1

Hospitality Operations Jobs in California (NOW HIRING)

Pacific Hospitality Group provides a unique value proposition to investors and team members through ... Operations Supervisor Pay Range: $21.00-$23.00 What You Will Accomplish * Supervise, coach ...

We combine exceptional hospitality, thoughtful design, and high-level property operations to create outstanding experiences for both homeowners and guests. As a small, high-trust team, every person ...

Hospitality Manager

Santa Barbara, CA ยท On-site

$70K - $90K/yr

We are seeking a Hospitality Manager to oversee guest services and daily operations. Key Responsibilities * Guest Experience: Ensure high-quality service delivery. * Team Management: Supervise ...

Showing results 41-60

Hospitality Operations information

What is hospitality operations?

Hospitality operations refer to the day-to-day activities and processes involved in managing businesses that provide services to guests, such as hotels, restaurants, resorts, and event venues. These operations cover areas like front desk management, housekeeping, food and beverage service, guest relations, and facility maintenance. Effective hospitality operations ensure a seamless and enjoyable experience for guests, while also optimizing efficiency and profitability for the business. Professionals in this field often focus on customer service, operational planning, and quality control.

What are the key skills and qualifications needed to thrive in hospitality operations, and why are they important?

To excel in Hospitality Operations, you need strong organizational skills, attention to detail, and a background in hospitality management or related fields, often supported by relevant degrees or experience. Familiarity with property management systems (PMS), booking software, and health and safety certifications is typically required. Exceptional customer service, leadership, and problem-solving abilities are crucial soft skills for success in this role. These competencies ensure smooth daily operations, guest satisfaction, and efficient team coordination within a fast-paced hospitality environment.

What are some common challenges faced in hospitality operations, and how can professionals effectively address them?

Professionals in Hospitality Operations often encounter challenges such as managing high guest expectations, coordinating between diverse teams, and adapting to fluctuating occupancy rates. Effective communication and strong organizational skills are essential for addressing these issues, as is the ability to remain calm under pressure. Many successful operations professionals also leverage technology to streamline processes and foster collaboration across departments, ensuring smooth daily operations and a positive guest experience.

What is the difference between Hospitality Operations vs Hotel Front Desk Agent?

AspectHospitality OperationsHotel Front Desk Agent
Primary ResponsibilitiesOversees overall hotel functions, manages staff, coordinates departmentsHandles guest check-ins/outs, manages reservations, provides guest services
Required CredentialsHospitality management experience, certifications like CMP or CHA often preferredHigh school diploma, customer service skills, hospitality certifications optional
Work EnvironmentOffice and management settings within hotels or resortsFront desk, lobby area, guest service environment
Industry UsageUsed in managerial, supervisory, and administrative rolesFrontline customer service role in hotels

Hospitality Operations focuses on managing hotel functions and staff, while Hotel Front Desk Agents handle guest interactions and reservations. Both roles are essential in the hospitality industry but differ in scope and responsibilities.

What are 5 careers in the hospitality operations industry?

Five common careers in hospitality operations include hotel manager, front desk supervisor, food and beverage manager, housekeeping supervisor, and event coordinator. These roles require strong customer service skills, organizational abilities, and often involve working flexible hours in a fast-paced environment.
Infographic showing various Hospitality Operations job openings in California as of August 2026, with employment types broken down into 78% Full Time, and 22% Part Time. Highlights an 100% In-person job distribution.

Hospitality Department Head

Redemption Church

San Jose, CA โ€ข On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 28 days ago


