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Hospitality Associate Jobs in Goodyear, AZ (NOW HIRING)

Opensity Solutions

Lead Hospitality Associate

Phoenix, AZ · On-site

$37K - $45K/yr

The Lead Hospitality Associate is responsible for overseeing daily hospitality operations and ensuring the delivery of exceptional guest experiences across all service touchpoints. This role ...

New

Opensity Solutions

Lead Hospitality Associate

Phoenix, AZ · On-site

$37K - $45K/yr

The Lead Hospitality Associate is responsible for overseeing daily hospitality operations and ensuring the delivery of exceptional guest experiences across all service touchpoints. This role ...

K2services

Lead Hospitality Associate

Phoenix, AZ

$37K - $45K/yr

The Lead Hospitality Associateis responsible foroverseeing daily hospitality operations and ensuring the delivery of exceptional guest experiences across all service touchpoints. This role supervises ...

Concord Hospitality

Housekeeper

Chandler, AZ · On-site

$13.50 - $17.25/hr

Concord Hospitality has a great work culture, and our associates are our greatest assets. Full-time associates receive competitive pay and great benefits. ¿Estás listo para comenzar un camino con ...

Concord Hospitality

Front Desk Clerk

Chandler, AZ · On-site

$13.50 - $16.75/hr

At Concord Hospitality, we invest in our associates through training and development at all levels. Our "Associate First" culture supports growth, balance, and diversity. We are built on five ...

Concord Hospitality

Front Desk Clerk

Chandler, AZ · On-site

$13.75 - $17/hr

At Concord Hospitality, we invest in our associates through training and development at all levels. Our "Associate First" culture supports growth, balance, and diversity. We are built on five ...

Concord Hospitality

Housekeeper Room Care

Chandler, AZ · On-site

$13.50 - $17.50/hr

Concord Hospitality has a great work culture, and our associates are our greatest assets. We invest in our associates through training and development at all levels. Our "Associate First" culture ...

Concord Hospitality

Houseperson

Chandler, AZ · On-site

$14.25 - $17.50/hr

Concord Hospitality invests in its associates by providing training and development at all levels, from interns to executive leaders. Our "Associate First" culture supports and inspires personal ...

Concord Hospitality

Housekeeper Room Care

Chandler, AZ · On-site

$13.75 - $17.75/hr

Concord Hospitality has a great work culture, and our associates are our greatest assets. We invest in our associates through training and development at all levels. Our "Associate First" culture ...

Concord Hospitality

Houseperson

Chandler, AZ · On-site

$14 - $17.25/hr

Concord Hospitality invests in its associates by providing training and development at all levels, from interns to executive leaders. Our "Associate First" culture supports and inspires personal ...

Gecko Hospitality

Shift Manager

Phoenix, AZ

$50K/yr

Our associates are our greatest priority, and we are dedicated to empowering them to thrive in ... The value that Gecko Hospitality provides to its Clientele is evident in the advanced networking ...

Clarendale

Housekeeping Associate

Phoenix, AZ · On-site

$16/hr

Clarendale Arcadia is recruiting for a hospitality focused Housekeeping Associate to join our team! This position is responsible for performing housekeeping and laundry functions throughout the ...

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Hospitality Associate information

See Goodyear, AZ salary details

$10

$18

$34

How much do hospitality associate jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for hospitality associate in Goodyear, AZ is $18.39, according to ZipRecruiter salary data. Most workers in this role earn between $14.09 and $19.28 per hour, depending on experience, location, and employer.

What is a hospitality associate?

A hospitality associate works to ensure the best services are offered for patrons, which includes guests, patients, or customers depending on the work setting. You often find jobs in a hotel or hospital and are the first point of contact for patrons and patients. Duties include supporting and understanding individuals’ needs, communicating with patients or guests, and sometimes answering phones or recording information in a computer database. Qualifications begin with a high school diploma, but you need on-the-job training or relevant experience for this career. Interpersonal and communication skills are also vital.

What does a hospitality associate do?

A Hospitality Associate is responsible for providing excellent customer service in hotels, restaurants, or other hospitality settings. Their duties often include greeting guests, assisting with check-in and check-out, answering questions, handling reservations, and addressing any guest concerns to ensure a pleasant experience. They may also assist with administrative tasks, coordinate with housekeeping or maintenance staff, and help organize events or activities. Strong communication and problem-solving skills are essential in this role. Overall, Hospitality Associates play a key part in creating a welcoming and enjoyable environment for guests.

What are the key skills and qualifications needed to thrive as a hospitality associate, and why are they important?

To thrive as a Hospitality Associate, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with reservation software, POS systems, and basic office equipment is often required. Excellent communication, teamwork, and a positive attitude help you stand out in this guest-facing role. These skills ensure seamless guest experiences, efficient operations, and high levels of customer satisfaction in hospitality environments.

What are some common challenges faced by hospitality associates and how can they be managed effectively?

Hospitality Associates often encounter challenges such as handling high guest volumes during peak times, managing diverse guest expectations, and resolving unexpected issues quickly. To manage these effectively, strong communication and problem-solving skills are essential, along with the ability to stay calm under pressure. Many employers provide ongoing training and encourage teamwork, so associates are supported by both their colleagues and supervisors to deliver excellent service even in demanding situations.

What is the difference between Hospitality Associate vs Front Desk Agent?

AspectHospitality AssociateFront Desk Agent
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma; customer service skills
Work EnvironmentHotels, resorts, event venuesHotels, motels, hospitality establishments
Employer & Industry UsageCommonly employed in hospitality and service industriesPrimarily in hotels and lodging services
Job ResponsibilitiesAssisting guests, handling inquiries, supporting operationsChecking in/out guests, managing reservations, providing information

While both roles involve customer service in hospitality settings, a Hospitality Associate has broader responsibilities across various functions, whereas a Front Desk Agent primarily focuses on guest check-in, check-out, and reservations at hotels. The roles often overlap but differ in scope and specific duties.

