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Hospitality Inn Jobs in Washington (NOW HIRING)

Davidson Hospitality Group

Sales Coordinator

Arlington, VA

$21.50 - $29.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Hilton Garden Inn Arlington Courthouse Plaza is a reputable hotel located in Arlington, Virginia, offering a range of exciting job opportunities for aspiring hospitality professionals. As a job ...

Donohoe Hospitality

Sales Manager

Washington, DC

$65K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Working at Holiday Inn Washington DC National Mall offers a unique and rewarding experience for ... Hotel sales or hospitality industry experience preferred. * Bachelor's degree in Hospitality ...

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Hospitality Inn information

What is a Hospitality Inn?

A Hospitality Inn is a type of lodging establishment that provides accommodations, amenities, and services to travelers and guests. These establishments often offer comfortable rooms, dining options, and additional facilities like meeting rooms, fitness centers, or swimming pools. The goal of a Hospitality Inn is to create a welcoming environment and ensure guests have a pleasant and convenient stay. They are typically found in cities, near airports, or along travel routes, serving both business and leisure travelers.

What are some common challenges faced by staff working at a Hospitality Inn, and how can they be addressed?

Staff at a Hospitality Inn often encounter challenges such as managing high guest expectations, handling unexpected booking changes, and maintaining smooth communication across departments. To address these, it's important to stay organized, develop strong problem-solving skills, and foster a collaborative team environment. Regular training sessions, effective use of management software, and open lines of communication with both guests and colleagues help ensure a positive experience for everyone involved.

What are the key skills and qualifications needed to thrive as a Hospitality Inn Manager, and why are they important?

To thrive as a Hospitality Inn Manager, you need expertise in hotel operations, customer service, and staff management, typically supported by a degree in hospitality management or related experience. Familiarity with property management systems (PMS), booking platforms, and financial software is crucial for daily operations. Outstanding interpersonal skills, problem-solving abilities, and leadership make someone excel in this role. These skills ensure efficient operations, guest satisfaction, and a positive work environment, which are critical for the success of any hospitality establishment.

What is the difference between Hospitality Inn vs Hotel Front Desk Agent?

AspectHospitality InnHotel Front Desk Agent
Primary RoleManage guest check-ins/outs, reservations, and guest services at a hospitality innAssist guests with check-in/out, reservations, and inquiries at a hotel
Work EnvironmentSmall to mid-sized inns, limited amenitiesLarge hotels, extensive guest services
CredentialsHigh school diploma often required; hospitality certifications optionalHigh school diploma; hospitality or customer service certifications beneficial
Industry UsageUsed in smaller lodging establishmentsCommon in hotel chains and larger properties

Both roles involve guest service and reservations, but Hospitality Inn typically refers to smaller lodging establishments, while Hotel Front Desk Agents work in larger hotels. The responsibilities and credentials are similar, with the main difference being the size and scope of the property.

What are popular job titles related to Hospitality Inn jobs in Washington?

For Hospitality Inn jobs in Washington, the most frequently searched job titles are:

What job categories do people searching Hospitality Inn jobs in Washington look for?

The top searched job categories for Hospitality Inn jobs in Washington are:

Hospitality Inn jobs near you

Front Desk Agent - Full Time - Hampton Inn Dulles South - starting at $18/hr

B.F. Saul Company Hospitality Group

Chantilly, VA • On-site

$1 - $18/hr

Full-time

Posted 2 days ago

New

Job description

B. F. Saul Company Hospitality Group is a subsidiary of the largest private real estate company in the Washington, D.C. area, and has been in operation for over 130 years. The Hospitality Group operates a portfolio of more than 20 business class hotels with top brands from Intercontinental Hotel Groups, Marriott International, Hilton, and Best Western Hotels: along with The Watermark Hotel, The Hay-Adams Hotel, and Perch Putt. These properties are operated by a team of more than 1,000 enthusiastic hospitality professionals! 

This position is responsible for anticipating guest needs, exceeding expectations and implementing creative solutions to provide exceptional service. This position is responsible for processing check-ins/outs, and assisting guests with reservations and requests in a friendly, professional and timely manner, while following Hampton Inn high standards of quality to ensure guest satisfaction.
 
This is an on-site and full-time position requiring flexible availability for scheduling, including some weekends and holidays.
Responsibilities:
  • Guest Service:  Anticipates and responds to guests in a friendly and positive manner. Responsible for providing the highest level of service. Process check-ins and check-outs, verify billing, create reservations, and process special requests. Assists guests by having knowledge of hotel property, local attractions, and hours of operation of hotel outlets and services. Works as a team player in meeting guests needs, and actively contributes to the efforts of other departments when necessary. Understands and follows Hampton Inn guest service recovery program. 
  • Financial Results and Cost Control:  Follows proper selling techniques and ensures strategies are utilized to maximize room revenues. Monitors room availability, follows restrictions, and all booking policies and procedures.  Drives sales and maximizes revenue by up-selling rooms and amenities.  Hampton Inn procedures when handling cash and processing financial transactions.  Responsible for proper use of all equipment and adheres to cost controls to reduce expenses and waste. 
  • Self/Workload Management:  Produces required volume of work by planning, organizing and prioritizing work duties.  Adheres to Hampton Inn general work rules and department procedures. Attends all required department and hotel meetings.
  • Safety/Risk Management:  Maintains a clean and safe work area in compliance with Hampton Inn, brand, local, state and federal regulations. Follows all Hampton Inn procedures for guest/team member incidents. Knowledgeable of hotel emergency procedures.
Required Skills and Experience:
  • High school diploma or GED required.
  • 1+ years prior guest service experience required preferably in a hospitality setting. Excellent verbal communication skills needed. Attention to detail, customer focused and the ability to perform job duties in a fast paced environment.
  • Ability to lift, push and pull up to 75 pounds on an occasional basis.
 
EEO AA M/F/Vet/Disabled
Benefits:
  • Well-Being Benefits
  • Sick Policy
  • Weekly Pay
 
  • Long Term Planning:
  • 401(k) Retirement Program
  • Paid Life Insurance
 
 
  • Team Member Programs:
  • Employee of the Month/Year
  • Annual Performance Appraisals and Wage Increase Opportunities
  • Annual Team Member Banquets
  • Annual Team Member Engagement Survey
  • Discounted Room Rates for Team Members, Family and Friends
  • Complimentary Room Stays
Minimum and maximum wage or salary for the position

The actual base pay offered is determined by several variables, including, as appropriate, the applicant's qualifications for the position, years of relevant experience, distinctive skills, level of education attained, certifications or other professional licenses held.  Base pay is one component of B. F. Saul Company & Affiliates total compensation package, which also includes access to or eligibility for healthcare benefits, a 401(k) plan, short-term and long-term disability coverage, basic life insurance, bonus plans and more. 

B. F. Saul Company Hospitality Group is proud to be an equal opportunity workplace dedicated to pursuing and hiring diverse professionals.

Equal Opportunity Employer/Veterans/Disabled