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Hospital Registration Jobs in Cleveland, OH (NOW HIRING)

Deloitte

Hospital Billing Analyst

Cleveland, OH · Remote

$46.60K - $62.10K/yr

As an Epic Hospital Billing Analyst, you will help review and submit hospital claims, resolve ... Work with coding, registration, authorization, clinical, and accounts receivable teams to resolve ...

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How much do hospital registration jobs pay per hour?

As of May 28, 2026, the average hourly pay for hospital registration in Cleveland, OH is $21.67, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $22.64 per hour, depending on experience, location, and employer.

What Are the Qualifications to Get a Job in Hospital Registration?

The qualifications for a job in hospital registration are a high school diploma or GED certificate, as well some advanced training with medical billing and a thorough grasp of basic medical terminology. You can complete this training on the job or you can enroll in basic medical terminology and healthcare-related classes at a vocational school or community college. Important skills you need include excellent verbal communication, strong customer service, and good attention to detail.

What are the key skills and qualifications needed to thrive as a Hospital Registration Clerk, and why are they important?

To thrive as a Hospital Registration Clerk, you need strong attention to detail, customer service abilities, and basic knowledge of medical terminology, often supported by a high school diploma or equivalent. Familiarity with hospital information systems, electronic health records (EHRs), and standard office software is typically required. Excellent communication, problem-solving, and organizational skills help you interact with patients and handle sensitive information efficiently. These skills are crucial to ensure accurate patient data entry, prompt service, and a positive experience for patients and healthcare staff.

What are some common challenges faced in a hospital registration role and how can they be managed?

Hospital registration staff often encounter challenges such as managing high patient volumes, ensuring accurate data entry, and handling sensitive patient information with confidentiality. These situations can be stressful, especially during peak hours or emergencies. Developing strong communication skills, attention to detail, and adaptability can help manage these challenges effectively. Most hospitals provide training and support from supervisors to help new team members acclimate and succeed in this fast-paced environment.

What are hospital registration jobs?

Hospital registration jobs involve greeting patients as they arrive at a hospital or clinic, collecting their personal and insurance information, and entering it into the hospital's system. These professionals verify identification, explain forms, handle paperwork, and may also collect payments or co-pays. Their role is essential for ensuring that patients are properly checked in and that the hospital has accurate records for billing and medical care. Good communication and organizational skills are important for success in this role.

What is the difference between Hospital Registration vs Medical Secretary?

AspectHospital RegistrationMedical Secretary
CredentialsHigh school diploma; some roles may require certificationHigh school diploma; medical office certification often preferred
Work EnvironmentHospital front desk, patient check-in areasMedical offices, clinics, hospital administrative departments
Employer & Industry UsageHospitals, healthcare facilitiesMedical practices, hospitals, clinics
Primary ResponsibilitiesPatient registration, insurance verificationScheduling, correspondence, record management

Hospital Registration focuses on patient check-in and insurance processes at hospital front desks, while Medical Secretaries handle administrative tasks like scheduling and correspondence in medical offices. Both roles require strong organizational skills and healthcare knowledge but differ mainly in daily duties and work settings.

More about Hospital Registration jobs
What are popular job titles related to Hospital Registration jobs in Cleveland, OH? For Hospital Registration jobs in Cleveland, OH, the most frequently searched job titles are:
What job categories do people searching Hospital Registration jobs in Cleveland, OH look for? The top searched job categories for Hospital Registration jobs in Cleveland, OH are:
What cities near Cleveland, OH are hiring for Hospital Registration jobs? Cities near Cleveland, OH with the most Hospital Registration job openings:
Hospital Registration jobs near you
Infographic showing various Hospital Registration job openings in Cleveland, OH as of May 2026, with employment types broken down into 53% Full Time, 37% Part Time, 5% Temporary, and 5% Contract. Highlights an 100% In-person job distribution, with an average salary of $45,078 per year, or $21.7 per hour.
Patient Registration, Call Center

