) with all company and partnering agency policies and guidelines regarding permitted areas.
  • Available for duty during weekends, holidays, and peak visitation periods. Weekly work schedules will be worked out with local management.
  • Strong customer service skills; enjoys working in an environment of extensive public contact.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

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