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Hospital Guest Relation Representative Jobs (NOW HIRING)

Sentara

$19.38 - $28.69/hr

Sentara is hiring a Guest Relations Representative in Williamsburg, Virginia This is a Part-Time, ... Clerical handling of departmental, hospital and organizational reports and forms. Assists ...

Sentara

$19.38 - $28.69/hr

Sentara is hiring a Guest Relations Representative in Williamsburg, Virginia This is a Flexi ... Clerical handling of departmental, hospital and organizational reports and forms. Assists ...

Sentara

$19.38 - $28.69/hr

Sentara is hiring a Guest Relations Representative in Williamsburg, Virginia This is a Part-Time, ... Clerical handling of departmental, hospital and organizational reports and forms. Assists ...

SMR

Guest Relations Representative

Sevierville, TN · On-site

$17 - $19/hr

Guest Relations Representative Pay Range: $17.00 -19.00 per hour ($2.00/hr. shift differential for 2nd shift) Schedule 1 : Sat. - Wed. 2:45 PM - 11:15 PM, Fri. & Sat. Off Schedule 2: Sun., Tues ...

SMR

Guest Relations Representative

Sevierville, TN · On-site

$17 - $19/hr

Guest Relations Representative Pay Range: $17.00 -19.00 per hour ($2.00/hr. shift differential for 2nd shift) Schedule 1 : Sat. - Wed. 2:45 PM - 11:15 PM, Fri. & Sat. Off Schedule 2: Sun., Tues ...

Dave & Buster

Supervisor, Guest Relations

Coppell, TX · On-site

Holds Guest Relations Representatives accountable to established KPI metrics and standards, including productivity, quality, attendance, schedule adherence, Guest experience, professionalism, and ...

SMR

Guest Relations Supervisor

Sevierville, TN · On-site

$21 - $24/hr

Create problem solving solutions to guests and guest relation representatives' questions and concerns, while also understanding when to provide information to senior management. * Engage with all ...

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Hospital Guest Relation Representative information

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How much do hospital guest relation representative jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for hospital guest relation representative in the United States is $14.47, according to ZipRecruiter salary data. Most workers in this role earn between $12.98 and $15.87 per hour, depending on experience, location, and employer.

What is a hospital guest relation representative?

Hospital Guest Relation Representatives are professionals who serve as liaisons between patients, visitors, and hospital staff to ensure a positive experience within the healthcare facility. Their responsibilities typically include greeting and assisting guests, providing information and directions, addressing concerns, and facilitating communication between patients and medical staff. They play a crucial role in enhancing patient satisfaction, resolving issues, and maintaining a welcoming environment. These representatives often handle non-medical needs and strive to make hospital visits as comfortable as possible.

What are some common challenges faced by hospital guest relation representatives and how can they be managed?

Hospital Guest Relation Representatives often encounter challenges such as handling distressed patients or visitors, managing high volumes of inquiries, and navigating complex hospital procedures. Success in this role involves maintaining empathy and professionalism under pressure, possessing strong communication skills, and being resourceful in resolving concerns promptly. Building a thorough understanding of hospital departments and fostering good relationships with medical staff also help Representatives provide accurate information and seamless support to guests.

What are the key skills and qualifications needed to thrive as a hospital guest relation representative, and why are they important?

To excel as a Hospital Guest Relation Representative, you need a background in customer service, strong interpersonal skills, and often a high school diploma or equivalent. Familiarity with hospital information systems, appointment scheduling software, and basic office applications is typically required. Outstanding communication, patience, and problem-solving abilities help you effectively address patient and visitor needs. These skills ensure a welcoming environment, smooth patient experiences, and positive hospital reputation.

What is the difference between Hospital Guest Relation Representative vs Hospital Customer Service Representative?

AspectHospital Guest Relation RepresentativeHospital Customer Service Representative
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentHospital lobby, patient areas, front deskHospital call centers, front desk, patient areas
Employer & Industry UsageHospitals, healthcare facilitiesHospitals, healthcare providers
Primary FocusPatient and visitor experience, addressing concernsResponding to inquiries, resolving service issues

Both roles involve assisting patients and visitors in hospital settings, focusing on customer satisfaction. The Hospital Guest Relation Representative typically interacts face-to-face with guests, managing their experience directly, while the Hospital Customer Service Representative often handles inquiries via phone or online. Both positions require strong communication skills and a customer-oriented approach, but the Guest Relation role emphasizes in-person engagement and visitor management.

What are popular job titles related to Hospital Guest Relation Representative jobs?

For Hospital Guest Relation Representative jobs, the most frequently searched job titles are:

Guest Relations Representative

Boston, MA • On-site

Prodigious Worldwide
See more jobs at Prodigious Worldwideexternal

Other

Re-posted 7 days ago

Job description

Guest Relations Representative

This position will work as a member of the Facilities Management team. The Guest Relations Representative will ensure a positive face is presented to the external world on behalf of our agency customers, and will help the Facilities Management team create an inviting, pleasant, and safe place for employees to come to work. This position includes, but is not limited to, greeting visitors, clients, and employees, and providing direction as needed, as well as answering agency main phone numbers. This individual will also be charged with other administrative tasks as assigned.

Responsibilities:

  • Support Facilities team in maintaining the appearance of the office / reception area
  • Greet and direct clients, outside visitors, and employees
  • Maintain supplies required to create a welcoming environment (pantries, cafes, etc.)
  • Manage and maintain visitor systems in accordance with Groupe policy
  • Answer agency main contact phone numbers; provide assistance and guidance
  • Respond to employee and external inquiries; provide information and resolve problems as necessary
  • Report all safety issues
  • Provide administrative backup support for Facilities Management team
  • Perform other duties as assigned

Qualifications:

  • 1-3 years of experience in the field or in a related area
  • Excellent communication skills
  • Ability to work with a wide variety of internal and external groups
  • Experience working in a rapid and complex changing environment
  • Passionate about providing outstanding customer service
  • Enthusiastic and creative team player with a strong drive to create a positive work environment
  • Demonstrate ability to manage multiple, diverse tasks simultaneously
  • High degree of energy, motivation and dedication to quality and excellence
  • Demonstrate ability to communicate effectively, both written and verbally, with clients, employees, and other internal and external office visitors
  • Demonstrate ability to collaborate effectively with all levels and functions
  • Ability to maintain confidentiality

Additional information: All your information will be kept confidential according to EEO guidelines. Work sponsorship is not available for this role.

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