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Hospitality Associate Jobs in Marblehead, MA (NOW HIRING)

STANDARD TEXTILE

Sales Consultant, Hospitality

Boston, MA · On-site

$80 - $100/hr

Guided by our values, we focus on solutions that serve our customers, support our associates, and ... Standard Textile is a trusted partner in hospitality, with decades of success built on a clear ...

tryhungry.com

Operations Manager

Boston, MA · On-site

$80 - $100/hr

... Hospitality Associates -- with full people-management responsibility for hiring, coaching, and performance. The Operations Manager owns hub readiness personally, along with the market ...

New

HUNGRY Marketplace

Operations Manager

Boston, MA · On-site

... and Hospitality Associates - with full people-management responsibility for hiring, coaching, and performance. The Operations Manager owns hub readiness personally, along with the market ...

Hungry-Marketplace-4

Operations Manager

Boston, MA · On-site

$80 - $100/hr

... Hospitality Associates -- with full people-management responsibility for hiring, coaching, and performance. The Operations Manager owns hub readiness personally, along with the market ...

HUNGRY Marketplace

Operations Manager

Boston, MA · On-site

... Hospitality Associates -- with full people-management responsibility for hiring, coaching, and performance. The Operations Manager owns hub readiness personally, along with the market ...

Concord Hospitality

Housekeeper Room Care

Woburn, MA · On-site

$15 - $19.25/hr

Concord Hospitality has a great work culture, and our associates are our greatest assets. Full-time associates receive competitive pay and great benefits. ¿Estás listo para comenzar un camino con ...

Au Bon Pain

Associate Manager

Boston, MA · On-site

The Associate Manager contributes to Au Bon Pain's success by ensuring we consistently meet our high standards of hospitality and "Guest First" service. The Associate Manager assists the General ...

Au Bon Pain

Associate Manager

Boston, MA · On-site

The Associate Manager contributes to Au Bon Pain's success by ensuring we consistently meet our high standards of hospitality and "Guest First" service. The Associate Manager assists the General ...

Concord Hospitality

Relief Night Audit

Woburn, MA · On-site

$16.50 - $22/hr

Utilize your hospitality talents with a Company that cares about you and your development. We do many fun things on property to stay engaged with our associates and show you we care about you. You ...

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All JobsHospitality Associate JobsHospitality Associate Jobs in Marblehead, MA

Hospitality Associate information

See Marblehead, MA salary details

$11

$21

$39

How much do hospitality associate jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for hospitality associate in Marblehead, MA is $21.05, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $22.02 per hour, depending on experience, location, and employer.

What is a hospitality associate?

A hospitality associate works to ensure the best services are offered for patrons, which includes guests, patients, or customers depending on the work setting. You often find jobs in a hotel or hospital and are the first point of contact for patrons and patients. Duties include supporting and understanding individuals’ needs, communicating with patients or guests, and sometimes answering phones or recording information in a computer database. Qualifications begin with a high school diploma, but you need on-the-job training or relevant experience for this career. Interpersonal and communication skills are also vital.

What does a hospitality associate do?

A Hospitality Associate is responsible for providing excellent customer service in hotels, restaurants, or other hospitality settings. Their duties often include greeting guests, assisting with check-in and check-out, answering questions, handling reservations, and addressing any guest concerns to ensure a pleasant experience. They may also assist with administrative tasks, coordinate with housekeeping or maintenance staff, and help organize events or activities. Strong communication and problem-solving skills are essential in this role. Overall, Hospitality Associates play a key part in creating a welcoming and enjoyable environment for guests.

What are the key skills and qualifications needed to thrive as a hospitality associate, and why are they important?

To thrive as a Hospitality Associate, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with reservation software, POS systems, and basic office equipment is often required. Excellent communication, teamwork, and a positive attitude help you stand out in this guest-facing role. These skills ensure seamless guest experiences, efficient operations, and high levels of customer satisfaction in hospitality environments.

What are some common challenges faced by hospitality associates and how can they be managed effectively?

Hospitality Associates often encounter challenges such as handling high guest volumes during peak times, managing diverse guest expectations, and resolving unexpected issues quickly. To manage these effectively, strong communication and problem-solving skills are essential, along with the ability to stay calm under pressure. Many employers provide ongoing training and encourage teamwork, so associates are supported by both their colleagues and supervisors to deliver excellent service even in demanding situations.

What is the difference between Hospitality Associate vs Front Desk Agent?

AspectHospitality AssociateFront Desk Agent
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma; customer service skills
Work EnvironmentHotels, resorts, event venuesHotels, motels, hospitality establishments
Employer & Industry UsageCommonly employed in hospitality and service industriesPrimarily in hotels and lodging services
Job ResponsibilitiesAssisting guests, handling inquiries, supporting operationsChecking in/out guests, managing reservations, providing information

While both roles involve customer service in hospitality settings, a Hospitality Associate has broader responsibilities across various functions, whereas a Front Desk Agent primarily focuses on guest check-in, check-out, and reservations at hotels. The roles often overlap but differ in scope and specific duties.

