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Hospitality It Support Jobs (NOW HIRING)

Spiceorb

IT Support

Charlotte, NC · On-site

Hello, SpiceOrb is looking for an IT Support n Charlotte, NC Role: IT Support Location: Charlotte ... Previous experience in a help desk, technical support, hospitality, restaurant, or retail ...

Link Technologies

IT Support

Las Vegas, NV · On-site

$20.50 - $28.25/hr

Link Technologies (LinkTechConsulting.com), a Las Vegas-based IT consulting firm, is currently looking for IT Support to join our team. Key Tasks: - Perform imaging, testing, and deployment of iPads ...

Addison Group

IT Support

Dallas, TX · On-site

Job Title: IT Support Engineer Work Model: On-site, 5 days a week Salary Expectations: $75-$110K max + performance-based bonus Team: Small IT team Notes: This is a backfill position for an IT Support ...

Addison Group

IT Support

Dallas, TX · On-site

Job Title: IT Support Engineer Work Model: On-site, 5 days a week Salary Expectations: $75-$110K max + performance-based bonus Team: Small IT team Notes: This is a backfill position for an IT Support ...

Foxys IT Services

IT Support Technician

Kings Mountain, NC · On-site

$20.75 - $28.50/hr

We are looking for experienced IT Support Technicians to join an enterprise IT support project as an Independent Contractor, providing on-site support to one of our clients in North Carolina. Key ...

AprilAire

IT Support Technician

Madison, WI · On-site

$21.75 - $29.75/hr

As a IT Support Technician, you'll be the friendly face of IT support for employees across our ... Experience in customer service, retail, hospitality, administrative support, or technical support ...

SPS North America

IT Support

Chicago, IL

$22.25 - $30.50/hr

IT Support is responsible for performing secure data wiping on hard drives using industry-standard tools (e.g., DBAN, Blancco, diskpart). Ensure compliance with data security protocols and ...

SPS North America

IT Support

Chicago, IL

$22.25 - $30.50/hr

IT Support is responsible for performing secure data wiping on hard drives using industry-standard tools (e.g., DBAN, Blancco, diskpart). Ensure compliance with data security protocols and ...

Ivy Tech

IT Support (Evansville)

Evansville, IN

$18 - $19.25/hr

Under the direction of the IT Director, the IT Support position will provide support of the daily activities of the local IT Support Team. The position participates in the diverse job tasks of the ...

SPS North America

IT Support

Chicago, IL · On-site

$22.25 - $30.50/hr

IT Support is responsible for performing secure data wiping on hard drives using industry-standard tools (e.g., DBAN, Blancco, diskpart). Ensure compliance with data security protocols and ...

AprilAire

IT Support Technician

Madison, WI · On-site

$21.75 - $29.75/hr

As a IT Support Technician, you'll be the friendly face of IT support for employees across our ... Experience in customer service, retail, hospitality, administrative support, or technical support ...

IMAGE TECH GROUP LLC

IT Support Technician

Wixom, MI · On-site

$50K - $80K/yr

Provide Level 1-2 IT support for desktops, laptops, printers, WiFi, servers, routers, switches, and user issues * Support Microsoft 365, Windows OS, and basic Active Directory tasks * Troubleshoot ...

ID Tech Solutions

IT Support Engineer

Lakewood, NJ · On-site

$26 - $30/hr

IT Support Engineer - Join Our Fast-Growing Team at ID Tech Solutions! We are a rapidly growing IT Managed Service Provider (MSP) company based in Lakewood NJ and Brooklyn NY. Our company specializes ...

TEKsystems

IT Support

Tucson, AZ · On-site

$20 - $27.50/hr

Works closely with global IT services organization to ensure site IT support and services are delivered to agreed KPIs. Ensure all site-specific technology tasks for enterprise projects and site ...

TEKsystems

IT Support

Tucson, AZ

$20 - $27.50/hr

Works closely with global IT services organization to ensure site IT support and services are delivered to agreed KPIs. Ensure all site-specific technology tasks for enterprise projects and site ...

mcw

IT Support Tech

Milwaukee, WI

$21.25 - $29/hr

The IT Support Technician provides comprehensive technical support across the organization, ensuring consistent, secure, and responsive IT operations. This role serves both onsite and remote users by ...

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Hospitality It Support information

See salary details

$22.5K

$67.9K

$121K

How much do hospitality it support jobs pay per year?

As of Sep 10, 2026, the average yearly pay for hospitality it support in the United States is $67,899.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,000.00 and $91,000.00 per year, depending on experience, location, and employer.

What is hospitality IT support?

Hospitality IT Support refers to specialized technical assistance provided to businesses in the hospitality industry, such as hotels, resorts, and restaurants. This support includes maintaining and troubleshooting property management systems, point-of-sale (POS) systems, guest Wi-Fi, and other technology critical to daily operations. IT support teams help ensure that guests and staff experience seamless connectivity and services, minimize downtime, and address cybersecurity threats. Their work is essential for smooth business operations and enhances guest satisfaction.

What are some of the unique challenges faced by IT support professionals in the hospitality industry?