Patient Registration, Call Center

Summa Health System

Akron, OH

$17.43 - $20.92/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 16 days ago

Summa Health rating

7.5

Company rating: 7.5 out of 10

Based on 113 frontline employees who took The Breakroom Quiz

217th of 864 rated healthcare providers

Job description

Patient Access Liaison, Call Center
Full-Time Days, 10:30am-7:00pm M-F
Potential Opportunity to work from home after successful completion of on-site training
Summa Health System is recognized as one of the region's top employers by a number of third party organizations, including NorthCoast 99. Exceptional candidates gravitate to Summa because of its culture, passion for delivering excellent service to our patients and families commitment to our philosophy of servant leadership, collegial working relationships at every level of the organization and competitive pay and benefits.
Summary:
Assists callers and/or patients in the following capacities: way-finding, appointment scheduling, pre-service registration, insurance verification, co-pay collection, physician referral, initial screening of patient sign/symptoms, class scheduling and any other questions or concerns. Provides a high level of customer service to present a positive impression of Summa Health.
Minimum Qualifications:
1. Formal Education Required:
a. High school diploma/GED required
b. Post high school level coursework in healthcare, accounting, business, public relations or related field preferred.
2. Experience and Training Required:
a. One (1) year experience performing customer service or general office support experience in any industry preferred.
b. Contact or call center experience preferred.
c. Experience in Registration, Insurance Verification/Pre-Certification, Financial counseling, Patient Accounts a plus
3. Other Skills, Competencies and Qualifications:
a) Population Specific Competency: Ability to effectively interact with populations of patients/customers with an understanding of their needs for self-respect and dignity.
b) Knowledge of keyboard with high accuracy and Microsoft Office products (Excel, Word, Outlook)
c) Demonstrates communication, organizational and interpersonal skills.
d) Ability to work well within a team environment by offering and accepting honest and constructive feedback, supporting team goals, encouraging fellow team members.
e) Ability to be highly motivated, work independently, make decisions, and work in a fast-paced stressful environment.
f) Attentiveness to detail.
g) Organizational Competencies: Appearance, Attitude, Courtesy, Concern, Communication, Teamwork, Safety.
h) Functional Competencies: Customer Service Orientation, Access Operations, Quality & Compliance Management, Physician & Patient Relations, Documentation & Reporting, Employee Engagement
i) Personal Attributes: Customer Focus, Adaptability and Flexibility, Ability to understand and follow directions, Communication, Professionalism, Enthusiasm, Positivity, Integrity/ethical standards, Results-oriented, Organizational skills with strong attention to detail.
4. Level of Physical Demands:
a. Ability to sit or stand for extended periods up to 12 hours depending on location
b. Work weekends, evenings, and holidays as assigned
c. Reliable Transportation required
d. Ability to adjust work hours to meet business demands as required
Equal Opportunity Employer/Veterans/Disabled
$17.43/hr - $20.92/hr
The salary range on this job posting/advertising is base salary exclusive of any bonuses or differentials. Many factors, such as years of relevant experience and geographical location are considered when determining the starting rate of pay. We believe in the importance of pay equity and consider internal equity of our current team members when determining offers. Please keep in mind that the range that is listed is the full base salary range. Hiring at the maximum of the range would not be typical.
Summa Health offers a competitive and comprehensive benefits program to include medical, dental, vision, life, paid time off as well as many other benefits.
  • Basic Life and Accidental Death & Dismemberment (AD&D)
  • Supplemental Life and AD&D
  • Dependent Life Insurance
  • Short-Term and Long-Term Disability
  • Accident Insurance, Hospital Indemnity, and Critical Illness
  • Retirement Savings Plan
  • Flexible Spending Accounts - Healthcare and Dependent Care
  • Employee Assistance Program (EAP)
  • Identity Theft Protection
  • Pet Insurance
  • Education Assistance
  • Daily Pay

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