1

Hospitality Associate Jobs in Cheney, WA (NOW HIRING)

Hospitality Associate

Spokane, WA · On-site

$15.25 - $20.75/hr

Job Title Provides excellent customer service to all members and guests, representing the Club with professionalism. Registers hotel guests, renders bills, receives cash and credit payments, handles ...

Hospitality Associate

Spokane, WA · On-site

$17.50 - $18.50/hr

Job Summary Provides excellent customer service to all members and guest, representing the Club with professionalism. Registers hotel guests, renders bills, receives cash and credits payments ...

Hospitality Specialist

Spokane, WA · On-site

$17.13 - $17.50/hr

He/she must be a positive, consistent hospitality oriented role model to other staff and guests. Responsibilities * Promote and maintain positive guest relations. * Adhere to and maintain company ...

Produce Sales Associate

Spokane, WA · On-site

$17.15 - $23.50/hr

... hospitality and professional service. Shared Expectations for all roles within our company include ... Associates are responsible for completing any and all duties assigned as required for the ...

Produce Sales Associate

Spokane, WA · On-site

$17.15 - $23.50/hr

... hospitality and professional service. Shared Expectations for all roles within our company include ... Associates are responsible for completing any and all duties assigned as required for the ...

Produce Sales Associate

Spokane, WA · On-site

$17.15 - $23.50/hr

... hospitality and professional service. Shared Expectations for all roles within our company include ... Associates are responsible for completing any and all duties assigned as required for the ...

Bakery Sales Associate

Mead, WA · On-site

$17.15 - $20.75/hr

... hospitality and professional service. Shared Expectations for all roles within our company include ... Associates are responsible for completing any and all duties assigned as required for the ...

Meat Seafood Sales Associate

Mead, WA · On-site

$17.15 - $22.75/hr

... hospitality and professional service. Shared Expectations for all roles within our company include ... Associates are responsible for completing any and all duties assigned as required for the ...

Retail Associates enjoy a fun and collaborative environment with great tips, the largest discount ... High school diploma or equivalent required * 1+ year of customer service, hospitality, or retail ...

Retail Associates enjoy a fun and collaborative environment with great tips, the largest discount ... High school diploma or equivalent required * 1+ year of customer service, hospitality, or retail ...

next page

Showing results 1-20

Hospitality Associate information

See Cheney, WA salary details

$10

$19

$37

How much do hospitality associate jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for hospitality associate in Cheney, WA is $19.78, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $20.72 per hour, depending on experience, location, and employer.

What is a hospitality associate?

A hospitality associate works to ensure the best services are offered for patrons, which includes guests, patients, or customers depending on the work setting. You often find jobs in a hotel or hospital and are the first point of contact for patrons and patients. Duties include supporting and understanding individuals’ needs, communicating with patients or guests, and sometimes answering phones or recording information in a computer database. Qualifications begin with a high school diploma, but you need on-the-job training or relevant experience for this career. Interpersonal and communication skills are also vital.

What does a hospitality associate do?

A Hospitality Associate is responsible for providing excellent customer service in hotels, restaurants, or other hospitality settings. Their duties often include greeting guests, assisting with check-in and check-out, answering questions, handling reservations, and addressing any guest concerns to ensure a pleasant experience. They may also assist with administrative tasks, coordinate with housekeeping or maintenance staff, and help organize events or activities. Strong communication and problem-solving skills are essential in this role. Overall, Hospitality Associates play a key part in creating a welcoming and enjoyable environment for guests.

What are the key skills and qualifications needed to thrive as a hospitality associate, and why are they important?

To thrive as a Hospitality Associate, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with reservation software, POS systems, and basic office equipment is often required. Excellent communication, teamwork, and a positive attitude help you stand out in this guest-facing role. These skills ensure seamless guest experiences, efficient operations, and high levels of customer satisfaction in hospitality environments.

What are some common challenges faced by hospitality associates and how can they be managed effectively?

Hospitality Associates often encounter challenges such as handling high guest volumes during peak times, managing diverse guest expectations, and resolving unexpected issues quickly. To manage these effectively, strong communication and problem-solving skills are essential, along with the ability to stay calm under pressure. Many employers provide ongoing training and encourage teamwork, so associates are supported by both their colleagues and supervisors to deliver excellent service even in demanding situations.

