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Hospital Telecommunication Operator Jobs (NOW HIRING)

Telecommunications Operator

Warwick, RI · On-site

$18.50 - $25.50/hr

Primary Function Responsible for receiving and dispatching 250-350 calls in an efficient and courteous manner, for the Hospital and MEDNET Answering Service. Must have genuine interest and empathy in ...

Telecommunications Operator

Warwick, RI · On-site

$18.50 - $25.50/hr

Primary Function Responsible for receiving and dispatching 250-350 calls in an efficient and courteous manner, for the Hospital and MEDNET Answering Service. Must have genuine interest and empathy in ...

Telecommunications Operator

Warwick, RI · On-site

$18.50 - $25.50/hr

Primary Function Responsible for receiving and dispatching 250-350 calls in an efficient and courteous manner, for the Hospital and MEDNET Answering Service. Must have genuine interest and empathy in ...

Telecommunications Operator

Warwick, RI · On-site

$18.50 - $25.50/hr

Primary Function Responsible for receiving and dispatching 250-350 calls in an efficient and courteous manner, for the Hospital and MEDNET Answering Service. Must have genuine interest and empathy in ...

Telecommunications Operator

Warwick, RI

$18.50 - $25.50/hr

Primary Function Responsible for receiving and dispatching 250-350 calls in an efficient and courteous manner, for the Hospital and MEDNET Answering Service. Must have genuine interest and empathy in ...

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Hospital Telecommunication Operator information

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$29

How much do hospital telecommunication operator jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for hospital telecommunication operator in the United States is $21.04, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $24.52 per hour, depending on experience, location, and employer.

What is a hospital telecommunication operator in a hospital?

A hospital telecommunication operator is responsible for managing internal and external phone systems, relaying messages, and ensuring effective communication within the hospital. They often operate communication equipment, assist staff and patients, and may require knowledge of hospital protocols and communication tools. The role typically involves shift work and strong interpersonal skills.

What is the role of a hospital telecommunication operator in a hospital?

A hospital telecommunication operator is responsible for managing internal and external phone systems, directing calls, and ensuring effective communication within the hospital. They often operate communication equipment, handle emergency calls, and coordinate with staff to facilitate smooth information flow, requiring good communication skills and familiarity with telecommunication systems.

What cities are hiring for Hospital Telecommunication Operator jobs?

Cities with the most Hospital Telecommunication Operator job openings:

What states have the most Hospital Telecommunication Operator jobs?

States with the most job openings for Hospital Telecommunication Operator jobs include:

What are popular job titles related to Hospital Telecommunication Operator jobs?

For Hospital Telecommunication Operator jobs, the most frequently searched job titles are:

Infographic showing various Hospital Telecommunication Operator job openings in the United States as of August 2026, with employment types broken down into 1% Locum Tenens, 3% As Needed, 70% Full Time, 18% Part Time, and 8% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $43,753 per year, or $21 per hour.

Switchboard Operator I - Ephrata PRN - Varied

York, PA • On-site

WellSpan Health
Hospitality Services • 10K+ employees

$14.75 - $18.75/hr

Part-time

Medical, Retirement, PTO

Re-posted 2 days ago


WellSpan Health rating

7.6

Company rating: 7.6 out of 10

Based on 307 frontline employees who took The Breakroom Quiz


Job description


General Summary
Provides hospital telecommunication services through the operation of a telephone console and related communication equipment. Serves as a central communication hub for hospital operations by accurately and efficiently routing internal and external calls, facilitating communication between patients, visitors, and staff, and supporting emergency response procedures. Maintains communication systems, paging functions, and operational continuity while delivering professional and customer-focused service.
Shift
PRN, Rotating 7a-3p, 3p-11p, 11p-7a, Sun, Mon, Tues, Wed, Thurs, Fri, Sat, holidays as available and needed.
Responsibilities
Duties and Responsibilities
Essential Functions:
  • Operator Duties: • Answers incoming calls promptly, efficiently, and professionally while providing excellent customer service to all internal and external callers. • Screens and routes calls accurately to appropriate departments, staff, or patient locations. • Provides general hospital information and assists callers with inquiries. • Facilitates communication between patients, visitors, and hospital staff. • Addresses routine service concerns and escalates issues as appropriate.
  • Emergency Response Duties: • Initiates and announces hospital emergency codes following established protocols. • Notifies and coordinates communication with appropriate personnel during urgent and critical situations. • Maintains accurate logs and documentation of all emergency communications.
  • Paging and On-Call Support Duties (Hospital-Based): • Manages paging systems and communication tools to ensure accurate and timely message delivery. • Maintains and utilizes hospital on-call schedules in accordance with established procedures. • Contacts on-call hospital staff as needed to support patient care and hospital operations.
  • Systems Monitoring Duties: • Monitors switchboard, paging, and communication systems to ensure proper functionality at all times. • Identifies system or equipment issues and escalates for resolution as appropriate.
  • Security and Operational Support Duties: • Monitors and supports communication related to safety systems, alarms, and security processes in accordance with hospital protocols. • Assists with communication needs during security-related events and facility operations.
  • Documentation and Handoff Duties: • Maintains accurate records of calls, messages, and critical events. • Ensures clear, accurate, and comprehensive communication of updates, issues, and critical information during shift transitions to maintain operational continuity.
  • Technical Support Duties: • Performs first-level troubleshooting and support for communication devices, paging systems, and related technologies. • Escalates technical issues to appropriate support personnel as needed.

Common Expectations:
  • Demonstrates competency in communication processes necessary to support hospital operations and patient access to care.
  • Maintains established policies and procedures, objectives, quality assurance standards, and safety protocols.
  • Provides outstanding service to all customers; fosters teamwork; and supports operational efficiency through attention to detail and accountability.

Qualifications
Qualifications
Minimum Education:
  • High School Diploma or GED Required

Work Experience:
  • Less than 1 year Relevant experience. Preferred
  • Previous switchboard experience. Preferred

Knowledge, Skills, and Abilities:
  • Excellent interpersonal/communications skills.
  • Above average verbal skill is required to communicate with the public.
  • Required knowledge of basic computer skills.

Benefits Offered:
  • Comprehensive health benefits
  • Flexible spending and health savings accounts
  • Retirement savings plan
  • Paid time off (PTO)
  • Short-term disability
  • Education assistance
  • Financial education and support, including DailyPay
  • Wellness and Wellbeing programs
  • Caregiver support via Wellthy
  • Childcare referral service via Wellthy

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