IT Support professionals in the hospitality industry often face the challenge of supporting a wide range of systems, from reservation and point-of-sale software to guest Wi-Fi and security networks. They must troubleshoot issues quickly to minimize disruption to guest services, often requiring flexible hours, including nights and weekends. Collaboration with front desk, housekeeping, and management teams is frequent, making communication skills essential. Additionally, staying updated on compliance and data security regulations is crucial due to the sensitive nature of guest information.

What are the key skills and qualifications needed to thrive as a hospitality IT support specialist, and why are they important?

To thrive as a Hospitality IT Support specialist, you need strong technical troubleshooting skills, a solid understanding of hospitality software and hardware systems, and typically an associate's or bachelor's degree in IT or a related field. Familiarity with property management systems (PMS), point-of-sale (POS) platforms, and networking tools, along with certifications like CompTIA A+ or Microsoft Certified IT Professional, are highly valuable. Excellent communication, patience, and customer service orientation help you effectively support staff and guests in high-pressure situations. These skills ensure seamless technology operations, minimize downtime, and enhance the guest experience in the hospitality environment.

What is the difference between Hospitality It Support vs Hospitality Network Technician?

AspectHospitality It SupportHospitality Network Technician
CertificationsCompTIA A+, Network+; relevant hospitality IT certificationsCompTIA Network+, Cisco CCNA; network-focused certifications
Work EnvironmentHotels, resorts, restaurants, hospitality venuesHotels, resorts, hospitality venues, focusing on network infrastructure
Job FocusSupporting hotel management systems, POS, hardware, softwareMaintaining and troubleshooting network hardware, connectivity issues

Hospitality It Support and Hospitality Network Technician roles both serve the hospitality industry but differ mainly in focus. Hospitality It Support handles a broader range of IT issues, including hardware, software, and management systems, while Hospitality Network Technicians specialize in network infrastructure and connectivity. Both roles require relevant certifications and are vital for ensuring smooth operations in hospitality settings.

What cities are hiring for Hospitality It Support jobs?

Cities with the most Hospitality It Support job openings:

What states have the most Hospitality It Support jobs?

States with the most job openings for Hospitality It Support jobs include:

What are popular job titles related to Hospitality It Support jobs?

For Hospitality It Support jobs, the most frequently searched job titles are:

Infographic showing various Hospitality It Support job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $67,899 per year, or $32.6 per hour.

IT Support

Charlotte, NC • On-site

Spiceorb
IT Services • 51 - 200 employees
Learn more about Spiceorbexternal

Other

Re-posted 6 days ago

Job description

Hello,

SpiceOrb is looking for an IT Support n Charlotte, NC

Role: IT Support

Location: Charlotte, NC(Onsite)
Duration: 12+ Months Contract

Job Description
The Executive Leadership and Headquarters IT Support Specialist provides
dedicated, high-touch IT support to Brightspeed's C-suite, executive leadership
team, and employees based at the company's headquarters.
This role delivers a white-glove support experience across a broad range of
technology needs, ensuring issues are resolved quickly, thoroughly, and with
minimal disruption. Success requires a strong combination of technical
expertise, sound judgment, discretion, communication skills, empathy, and
patience.
The specialist will also partner closely with the Microsoft 365, Endpoint, and
Service Desk teams to support, manage, and improve Brightspeed's IT
environment.
Key Responsibilities
Provide dedicated IT support to the executive leadership team and
headquarters employees.
Deliver white-glove service by resolving technical issues promptly,
professionally, and completely.
Troubleshoot hardware, software, mobile device, connectivity,
collaboration, and access-related issues.
Create documentation and provide hands-on training for new systems,
tools, and features.
Support the rollout of new hardware and software, incorporating feedback
from executive users.
Partner with the Service Desk to create and maintain knowledge base
articles.
Identify recurring hardware and software issues and advise IT leadership
on trends, risks, and improvement opportunities.
Partner with the Microsoft 365 team to support the administration and
maintenance of SharePoint, Active Directory, Exchange, Microsoft Teams,
and related services, with the team providing technical guidance and
escalation support as needed.
Serve as an advanced escalation point for complex Service Desk issues at
approximately Tier 2.5 support.
Collaborate with the Endpoint team to support Windows, macOS, Android,
and iOS devices, while relying on the team for platform expertise, advanced
troubleshooting, and support with upgrades and device management.
Provide recommendations and user feedback related to device standards,
upgrades, and technology improvements.
Coordinate with internal IT teams and vendors to ensure executive issues
receive appropriate priority and follow-through.
Required Qualifications
Strong interpersonal skills, with demonstrated empathy, patience,
professionalism, and discretion.
Ability to remain calm and resourceful while resolving high-priority issues
under pressure.
Advanced web research skills and the ability to quickly identify reliable
technical solutions.
Exceptional verbal and written communication skills.
Strong knowledge of Windows 10 and 11, macOS, iOS, and Android.
Solid understanding of PC, Mac, and mobile device hardware.
Working knowledge of Microsoft 365 applications and services.
Familiarity with remote support and management tools such as
BeyondTrust Remote Support, formerly Bomgar, and Client vPro.
Demonstrated critical-thinking, troubleshooting, and problem-solving
skills.
Ability to manage multiple priorities while maintaining a high standard of
service.
Preferred Qualifications
Microsoft 365 administration experience.
Previous experience in a help desk, technical support, hospitality,
restaurant, or retail environment.
Experience creating reports and dashboards in ServiceNow.

Apply