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Hospital It Help Desk Jobs (NOW HIRING)

Managed Staffing

IT Help Desk Technician

Norwich, CT · On-site

$23 - $25/hr

Backus Hospital. This role is ideal for candidates with IT Help Desk or technical support ... experience who enjoy problem-solving, customer service, and hands-on work. What You'll Do * Respond ...

iVenture Solutions

IT Help Desk Technician

Tampa, FL · On-site

$37K - $50K/yr

IT Help Desk Technician Department: Orion Employment Type: Full Time Location: Tampa, FL Compensation: $37,000 - $50,000 / year Description Our Help Desk Technicians are the best of the best. Each ...

Safgard

IT Help Desk Technician

Greensboro, NC · On-site

IT Help Desk Technician Greensboro, NC | Full-Time | IT | Saf-Gard Safety Shoe Company Celebrating over 40 years in business, Saf-Gard Safety Shoe Company develops and implements safety footwear ...

Tactacam

IT Help Desk Technician

Billings, MT · On-site

We are seeking a motivated and detail-oriented IT Help Desk Technician to join our growing team at Tactacam! In this role, you will be a key member of our exceptional IT Help Desk team, supporting ...

US Tech Solutions

IT Help Desk Support

Woodland, CA · On-site

Technician, Information Systems / IT Help Desk Support Location : Woodland Hills , CA 91367 Duration : One year project Job ID : 14958 Pay rate an hour -18.00 an hour Qualifications: * High School ...

Ensign Services

IT Help Desk

Dallas, TX · On-site

$20 - $22/hr

IT Help Desk - Saturday - Wednesday 3:00 PM - 11:30 PM CST Position Type: Full Time. Compensation Range: $20.00 - $22.00 hourly, DOE; with a $1 differential for hours worked at night. Location: This ...

mendocinofarms

IT HELP DESK TECHNICIAN

$50K - $68K/yr

Job Title: IT Help Desk Technician Reports to: IT Help Desk Manager Location: El Segundo, CA FLSA Status: Non Exempt Compensation: $50,000 - $68,000 per year Summary: At Mendocino Farms, we don't ...

iVenture Solutions

IT Help Desk Technician

Tampa, FL · On-site

What you'll be doing as an IT Help Desk Technician: * Support Microsoft Windows desktop and server technologies * Consult with clients and offer guidance on technology use and best-practices

Ampcus Inc

IT Help Desk

Louisville, KY · On-site

We are in search of a highly motivated candidate to join our talented Team as an IT Help Desk specialist, responsible for providing first level support and troubleshooting for CLIENT team members.

Ensign Services, Inc.

IT Help Desk

Salt Lake City, UT · On-site

$20 - $22/hr

IT Help Desk Salary: $20.00 - $22.00 per hour, DOE with a $1 differential for hours worked at night. Position Type: Full-time position. Schedule: Monday - Friday from 2:00 PM to 10:30 PM Location:

Fox Motors

IT Help Desk

Grand Rapids, MI

The IT Help Deskrole is to ensure proper computer operations so that end users can accomplish ... Build rapport and elicit problem details from help desk customers. * Prioritize and schedule ...

Texas Wesleyan University

IT Help Desk

Fort Worth, TX · On-site

Position Information Job Title IT Help Desk Position Summary Needing a student employee who loves IT, solving problems, and serving others. You will get to work with Blackboard, Ramlink, emails, and ...

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Hospital It Help Desk information

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$12

$23

$33

How much do hospital it help desk jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for hospital it help desk in the United States is $23.15, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.96 per hour, depending on experience, location, and employer.

What is a hospital IT help desk?

Hospital IT Help Desk jobs involve providing technical support and troubleshooting assistance to hospital staff for various information technology systems, such as electronic health records, computers, network connectivity, and specialized medical software. Professionals in this role respond to service requests, resolve hardware and software issues, and ensure the smooth operation of IT systems critical to patient care. They may also assist with user account management, software installations, and training hospital employees on new technologies. Effective communication skills and a strong understanding of healthcare IT environments are essential for success in these positions.

What are the key skills and qualifications needed to thrive as a hospital IT help desk professional?

To thrive as a Hospital IT Help Desk professional, you need a strong understanding of computer systems, troubleshooting, and basic networking, often backed by a degree in information technology or a related field. Familiarity with hospital information systems (HIS), electronic health records (EHR) platforms, and ticketing systems like ServiceNow is typically required, along with certifications such as CompTIA A+ or Microsoft Certified Professional. Exceptional communication, patience, and problem-solving skills help you support healthcare staff and address technical issues effectively. These abilities are vital to ensure continuous hospital operations, minimize downtime, and maintain data security in a healthcare environment.

How does the hospital IT help desk collaborate with clinical staff to resolve urgent technical issues?

The Hospital IT Help Desk works closely with doctors, nurses, and other clinical staff to quickly address technical problems that could impact patient care, such as issues with electronic health records or medical device connectivity. Communication is often fast-paced and requires clear, jargon-free explanations to support non-technical users effectively. Help desk professionals may need to prioritize tickets based on the urgency of clinical needs and coordinate with specialized IT teams for complex issues. This collaborative environment helps ensure minimal disruption to critical hospital operations.

What is the difference between Hospital It Help Desk vs Hospital IT Support Specialist?

AspectHospital It Help DeskHospital IT Support Specialist
CertificationsCompTIA A+, Network+CompTIA A+, Network+
Work EnvironmentHelp desk, call center, on-siteOn-site, troubleshooting, system maintenance
Employer & Industry UsageHospitals, healthcare IT departmentsHospitals, healthcare facilities, IT departments
Common Search & ComparisonYesYes

The Hospital It Help Desk primarily handles initial technical support, troubleshooting user issues, and providing help desk services. The Hospital IT Support Specialist often performs more in-depth system maintenance, hardware repairs, and technical problem resolution. While both roles require similar certifications and work in healthcare IT environments, the Help Desk focuses on user support, whereas the Support Specialist handles more complex technical tasks.

More about Hospital It Help Desk jobs

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Hospital It Help Desk jobs near you
Infographic showing various Hospital It Help Desk job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 26% Part Time, and 4% Contract. Highlights an 85% Physical, 2% Hybrid, and 13% Remote job distribution, with an average salary of $48,154 per year, or $23.2 per hour.

IT Help Desk Technician

Decatur, IN • On-site

Adams County Memorial Hospital
See more jobs at Adams County Memorial Hospitalexternal

Full-time

Medical

This job post has expired today. Applications are no longer accepted.

Job description

The IT Help Desk Technician is responsible for implementing and maintaining the hospital's Information Technology Help Desk Program, utilizing a work order system to provide support and perform preventive maintenance on computer hardware. The role involves handling confidential information, including patient health information (PHI), requiring the technician to demonstrate ethical behavior and a strong respect for security and privacy protocols to ensure compliance and protect sensitive data.

Eligible for medical coverage on your first day of employment, all other benefits will be effective the 1st of the month following hire date!

Requirements:

40 hours per week - First Shift

Monday through Friday from 7:00 AM to 3:30 PM

On-Call Rotation 

High School Diploma 

Ability to install and troubleshoot Microsoft Windows 10 & 11 operating system, Office 365, and other business applications as well as end-user computers and peripherals.

Demonstrate well-rounded customer service and communication skills.

Python Scripting and/or Linux Scripting is desirable.