What are 5 careers in the hospitality industry?

Five common careers in the hospitality industry include hotel manager, front desk agent, food and beverage manager, event planner, and housekeeper. These roles often require strong customer service skills, communication abilities, and knowledge of industry tools like reservation systems. The industry offers diverse opportunities across hotels, restaurants, event venues, and travel services.
More about Hospitality Associate jobs

What are the most commonly searched types of Hospitality jobs in Goodyear, AZ?

The most popular types of Hospitality jobs in Goodyear, AZ are:

What are popular job titles related to Hospitality Associate jobs in Goodyear, AZ?

For Hospitality Associate jobs in Goodyear, AZ, the most frequently searched job titles are:

What job categories do people searching Hospitality Associate jobs in Goodyear, AZ look for?

The top searched job categories for Hospitality Associate jobs in Goodyear, AZ are:

What cities near Goodyear, AZ are hiring for Hospitality Associate jobs?

Cities near Goodyear, AZ with the most Hospitality Associate job openings:

Hospitality Associate jobs near you
Infographic showing various Hospitality Associate job openings in Goodyear, AZ as of August 2026, with employment types broken down into 55% Full Time, and 45% Part Time. Highlights an 100% In-person job distribution, with an average salary of $38,258 per year, or $18.4 per hour.

Lead Hospitality Associate

Phoenix, AZ • On-site

Opensity Solutions
See more jobs at Opensity Solutionsexternal

$37K - $45K/yr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 2 days ago

New

Job description

About Us:
Opensity Solutions is the largest tech-enabled managed services organization serving leading law firms, financial institutions and professional services firms. At Opensity, we provide integrated operational platforms, automation and advisory services that enable clients to modernize operating models, reduce cost and accelerate growth. Our capabilities include IT and technology solutions, document processing and administrative support, marketing and communications, billing and AP/AR services, records and information governance, workflow automation, consulting and hospitality and facilities services.
Our Mission:
Our mission is to provide modernized technology platforms, elevated technology support, and valuable insights, empowering our clients to excel in what they do best.
The Lead Hospitality Associate is responsible for overseeing daily hospitality operations and ensuring the delivery of exceptional guest experiences across all service touchpoints. This role supervises hospitality staff, coordinates with cross-functional departments, and ensures operational excellence in guest services. The position is non-exempt and reports to the Client Relations Manager or Client Relations Director.
ROLES & RESPONSIBILITIES:
  • Deliver a welcoming and personalized guest experience to ensure high levels of customer satisfaction
  • Anticipate guest needs and provide tailored recommendations and service enhancements
  • Resolve guest inquiries, complaints, and service issues in a timely and professional manner
  • Supervise and support hospitality staff including front desk, concierge, and guest service teams
  • Conduct team meetings, training sessions, and performance coaching activities
  • Oversee daily front desk operations including check-in, check-out, and reservation management
  • Coordinate with housekeeping, maintenance, and other departments to ensure seamless operations
  • Monitor guest feedback and implement service improvements based on insights and trends
  • Support guest retention strategies including loyalty programs and personalized engagement
  • Analyze key performance indicators (KPIs) to drive service excellence and operational improvements

KNOWLEDGE, SKILLS & ATTRIBUTES:
  • Strong customer service and hospitality management skills
  • Ability to lead, motivate, and develop frontline service teams
  • Excellent verbal and written communication skills
  • Strong problem-solving and conflict resolution abilities
  • High attention to detail and service consistency
  • Ability to multitask in fast-paced, high-pressure environments
  • Strong interpersonal skills with a client-first mindset
  • Proficiency in hospitality or service management systems
  • Ability to interpret performance metrics and guest feedback data
QUALIFICATIONS:
Education:
High school diploma or equivalent required; college degree preferred or equivalent experience
Experience:
2-3 years of experience in hospitality, guest services, or customer-facing operations, including experience in a supervisory or lead capacity preferred
Technical Skills:
Microsoft Office Suite (Word, Excel, Outlook), reservation systems, guest service platforms, basic reporting tools
Physical Requirements:
  • Ability to lift or move 40 lbs. or greater
  • Ability to grasp, lift or carry packages on a standard wheeled cart with a load capacity of 75 lbs.
  • Ability to walk, bend, kneel, stand or sit for an extended period of time

The Compensation range for this role is up to 28.00 USD per hour and may be eligible for an annual bonus. Actual compensation within that range will be dependent upon the individual's location, skills, experience and qualifications.
All eligible employees receive access to a comprehensive benefits package, including:
Medical insurance
Dental insurance
Vision insurance
401(k) retirement plan
Paid Time Off (PTO)
Opensity is committed to fostering an inclusive, equitable, and accessible workplace. We believe diverse perspectives strengthen our teams and the work we do for our clients.
Opensity provides equal employment opportunities to all applicants and employees and does not discriminate on the basis of race, colour, religion or creed, sex, sexual orientation, gender identity or expression, age, national or ethnic origin, ancestry, citizenship, disability, family status, marital status, source of income, record of offences, or any other characteristic protected under applicable federal or provincial human rights legislation.
We are committed to fair and barrier free recruitment, selection, and employment practices, and to providing reasonable accommodation throughout the hiring process and employment lifecycle, in accordance with applicable human rights legislation.
Candidates who require accommodation during any stage of the recruitment process are encouraged to advise our Talent team so appropriate support can be provided.

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