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Hospitality Associate Jobs in Easley, SC (NOW HIRING)

Strand Hospitality Services

Room Attendant

Sapphire, NC · On-site

$13.75 - $17.25/hr

We offer competitive pay and benefits for our valued employees! Full time Strand Hospitality associates have the option to enroll in Aetna medical, dental, and vision plans. You also receive paid ...

Mission Hospital

Housekeeper

Brevard, NC · On-site

Housekeeper Job Summary and Qualifications The Environmental Services I Hospitality Associate is responsible for cleaning areas of the facility in accordance with expectations of the center ...

Hilton Worldwide Holdings

Front Desk Associate

Greenville, SC · On-site

$12.25 - $15.75/hr

Partnering with the strongest brands in hospitality, OTO owns and operates a portfolio of upscale ... Front Desk Associate Department: Property Hourly Position Reports to: General Manager Revised 5/8 ...

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How much do hospitality associate jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for hospitality associate in Easley, SC is $17.66, according to ZipRecruiter salary data. Most workers in this role earn between $13.56 and $18.51 per hour, depending on experience, location, and employer.

What is a hospitality associate?

A hospitality associate works to ensure the best services are offered for patrons, which includes guests, patients, or customers depending on the work setting. You often find jobs in a hotel or hospital and are the first point of contact for patrons and patients. Duties include supporting and understanding individuals’ needs, communicating with patients or guests, and sometimes answering phones or recording information in a computer database. Qualifications begin with a high school diploma, but you need on-the-job training or relevant experience for this career. Interpersonal and communication skills are also vital.

What does a hospitality associate do?

A Hospitality Associate is responsible for providing excellent customer service in hotels, restaurants, or other hospitality settings. Their duties often include greeting guests, assisting with check-in and check-out, answering questions, handling reservations, and addressing any guest concerns to ensure a pleasant experience. They may also assist with administrative tasks, coordinate with housekeeping or maintenance staff, and help organize events or activities. Strong communication and problem-solving skills are essential in this role. Overall, Hospitality Associates play a key part in creating a welcoming and enjoyable environment for guests.

What are the key skills and qualifications needed to thrive as a hospitality associate, and why are they important?

To thrive as a Hospitality Associate, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with reservation software, POS systems, and basic office equipment is often required. Excellent communication, teamwork, and a positive attitude help you stand out in this guest-facing role. These skills ensure seamless guest experiences, efficient operations, and high levels of customer satisfaction in hospitality environments.

What are some common challenges faced by hospitality associates and how can they be managed effectively?

Hospitality Associates often encounter challenges such as handling high guest volumes during peak times, managing diverse guest expectations, and resolving unexpected issues quickly. To manage these effectively, strong communication and problem-solving skills are essential, along with the ability to stay calm under pressure. Many employers provide ongoing training and encourage teamwork, so associates are supported by both their colleagues and supervisors to deliver excellent service even in demanding situations.

What is the difference between Hospitality Associate vs Front Desk Agent?

AspectHospitality AssociateFront Desk Agent
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma; customer service skills
Work EnvironmentHotels, resorts, event venuesHotels, motels, hospitality establishments
Employer & Industry UsageCommonly employed in hospitality and service industriesPrimarily in hotels and lodging services
Job ResponsibilitiesAssisting guests, handling inquiries, supporting operationsChecking in/out guests, managing reservations, providing information

While both roles involve customer service in hospitality settings, a Hospitality Associate has broader responsibilities across various functions, whereas a Front Desk Agent primarily focuses on guest check-in, check-out, and reservations at hotels. The roles often overlap but differ in scope and specific duties.

What are 5 careers in the hospitality industry?