Job description


Job Title: Hospitality Department Head
Reports To: CMOJazzlyn Maldonado
Classification: Full-Time40 Hours Per Week
Schedule: Sunday-Thursday (8:00am-5:00pm or 9:00am-6:00pmFlexible for Holidays, Conferences & Special Events
Position Overview
The Hospitality Department Head is responsible for overseeing the administrative, operational, and hospitality functions that support Redemption Church, church leadership, staff, volunteers, guests, and special events. This role ensures that all hospitality environments-including Green Rooms, VIP areas, kitchens, lounges, staff break rooms, and special event spaces-are maintained with excellence, professionalism, creativity, and intentional care.
This position requires a highly organized, servant-hearted leader who thrives in a fast-paced ministry environment, communicates effectively, manages teams and vendors well, and carries a strong attention to detail while supporting the overall vision and culture of Redemption Church.
Primary Responsibilities
Department Leadership & Administration
  • Lead and oversee all Hospitality Department operationsand responsibilities
  • Maintain professionalism and conduct becoming of achurch environment
  • Ensure clear, detailed, and professional communicationacross all areas
  • Meet deadlines consistently and communicate projectupdates effectively
  • Utilize organizational systems including Asana,Microsoft Teams, Outlook, calendars, and accounting systems
  • Submit purchase requests, expense reports, invoices,and financial documentation accurately and on time
  • Help create and manage hospitality budgets for weeklyministry needs and special events
  • Attend all required staff meetings, departmentmeetings, and organizational events
  • Maintain confidentiality regarding sensitive leadershipand ministry matters

Hospitality Operations
  • Oversee hospitality support for Sunday services,conferences, holidays, and special events
  • Ensure all hospitality spaces are stocked, clean,functional, and guest-ready
  • Manage kitchen inventory, breakroom supplies, GreenRoom inventory, and hospitality storage areas
  • Coordinate food, beverages, snacks, catering, andhospitality needs for ministries, staff, and leadership
  • Create systems for hospitality requests, eventexecution, and volunteer coordination
  • Assist with Green Room and VIP hosting environments forpastors, guests, and speakers
  • Prepare hospitality baskets, gifts, and welcomeamenities for special guests and conferences
  • Develop seasonal and event-related dรฉcor plans forhospitality environments

Event & Conference Support
  • Collaborate with the Special Events Department andleadership on conferences, celebrations, concerts, and major events
  • Coordinate catering, hospitality dรฉcor, VIP hosting,vendor communication, and event logistics
  • Obtain and maintain vendor documentation includingW-9s, permits, waivers, and compliance forms
  • Work alongside county and health departmentrequirements for kitchen and food service compliance
  • Assist in creating hospitality staffing plans andvolunteer schedules for events

Volunteer Leadership
  • Recruit, train, schedule, and develop Hospitalityvolunteers
  • Ensure volunteers are appreciated, communicated withconsistently, and properly equipped to serve
  • Maintain systems for onboarding and training volunteers
  • Oversee scheduling and communication for Sunday andevent hospitality teams
  • Build strong volunteer culture and team engagement

Facilities & Vendor Coordination
  • Partner with Facilities to maintain kitchen equipment,hospitality spaces, and supply areas
  • Coordinate maintenance requests and work orders asneeded
  • Maintain relationships with vendors, caterers,florists, suppliers, and delivery services
  • Oversee shipping and receiving for Hospitality-relateddeliveries

Executive & Leadership Support
  • Coordinate hospitality and meal support for executiveleadership as needed
  • Assist with food delivery, Green Room preparation, andhospitality arrangements for Pastor Ron and Pastor Hope Carpenter
  • Maintain hospitality readiness for leadership meetings,podcasts, and special gatherings

Requirements
Qualifications:
  • Strong organizational skills, attention to detail, and time management.
  • Skilled in managing multiple priorities and adapting to changing needs.
  • Trustworthy with confidential information; clear written and verbal communicator.
  • Proficient in Google Workspace, Microsoft Office, and project management tools
  • Fully alignedwith and committed to the vision and culture of Redemption Church
  • Strongorganizational, communication, and administrative skills
  • Ability tomaintain confidentiality and professionalism in all environments
  • Strongleadership and volunteer management skills
  • Flexible andadaptable in fast-paced environments with changing priorities
  • Detail-orientedwith excellent follow-through and time management

Benefits
Benefits
  • Medical, Dental, Vision
  • Accrued Vacation, front-loaded Sick pay,
  • Retirement Plan Options
  • Staff Appreciation Days with pay as provided by Leadership
  • Flex Days as provided by Leadership/ Supervisor