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Hospital Receptionist Jobs in Rochester, MN (NOW HIRING)

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How much do hospital receptionist jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for hospital receptionist in Rochester, MN is $19.55, according to ZipRecruiter salary data. Most workers in this role earn between $19.57 and $19.57 per hour, depending on experience, location, and employer.

What does a hospital receptionist do?

A hospital receptionist is an administrative assistant that works in the lobby of a hospital. As a hospital receptionist, your responsibilities include collecting medical history, processing insurance information, directing patients to the proper facilities, and fulfilling basic customer service roles. You also perform various administrative duties, like filing patient information and answering phone calls. Medical receptionists play a crucial part in maintaining HIPPA privacy laws.

What does a hospital receptionist do?

A hospital receptionist is responsible for greeting patients and visitors, managing check-ins and check-outs, answering phone calls, and directing inquiries to the appropriate departments. They also handle administrative tasks such as scheduling appointments, maintaining patient records, and processing paperwork. Hospital receptionists play a key role in ensuring smooth communication and efficient operation within the hospital’s front desk area.

What are the key skills and qualifications needed to thrive as a hospital receptionist, and why are they important?

To thrive as a Hospital Receptionist, you need excellent organizational skills, attention to detail, and a high school diploma or equivalent. Familiarity with hospital information systems, scheduling software, and basic office equipment is typically required. Outstanding communication, professionalism, and patience help create a positive first impression and effectively assist patients and staff. These skills are crucial for ensuring smooth front-desk operations, accurate information management, and a welcoming environment in a healthcare setting.

How does a hospital receptionist typically coordinate with medical staff during busy periods?

Hospital receptionists play a crucial role in ensuring smooth communication between patients, doctors, and nursing staff, especially during peak hours. They are responsible for efficiently directing patient inquiries, managing appointment schedules, and relaying urgent messages to the appropriate medical departments. In busy periods, strong organizational skills and the ability to remain calm under pressure are essential, as receptionists must prioritize tasks while maintaining a welcoming environment. Regular collaboration with nurses and administrative teams is common to ensure patient flow and minimize wait times.

What is the difference between Hospital Receptionist vs Medical Secretary?

AspectHospital ReceptionistMedical Secretary
CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma; medical office administration certification often preferred
Work EnvironmentFront desk of hospitals, clinics, healthcare facilitiesMedical offices, clinics, hospitals, administrative settings
Employer & IndustryHospitals, healthcare providersMedical practices, healthcare organizations
Primary ResponsibilitiesGreeting patients, scheduling, answering callsManaging correspondence, medical records, appointment scheduling

The main difference is that a Hospital Receptionist primarily handles front desk duties like greeting patients and scheduling, while a Medical Secretary manages administrative tasks such as medical records and correspondence. Both roles are essential in healthcare settings but focus on different aspects of patient and office management.

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What cities near Rochester, MN are hiring for Hospital Receptionist jobs?

Cities near Rochester, MN with the most Hospital Receptionist job openings:

Hospital Receptionist jobs near you
Infographic showing various Hospital Receptionist job openings in Rochester, MN as of August 2026, with employment types broken down into 1% Locum Tenens, 3% As Needed, 67% Full Time, 23% Part Time, and 6% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $36,683 per year, or $17.6 per hour.

Patient Care Assistant - Benefit Eligible - Paid Training Provided - PCA

Mayo Clinic

Rochester, MN • On-site

$16.50 - $22.50/hr

Full-time

Medical, Dental, Vision, Retirement

Re-posted 5 days ago

Mayo Clinic rating

7.8

Company rating: 7.8 out of 10

Based on 705 frontline employees who took The Breakroom Quiz

135th of 898 rated healthcare providers

Job description

Location: The Patient Care Assistant will be hired to work at either the Saint Marys Hospital or Rochester Methodist Hospital Campus.

The Patient Care Assistant assists patient care unit staff with delegated tasks of direct and indirect patient care, which support nursing practice under the direct supervision of a registered nurse. Carries out designated activities that are within those functions limited by law to unlicensed nursing personnel.

The skills and responsibilities of a Certified Nursing Assistant (CNA) align closely with those of a Patient Care Assistant (PCA) and Patient Care Technician (PCT), making this a great opportunity for those with CNA experience.

Why Mayo Clinic

Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans - to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic.

Benefits Highlights
  • Medical: Multiple plan options.
  • Dental: Delta Dental or reimbursement account for flexible coverage.
  • Vision: Affordable plan with national network.
  • Pre-Tax Savings: HSA and FSAs for eligible expenses.
  • Retirement: Competitive retirement package to secure your future.
Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is. 

Equal Opportunity

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status or disability status. Learn more about the "EOE is the Law".  Mayo Clinic participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization.

Must be 18 years of age prior to start date. Must be able to read, write, communicate, and understand English. Ability to follow written and verbal directions.

Additional Qualifications: 
Completion of 12 college credits -OR- High school diploma/ GED with successful completion of a Nursing Assistant training or equivalent preferred. Able to adapt to unpredictable situations within the patient care setting.

License or Certification: 
If a candidate does not currently have their Basic Life Support for Health Care Providers from one of the following programs: American Heart Association or American Red Cross the Basic Life Support, certification will be included as part of the orientation program. Maintains current Basic Life Support for Health Care Providers from one of the following programs: American Heart Association or American Red Cross.

Please attach your school schedule if applicable.  

Internal applicants should attach their three most recent performance appraisals.
 

What Mayo Clinic employees say

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About Mayo Clinic

Sourced by ZipRecruiter

Mayo Clinic is the largest integrated, not-for-profit medical group practice in the world. We're building the future, one where the best possible care is available to everyone — and more people can heal at home. Our relentless research turns into earlier diagnoses and new cures. That's how we inspire hope in those who need it most. At Mayo Clinic, experts work together to solve the most challenging unmet needs of patients. Our history of innovation dates back almost 150 years, when brothers Will and Charlie Mayo pioneered an integrated, team-based approach to medicine. Today, that trailblazing spirit drives innovations like Mayo Clinic Platform — which powers new technologies to change how care is delivered to all.

Industry

Hospitals

Company size

10,000+ Employees

Headquarters location

Rochester, MN, US

Year founded

1919

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