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Hospitality Associate Jobs in Ohio (NOW HIRING)

Chick-fil-A

Front of House Team Member

Springdale, OH · On-site

$16/hr

Springdale, Ohio 45246 Hours of operation: 6:30am to 10:30pm Monday to Saturday We seek a dynamic, enthusiastic individual to join our team as a Service and Hospitality Associate. This role is ...

Kenwood

Hospitality Manager

Cincinnati, OH

Hospitality Manager Department/Location: Olio Restaurant Supervisor: General Manager - Sosco Inc ... Resolve associate and/or guest conflict through service recovery and implement change under ...

Kenwood

Hospitality Manager

Cincinnati, OH

Hospitality Manager Department/Location: Olio Restaurant Supervisor: General Manager - Sosco Inc ... Resolve associate and/or guest conflict through service recovery and implement change under ...

Olio Italian

Hospitality Manager

Cincinnati, OH · On-site

Hospitality Manager Department/Location: Olio Restaurant Supervisor: General Manager - Sosco Inc ... Resolve associate and/or guest conflict through service recovery and implement change under ...

Kenwood

Assistant Hospitality Manager

Cincinnati, OH

Resolve associate and/or guest conflict through service recovery and implement change under direction of Hospitality Manager when necessary. * Prepare payroll and monitor records * Develop managers ...

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Hospitality Associate information

See Ohio salary details

$9

$17

$33

How much do hospitality associate jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for hospitality associate in Ohio is $17.90, according to ZipRecruiter salary data. Most workers in this role earn between $13.70 and $18.75 per hour, depending on experience, location, and employer.

What is a hospitality associate?

A hospitality associate works to ensure the best services are offered for patrons, which includes guests, patients, or customers depending on the work setting. You often find jobs in a hotel or hospital and are the first point of contact for patrons and patients. Duties include supporting and understanding individuals’ needs, communicating with patients or guests, and sometimes answering phones or recording information in a computer database. Qualifications begin with a high school diploma, but you need on-the-job training or relevant experience for this career. Interpersonal and communication skills are also vital.

What does a hospitality associate do?

A Hospitality Associate is responsible for providing excellent customer service in hotels, restaurants, or other hospitality settings. Their duties often include greeting guests, assisting with check-in and check-out, answering questions, handling reservations, and addressing any guest concerns to ensure a pleasant experience. They may also assist with administrative tasks, coordinate with housekeeping or maintenance staff, and help organize events or activities. Strong communication and problem-solving skills are essential in this role. Overall, Hospitality Associates play a key part in creating a welcoming and enjoyable environment for guests.

What are the key skills and qualifications needed to thrive as a hospitality associate, and why are they important?

To thrive as a Hospitality Associate, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with reservation software, POS systems, and basic office equipment is often required. Excellent communication, teamwork, and a positive attitude help you stand out in this guest-facing role. These skills ensure seamless guest experiences, efficient operations, and high levels of customer satisfaction in hospitality environments.

What are some common challenges faced by hospitality associates and how can they be managed effectively?

Hospitality Associates often encounter challenges such as handling high guest volumes during peak times, managing diverse guest expectations, and resolving unexpected issues quickly. To manage these effectively, strong communication and problem-solving skills are essential, along with the ability to stay calm under pressure. Many employers provide ongoing training and encourage teamwork, so associates are supported by both their colleagues and supervisors to deliver excellent service even in demanding situations.

What is the difference between Hospitality Associate vs Front Desk Agent?

AspectHospitality AssociateFront Desk Agent
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma; customer service skills
Work EnvironmentHotels, resorts, event venuesHotels, motels, hospitality establishments
Employer & Industry UsageCommonly employed in hospitality and service industriesPrimarily in hotels and lodging services
Job ResponsibilitiesAssisting guests, handling inquiries, supporting operationsChecking in/out guests, managing reservations, providing information

While both roles involve customer service in hospitality settings, a Hospitality Associate has broader responsibilities across various functions, whereas a Front Desk Agent primarily focuses on guest check-in, check-out, and reservations at hotels. The roles often overlap but differ in scope and specific duties.

What are 5 careers in the hospitality industry?