What is the difference between Hospitality Associate vs Front Desk Agent?

AspectHospitality AssociateFront Desk Agent
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma; customer service skills
Work EnvironmentHotels, resorts, event venuesHotels, motels, hospitality establishments
Employer & Industry UsageCommonly employed in hospitality and service industriesPrimarily in hotels and lodging services
Job ResponsibilitiesAssisting guests, handling inquiries, supporting operationsChecking in/out guests, managing reservations, providing information

While both roles involve customer service in hospitality settings, a Hospitality Associate has broader responsibilities across various functions, whereas a Front Desk Agent primarily focuses on guest check-in, check-out, and reservations at hotels. The roles often overlap but differ in scope and specific duties.

What are 5 careers in the hospitality industry?

Five common careers in the hospitality industry include hotel manager, front desk agent, food and beverage manager, event planner, and housekeeper. These roles often require strong customer service skills, communication abilities, and knowledge of industry tools like reservation systems. The industry offers diverse opportunities across hotels, restaurants, event venues, and travel services.
More about Hospitality Associate jobs

What are the most commonly searched types of Hospitality jobs in Cheney, WA?

The most popular types of Hospitality jobs in Cheney, WA are:

What cities near Cheney, WA are hiring for Hospitality Associate jobs?

Cities near Cheney, WA with the most Hospitality Associate job openings:

Infographic showing various Hospitality Associate job openings in Cheney, WA as of August 2026, with employment types broken down into 55% Full Time, and 45% Part Time. Highlights an 100% In-person job distribution, with an average salary of $41,137 per year, or $19.8 per hour.

Hospitality Associate

Spokane Club

Spokane, WA • On-site

$15.25 - $20.75/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 11 days ago


Job description

Job Title

Provides excellent customer service to all members and guests, representing the Club with professionalism. Registers hotel guests, renders bills, receives cash and credit payments, handles phone calls, and processes incoming and outgoing mail.

This is a high visibility position that interacts daily with members, guests, employees, vendors, and various representatives from the community. Part of your job performance requires that you maintain a positive attitude and make a real commitment to competence, job knowledge, pride, professional appearance, courtesy, initiative, and excellence in customer service. You are expected to address issues with an attitude of cooperation and to resolve problems professionally.

Duties and Responsibilities
  • Greets everyone entering the Spokane Club in a professional, friendly manner, with a high level of customer service, and assists them with their requests
  • Professionally administers incoming calls using proper telephone etiquette and redirects when appropriate
  • Uses club software to create and manage hotel reservations
  • Complies with special requests whenever possible
  • Stays informed about Club-related information and communicates it professionally and enthusiastically.
  • Thoroughly understands and follows proper credit, cash-checking, and cash handling policies and procedures
  • Understands and monitors room status information, including room locations, type of rooms available, and room rates
  • Coordinates room status update by notifying housekeeping of all check-outs, late check-outs, early-ins, special requests, etc.
  • Manages room keys and follows security control procedures
  • Operates Front Office equipment, such as ID card creator, mail machine, fax, copier, parking gates, etc.
  • Processes member/guest check-ins and check-outs
  • Processes mail, packages, and messages
  • Coordinates guestroom maintenance work with engineering
  • Reports unusual occurrences or requests to the Human Resources Manager and the General Manager.
  • Knows and follows all safety, security, accident prevention, and emergency policies and procedures
  • Maintains the cleanliness and neatness of the front desk, lobby, and coat check areas
  • Acts as bell person/concierge when necessary
  • Other duties as assigned
Benefits

Full-time employees and, optionally for additional cost, their families are able to enroll for coverage by medical, dental, vision, and basic life insurance. Employees are able to enroll in our company's 401k plan after one year.

Full-time employees will also accrue vacation based on hours worked to a maximum of ten days per year and six paid holidays throughout the calendar year.

Job Requirements

Qualifications

  • Previous Front Desk experience in a hotel preferred
  • Excellent customer service skills
  • This is a private member-only Club, therefore, professional appearance and five star service is a must.
  • Ability to work with a variety of software programs and basic typing skills
  • Ability to communicate effectively in English, both oral and written form
  • Valid driver's license