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Hospitality Associate Jobs in Philadelphia, PA (NOW HIRING)

Hospitality Specialist

Maple Shade, NJ · On-site

$15 - $20.50/hr

We are a premier fondue restaurant located in Maple Shade At the Melting Pot, fondue truly becomes a memorable dining experience where guests can dip into something different - and discover all the ...

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Hospitality Associate information

See Philadelphia, PA salary details

$10

$18

$35

How much do hospitality associate jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for hospitality associate in Philadelphia, PA is $19.00, according to ZipRecruiter salary data. Most workers in this role earn between $14.57 and $19.90 per hour, depending on experience, location, and employer.

What is a hospitality associate?

A hospitality associate works to ensure the best services are offered for patrons, which includes guests, patients, or customers depending on the work setting. You often find jobs in a hotel or hospital and are the first point of contact for patrons and patients. Duties include supporting and understanding individuals’ needs, communicating with patients or guests, and sometimes answering phones or recording information in a computer database. Qualifications begin with a high school diploma, but you need on-the-job training or relevant experience for this career. Interpersonal and communication skills are also vital.

What does a hospitality associate do?

A Hospitality Associate is responsible for providing excellent customer service in hotels, restaurants, or other hospitality settings. Their duties often include greeting guests, assisting with check-in and check-out, answering questions, handling reservations, and addressing any guest concerns to ensure a pleasant experience. They may also assist with administrative tasks, coordinate with housekeeping or maintenance staff, and help organize events or activities. Strong communication and problem-solving skills are essential in this role. Overall, Hospitality Associates play a key part in creating a welcoming and enjoyable environment for guests.

What are the key skills and qualifications needed to thrive as a hospitality associate, and why are they important?

To thrive as a Hospitality Associate, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with reservation software, POS systems, and basic office equipment is often required. Excellent communication, teamwork, and a positive attitude help you stand out in this guest-facing role. These skills ensure seamless guest experiences, efficient operations, and high levels of customer satisfaction in hospitality environments.

What are some common challenges faced by hospitality associates and how can they be managed effectively?

Hospitality Associates often encounter challenges such as handling high guest volumes during peak times, managing diverse guest expectations, and resolving unexpected issues quickly. To manage these effectively, strong communication and problem-solving skills are essential, along with the ability to stay calm under pressure. Many employers provide ongoing training and encourage teamwork, so associates are supported by both their colleagues and supervisors to deliver excellent service even in demanding situations.

What is the difference between Hospitality Associate vs Front Desk Agent?

AspectHospitality AssociateFront Desk Agent
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma; customer service skills
Work EnvironmentHotels, resorts, event venuesHotels, motels, hospitality establishments
Employer & Industry UsageCommonly employed in hospitality and service industriesPrimarily in hotels and lodging services
Job ResponsibilitiesAssisting guests, handling inquiries, supporting operationsChecking in/out guests, managing reservations, providing information

While both roles involve customer service in hospitality settings, a Hospitality Associate has broader responsibilities across various functions, whereas a Front Desk Agent primarily focuses on guest check-in, check-out, and reservations at hotels. The roles often overlap but differ in scope and specific duties.

What are 5 careers in the hospitality industry?

Five common careers in the hospitality industry include hotel manager, front desk agent, food and beverage manager, event planner, and housekeeper. These roles often require strong customer service skills, communication abilities, and knowledge of industry tools like reservation systems. The industry offers diverse opportunities across hotels, restaurants, event venues, and travel services.
More about Hospitality Associate jobs

What are the most commonly searched types of Hospitality jobs in Philadelphia, PA?

The most popular types of Hospitality jobs in Philadelphia, PA are:

What are popular job titles related to Hospitality Associate jobs in Philadelphia, PA?

For Hospitality Associate jobs in Philadelphia, PA, the most frequently searched job titles are:

What job categories do people searching Hospitality Associate jobs in Philadelphia, PA look for?

The top searched job categories for Hospitality Associate jobs in Philadelphia, PA are:

What cities near Philadelphia, PA are hiring for Hospitality Associate jobs?

Cities near Philadelphia, PA with the most Hospitality Associate job openings:

Infographic showing various Hospitality Associate job openings in Philadelphia, PA as of August 2026, with employment types broken down into 36% Full Time, and 64% Part Time. Highlights an 100% In-person job distribution, with an average salary of $39,512 per year, or $19 per hour.

FN Hospitality Associate

Cooper University Hospital

Camden, NJ • On-site

$16.50 - $25/hr

Part-time

Medical, Dental, Vision, Life, Retirement

Re-posted 25 days ago


Cooper University Health Care rating

7.5

Company rating: 7.5 out of 10

Based on 133 frontline employees who took The Breakroom Quiz

231st of 898 rated healthcare providers


Job description

At Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies and research protocols. We have a commitment to our employees to provide competitive rates and compensation programs. Cooper offers full and part-time employees a comprehensive benefits program, including health, dental, vision, life, disability, and retirement. We also provide attractive working conditions and opportunities for career growth through professional development.

Discover why Cooper University Health Care is the employer of choice in South Jersey.


This position can work tray line, host/hostess, cafeteria, deli, cashier, salad bar, pizza, etc. Can act as runner and be responsible for restocking and cleanliness.Responsible for ensuring all stations are ready for operations, including accuracy, speed and having a sense of urgency. This includes setting up next shift for success. Daily cleaning of respective areas and a clean as you go policy to be enforced. Hosts/hostesses are responsible for requesting two patient identifiers (date of birth and full name of patient) and assisting This position can work tray line, host/hostess, cafeteria, deli, cashier, salad bar, pizza, etc. Can act as runner and be responsible for restocking and cleanliness.
Responsible for ensuring all stations are ready for operations, including accuracy, speed and having a sense of urgency. This includes setting up next shift for success. Daily cleaning of respective areas and a clean as you go policy to be enforced. Hosts/hostesses are responsible for requesting two patient identifiers (date of birth and full name of patient) and assisting patient with opening items if required. Hosts/hostesses must ensure condiment boxes are restocked, patient delivery carts are sanitized, etc.
COMPLETE ANY OTHER DUTIES/CLEANING AS ASSIGNED
Daily cleaning to include: starter stations, , air- curtain refrigerators, host/hostess carts, ice cream freezers, beverage center and any other areas as deemed necessary in patient services. In the retail areas all set-up and breakdown of stations must be cleaned and sanitized between shifts and fully restocked. Everything must be dated and labeled and temps recorded daily – twice per day.
All staff members may be asked to perform other tasks and/or temporarily re-assigned to other work areas, as business needs require. Break times are subject to change contingent upon business needs.


High School diploma or equivalent required.


USD $16.50
USD $25.00

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