Five common careers in the hospitality industry include hotel manager, front desk agent, food and beverage manager, event planner, and housekeeper. These roles often require strong customer service skills, communication abilities, and knowledge of industry tools like reservation systems. The industry offers diverse opportunities across hotels, restaurants, event venues, and travel services.
More about Hospitality Associate jobs

What are the most commonly searched types of Hospitality jobs in Ohio?

The most popular types of Hospitality jobs in Ohio are:

What are popular job titles related to Hospitality Associate jobs in Ohio?

For Hospitality Associate jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Hospitality Associate jobs in Ohio look for?

The top searched job categories for Hospitality Associate jobs in Ohio are:

What cities in Ohio are hiring for Hospitality Associate jobs?

Cities in Ohio with the most Hospitality Associate job openings:

Hospitality Associate jobs near you
Infographic showing various Hospitality Associate job openings in Ohio as of August 2026, with employment types broken down into 53% Full Time, and 47% Part Time. Highlights an 100% In-person job distribution, with an average salary of $37,226 per year, or $17.9 per hour.

Front of House Team Member

Chick-fil-A

Springdale, OH

$16/hr

Full-time

Re-posted 19 hours ago

Chick-fil-A rating

6.3

Company rating: 6.3 out of 10

Based on 7,693 frontline employees who took The Breakroom Quiz

15th of 107 rated fast food restaurants

Job description

Front of House Team Member

Chick-Fil-A Springdale

501 E Kemper Rd. Springdale, Ohio 45246

Hours of operation: 6:30am to 10:30pm Monday to Saturday

We seek a dynamic, enthusiastic individual to join our team as a Service and Hospitality Associate.

This role is perfect for someone who thrives in a fast-paced environment and is eager to learn and grow.

Key Responsibilities
  • Provide exceptional service and hospitality to all guests.
  • Quickly learn and adapt to new tasks and responsibilities.
  • Assist with outdoor activities and tasks as needed.
  • Manage cashier responsibilities, including handling money accurately.
  • Maintain a positive and proactive attitude in a fast-paced setting.
  • Work independently and as part of a team to achieve goals.
  • Other duties as assigned
Qualifications
  • Strong service and hospitality skills.
  • Ability to learn quickly and take on new challenges.
  • Comfortable working outdoors in a variety of conditions including:
  • High outdoor temperatures/humidity, Low outdoor temperatures with snow/ice, Rain
  • Self-starter, able to work independantly
  • Excellent communication and interpersonal skills.
  • Accurate cash handling experience
  • Attention to detail and strong organizational skills.
  • Consistency and reliability
  • Cheerful, positive attitude
  • Loves serving and helping others
Benefits
  • Flexible hours. (closed on Sundays)
  • Opportunity to work in a supportive and dynamic team environment.
  • Potential for growth and development within the company.
  • A fun work environment where you can positively influence others
  • Learning first-hand from experienced leadership
  • Paid training to enhance your skills
  • Scholarship opportunities
  • Competitive pay
  • Shift meal allotment

Most Chick-fil-A® Restaurants are operated by independent franchised business owners

who make all their own employment decisions and are responsible for their own

content and policies.

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.

What Chick-fil-A employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Chick-fil-A logo

About Chick-fil-A

Sourced by ZipRecruiter

Chick-fil-A, based in Atlanta, GA, US, is a well-known company in the quick-service restaurant industry. The company's official website is chick-fil-a.com. Chick-fil-A specializes in freshly prepared chicken sandwiches and other delicious chicken meals. It was founded by Truett Cathy in 1946, initially as a diner named 'The Dwarf Grill'. In 1967, the first Chick-fil-A restaurant was established. Today, Chick-fil-A operates more than 2,400 restaurants across the U.S. The core values of the company include integrity, excellence, continuous improvement, and caring. The mission of Chick-fil-A is to "Be America's best quick-service restaurant." The company prides itself on providing high-quality food and service, fostering a positive dining experience, and giving back to the communities they serve. Notable achievements include pioneering in-mall fast food and introducing the original boneless chicken sandwich.

Industry

Restaurants, food services and drinking places and traveler accommodation

Company size

5,001 - 10,000 Employees

Headquarters location

Atlanta, GA, US

Social media

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