What are 5 careers in the hospitality industry?

Five common careers in the hospitality industry include hotel manager, front desk agent, food and beverage manager, event planner, and housekeeper. These roles often require strong customer service skills, communication abilities, and knowledge of industry tools like reservation systems. The industry offers diverse opportunities across hotels, restaurants, event venues, and travel services.
More about Hospitality Associate jobs

What are the most commonly searched types of Hospitality jobs in Marblehead, MA?

The most popular types of Hospitality jobs in Marblehead, MA are:

What are popular job titles related to Hospitality Associate jobs in Marblehead, MA?

For Hospitality Associate jobs in Marblehead, MA, the most frequently searched job titles are:

What cities near Marblehead, MA are hiring for Hospitality Associate jobs?

Cities near Marblehead, MA with the most Hospitality Associate job openings:

Hospitality Associate jobs near you
Infographic showing various Hospitality Associate job openings in Marblehead, MA as of August 2026, with employment types broken down into 54% Full Time, and 46% Part Time. Highlights an 100% In-person job distribution, with an average salary of $43,775 per year, or $21 per hour.

Hospitality/Conference Room Office Associate

IST Management Services

Boston, MA • On-site

$19 - $20/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 10 days ago

IST Management rating

5.3

Company rating: 5.3 out of 10

Based on 15 frontline employees who took The Breakroom Quiz

219th of 260 rated facilities management

Job description

Overview

IST Management is seeking our next Hospitality/Conference Room Office Associate to join the Boston team!

The Hospitality/Conference Room Office Associate will be responsible for providing Corporate Hospitality and Conference Room Managment, in addition to other support services on-site daily. Ideal candidates will have prior experience in hospitality or customer service, are willing to train, possess a level of professionalism, and are ready to grow in their office services career!

About Us:

IST Management is a business process outsourcing company. We have over 1,900 employees and have been in business for over 28 years with operations in over 38 cities across the U.S. We provide a range of services geared toward litigation and corporate office support including e-Discovery services such as processing, hosting, court reporting, collections/forensics, managed review, and managed services. IST Management is a Relativity Certified Provider. We also provide a full range of facilities management and office services.

We've been recognized as one of the fastest-growing companies in the U.S. as a winner of the Nation's Best & Brightest Companies to Work For, as well as the HR Professional Excellence Award from the Society for Human Resource Management. We are proud to belong to the Military Spouse Employment Partnership through our nation's Department of Defense.  IST Management has also been included in the INC 5000 list!

Check out istmanagement.com for more info on us! 

Benefits Include: Medical, Dental, Vision, STD, LTD, Life, 401k, Paid Time Off and Bonus Incentives 

Hourly Compensation: $19.00 to $20.00 USD

Schedule: Monday-Friday 10am-7pm

Responsibilities

Job Responsibilities:

  • Conference Room Management - Set-ups and breakdowns for meetings, assist with food and beverage set up and clean up, arrange tables as needed, assist with catering orders when needed, ensure conference room cleanliness
  • Hospitality Services - Ensure site common areas including kitchen are well-stocked, maintained and presentable; includes taking inventory and ordering additional office and kitchen supplies, cleaning kitchen and common areas, making coffee, etc.
  • Maintain the highest levels of customer care while demonstrating a friendly and cooperative attitude
  • Will be trained in Office Services roles, as well - Mail, Shipping/Receiving, Print Production
  • Ordering supplies
  • Consistently adhere to business procedure guidelines
  • Take direction from supervisor or site manager
  • Adhere to all safety procedures
  • Perform other tasks as assigned
Qualifications

Qualifications:

  • High school diploma or equivalent (GED) 
  • Customer Service/ Hospitality/ Retail background preferred
  • Professional appearance and demeanor
  • Keyboarding and Windows environment PC skills
  • Excellent communication skills both verbal and written
  • Ability to effectively work individually or in a team environment
  • Competency in performing multiple functional tasks
  • Ability to meet employer's attendance policy
  • A valid drivers license and/or access to reliable transportation to and from work
  • Lifting up to 55 pounds

IST Management provides reasonable accommodations to individuals with a disability in accordance with applicable law in both the application and employment stages. If you require any accommodation in completing your application for employment, please let us know by informing our Talent Acquisition team at tamteam@istmanagement.com.

Please respect individuals reaching out for accommodations by utilizing the contact information only for this purpose. You will receive correspondence directly from your local IST Management hiring team regarding your application submission and status after submission.

IST is an Equal Opportunity Employer (EOE). We are committed to providing equal employment opportunities to all qualified applicants, regardless of disability or veteran status.

Employment Type: FULL_TIME

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