Five common careers in the hospitality industry include hotel manager, front desk agent, food and beverage manager, event planner, and housekeeper. These roles often require strong customer service skills, communication abilities, and knowledge of industry tools like reservation systems. The industry offers diverse opportunities across hotels, restaurants, event venues, and travel services.
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Hospitality Associate jobs near you

Room Attendant

Strand Hospitality Services

Sapphire, NC • On-site

$13.75 - $17.25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 14 days ago

Job description

Description
Join the Hampton Inn Cashiers a Strand Hospitality managed hotel!
We offer competitive pay and benefits for our valued employees!
Full time Strand Hospitality associates have the option to enroll in Aetna medical, dental, and vision plans. You also receive paid time off, paid basic life and AD&D insurance and the option to purchase additional life for yourself, a spouse and/or children.
Everyone (including part time associates) can join a 401(k) Fidelity plan with a company match of up to 4% of the employee annual income. You also receive pay at time and a half on major holidays, as well as discounts in hotels located worldwide, theme parks, Broadway shows, and much more!
Job Summary
To maintain the cleanliness and the appearance of guest accommodations and public space. The Room Attendant will ensure he/she meets all brand or hotel standards in the rooms and public spaces.
Duties and Responsibilities
The Room Attendant's responsibilities include, but are not limited to:
  • Receive list of assigned rooms from supervisor. Prioritize rooms based on direction from supervisor or as noted on list.
  • Follow sign in/out procedures for key to access rooms.
  • Check the inventory of cleaning cart and add any necessary supplies.
  • Knock and announce self before entering room; return at a later time if rooms are occupied.
  • Upon entry, immediately notify supervisor of any damage or strong odor to room.
  • Immediately notify supervisor of suspicious activity.
  • Remove linens, towels, bedspreads, and blankets from each assigned room and provide fresh replacements. Follow appropriate protocol for checkouts versus stayovers.
  • Neatly make beds and stock towels, washcloths, and hand towels according to policies.
  • Thoroughly clean and disinfect bathroom and kitchenette or coffee-preparation areas according to hotel polices.
  • Disinfect all surfaces, to include all high-touch items; wall and lamp switches, thermostat, door handles, telephone, TV remote(s), etc.
  • Clean mirrors, glass and dust pictures and other objects in room.
  • Vacuum floors and remove trash.
  • Check complimentary coffee, snacks, and toiletry supplies in the room, restocking according to provided hotel checklist and policy.
  • Ensure room meets hotel and brand standards with a final walkaround.
  • Notify supervisor of found items and bring to lost and found if guest has checked out.
  • Notify supervisor of rollaways or cribs in rooms for pickup and storage.
  • Notify supervisor of room availability.
  • Ensure soiled linens are provided to laundry timely.
  • Notify maintenance department of needed maintenance or repairs based on hotel processes.
  • Perform other related duties as assigned.

Requirements
  • Detail-oriented and thorough.
  • Ability to remain discreet and respect the privacy of guests.
  • Ability to perform consistent work to the highest of standards.
  • Ability to interact with guests in a pleasant, friendly way.
  • Ability to read, write, speak, understand, and communicate in basic English preferred. Other languages in addition to English is a plus.
  • Sufficient education and literacy needed to identify and read product labels and to communicate with guests about job-related needs..
  • Ability to be flexible and work weekends, holidays and be scheduled any days of the week. Weekends are required.

Strand Core Values
All associates are expected to embody the values listed below with everyone they encounter and to support the company mission to Develop Prosperous, Lasting Relationships.
RESPECTFUL
ADAPTIVE
SERVICE
ACCOUNTABLE
UNIFIED
DEDICATED
Room Attendant Core Competencies
  • Cleanliness
  • Efficiency/Production
  • Timeliness
  • Guest Satisfaction
  • Friendliness/Helpfulness

Work Environment
  • Frequent standing, walking, bending forward and trunk rotation while standing or sitting
  • Frequent stair climbing, squatting, kneeling and reaching both above and below shoulder
  • Vision - must have the ability to adjust focus as well frequent use of close, peripheral and depth/distance vision
  • Hands/Fingers - frequent use of fine motor skills
  • Frequent lifting and carrying up to 25 lbs.
  • Frequent pushing and pulling carts of up to 100 lbs on wheels
  • Frequent forceful grip
  • Occasional crawling

It is the policy of Strand Hospitality Services not to discriminate against any applicant for employment, or any employee because of age, color, sex, disability, national origin, race, religion, or veteran status.
This document is not an employment contract.

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