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Hospitality Manager Jobs in Decatur, IN (NOW HIRING)

Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe.

New

Qualifications - Restaurant Manager * 2+ years of experience leading teams in restaurant, retail, or hospitality * Strong leadership, coaching, and communication skills * Experience hiring, training ...

Restaurant Manager

Fort Wayne, IN · On-site

$45K - $58K/yr

Qualifications - Restaurant Manager * 2+ years of experience leading teams in restaurant, retail, or hospitality * Strong leadership, coaching, and communication skills * Experience hiring, training ...

Room Attendant

Fort Wayne, IN · On-site

$12.50 - $15.75/hr

Compensation TypeHourlyHighgate Hotels Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more ...

Room Attendant

Fort Wayne, IN

$12.50 - $15.75/hr

Hourly Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North ...

Room Attendant

Fort Wayne, IN · On-site

$12.50 - $15.75/hr

Compensation Type Hourly Highgate Hotels Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of ...

Customer Relations is key with strong focus on HOSPITALITY and unexpected service. Must be able to ... Retail Management maintains food quality, customer service in a cash handling retail food operation ...

Showing results 21-40

Hospitality Manager information

See Decatur, IN salary details

$24.6K

$55.7K

$80.1K

How much do hospitality manager jobs pay per year?

As of Sep 7, 2026, the average yearly pay for hospitality manager in Decatur, IN is $55,686.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,500.00 and $66,600.00 per year, depending on experience, location, and employer.

What is a hospitality manager?

A hospitality manager oversees the daily operations of a hotel or restaurant. As a hospitality manager, your responsibilities and duties include interacting with guests to provide excellent customer service and meet their needs, managing the staff, and scheduling shifts and events to ensure the smooth operation of the facility. You are also responsible for assigning, supervising, and evaluating your employees, checking that supplies are in stock and ordered, and that your staff’s equipment is in good working order. Hospitality managers prepare reports for upper management and consult with them about staff issues, budgeting, and pricing of services.

What are the key skills and qualifications needed to thrive as a hospitality manager, and why are they important?

To thrive as a Hospitality Manager, you need expertise in operations management, customer service, and financial oversight, usually supported by a degree in hospitality or business and relevant industry experience. Familiarity with property management systems (PMS), booking software, and health and safety regulations is typically required. Outstanding interpersonal skills, leadership, and problem-solving abilities help you motivate teams and exceed guest expectations. These skills ensure efficient operations, positive guest experiences, and profitability in a highly competitive industry.

What are some common challenges faced by hospitality managers and how can they be addressed?

Hospitality Managers often face challenges such as managing staff turnover, maintaining high service standards during busy periods, and handling guest complaints effectively. To address these, it's important to foster a positive team environment, provide ongoing training, and implement clear communication protocols. Additionally, successful managers develop strong problem-solving skills and remain adaptable to changing guest needs and operational demands.

What job categories do people searching Hospitality Manager jobs in Decatur, IN look for?

The top searched job categories for Hospitality Manager jobs in Decatur, IN are:

What cities near Decatur, IN are hiring for Hospitality Manager jobs?

Cities near Decatur, IN with the most Hospitality Manager job openings:

Infographic showing various Hospitality Manager job openings in Decatur, IN as of August 2026, with employment types broken down into 85% Full Time, 14% Part Time, and 1% Contract. Highlights an 84% Physical, 2% Hybrid, and 14% Remote job distribution, with an average salary of $55,686 per year, or $26.8 per hour.

$13.50 - $16.50/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 23 days ago


Job description

Guest Services Associate

The Guest Services Associate is primarily responsible for checking hotel guests in and out courteously and providing information to guests and visitors. This position processes all payments according to established hotel requirements, ensures that procedures are completed to the hotel's standards, and assists wherever necessary to deliver optimum guest service.

The following is a representative list of duties and is not exhaustive. Other duties may be assigned.

Guest Check-In and Check-Out
  • Provide excellent customer service to arriving and departing guests and owners.
  • Check guests in and out and make reservations and confirmations.
  • Efficiently maintain daily organization of the front desk operation.
Payment Processing and Procedures
  • Process all payments according to established hotel requirements, including cash and credit card handling procedures.
  • Follow PAH Management operational policies and procedures, including safety and security standards, to consistently exceed guest expectations.
Guest Communication and Service
  • Communicate with guests and co-workers, receive and transmit mail, phone, and written messages, and relay pertinent information using logbooks.
  • Provide information to guest and visitor inquiries; coordinate all guest requests for special arrangement of services, and courteously and efficiently inform guests of hotel services, features, and room amenities.
  • Assist with guest issues with professionalism, maintaining a hospitable attitude.
  • Perform other duties as assigned by the Front Office Manager.
What You Bring

Required:

  • High school diploma or equivalent required.
  • Customer service experience required, preferably in a hotel or related field.
  • Ability to multitask, remain detail-oriented, and stay service-centric in a fast-paced position with constant guest interaction.
  • Ability to evaluate and select among alternative courses of action quickly and accurately, and to work well in stressful, high-pressure situations.
  • Ability to communicate information and ideas clearly, and to effectively listen to and understand the concerns and issues raised by co-workers and guests.

Preferred:

  • Previous front desk or guest services experience in a hotel or related hospitality setting.
  • Experience with hotel property management systems (PMS).
Work Environment and Physical Requirements
  • This position is based on property in [City, State].
  • Must be available to work a flexible schedule, including evenings, weekends, and holidays as needed.
  • Ability to lift, pull, and push moderate weight (minimum of 20 lbs.); ability to bend, lift, and remain standing or walking for the entire shift.
  • Fast-paced front desk environment with constant guest interaction; must work well under pressure.
Compensation and Benefits

Compensation: PAH Management offers a competitive base salary/pay commensurate with experience.

Benefits include:

  • Medical, Dental, and Vision Insurance
  • Short-Term and Long-Term Disability
  • 401(k) Retirement Plan
  • Term Life and AD&D Insurance
  • Employee Incentive Program
  • Voluntary Life Insurance (self, spouse, and child)
  • Hotel Stay Perks (Marriott and Hilton programs)
  • Accident, Critical Illness, and Hospital Indemnity Insurance
  • Educational Reimbursement
  • Paid Time Off
  • Manager in Training Program (where applicable)

PAH Management is a Dallas-based hotel ownership and management company operating a portfolio of select-service properties across multiple states under Marriott and Hilton brands. We are dedicated to developing a culture that places associates first while becoming America's preferred hotel management company.

Equal Opportunity EmployerPhoenix American Hospitality Management, LLC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by applicable law.