1

Home Inbound Call Center Jobs in Oregon (NOW HIRING)

Call Center Specialist I

Salem, OR ยท On-site

$18.50 - $19.50/hr

As a Call Center (Self Determination) Support Specialist or SDSS, you'll work on a team to deliver ... home- and community-based care, GT Independence supports tens of thousands of people across the ...

Call Center Specialist I

Salem, OR ยท On-site

$16.50 - $20.75/hr

As a Call Center (Self Determination) Support Specialist or SDSS, you'll work on a team to deliver ... home- and community-based care, GT Independence supports tens of thousands of people across the ...

Work from home as a Spanish Bilingual Scheduling Center Agent where you will partner with our ... Answer inbound calls in a high-volume environment, while compassionately handling questions ...

next page

Showing results 1-20

Home Inbound Call Center information

See Oregon salary details

$13

$18

$24

How much do home inbound call center jobs pay per hour?

As of Jul 15, 2026, the average hourly pay for home inbound call center in Oregon is $18.32, according to ZipRecruiter salary data. Most workers in this role earn between $16.54 and $19.33 per hour, depending on experience, location, and employer.

What are the typical work hours and scheduling expectations for a Home Inbound Call Center position?

Home Inbound Call Center roles often offer a variety of scheduling options, including full-time, part-time, evenings, and weekends, to accommodate business needs and customer demand. While some companies provide fixed shifts, others may require flexibility or rotating schedules, especially for positions serving customers in different time zones. Reliable internet access and a quiet workspace are typically mandatory, as uninterrupted service is key to meeting performance goals. Understanding the specific hours and expectations for each employer is important, so be sure to confirm this during your application process.

What is a Home Inbound Call Center job?

A Home Inbound Call Center job involves handling incoming customer calls from a remote location, usually your home. Representatives assist with inquiries, provide support, or process transactions for businesses in various industries. This role typically requires a quiet workspace, a reliable internet connection, and strong communication skills. Employers may provide necessary training and software to help you perform effectively.

What are the key skills and qualifications needed to thrive in the Home Inbound Call Center position, and why are they important?

To thrive as a Home Inbound Call Center representative, you need excellent verbal communication, active listening, and problem-solving skills, typically with a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, VoIP phone systems, and basic troubleshooting tools is often required. Strong soft skills like patience, empathy, and the ability to remain calm under pressure help you deliver outstanding service. These abilities are crucial for resolving customer issues efficiently and maintaining a positive company image from a remote environment.

What are the most commonly searched types of Home Inbound Call Center jobs in Oregon? The most popular types of Home Inbound Call Center jobs in Oregon are:
What cities in Oregon are hiring for Home Inbound Call Center jobs? Cities in Oregon with the most Home Inbound Call Center job openings:
Infographic showing various Home Inbound Call Center job openings in Oregon as of July 2026, with employment types broken down into 89% Full Time, and 11% Part Time. Highlights an 100% In-person job distribution, with an average salary of $38,116 per year, or $18.3 per hour.

Call Center Remote Customer Service Representative

VIMO INC.

Medford, OR โ€ข Remote

$17 - $19/hr

Full-time

Medical, Retirement, PTO

Re-posted 25 days ago


Job description

It's truly an exciting time to be a part of VImo! We are hiring Remote Customer Service Representatives to join our elite teams. Despite everything we are facing in our communities and our country right now, Vimo is coming together as a team, adapting, growing, and hiring. At Vimo there are many opportunities to grow, and we hope to appeal to reliable, dedicated, and self-driven individuals to join us. We are committed to building each other up and infusing a motivating and positive work environment, despite working remotely. Our vision has always been to make finding and enrolling in health insurance simple, this is more important now than ever before. As a Remote Customer Service Representative, you'll be a part of delivering an amazing customer experience and help unveil the mystery of finding and enrolling in health insurance.

Vimo currently has the largest state-based marketplace footprint, and our consumer-friendly interface and decision support tools empower millions of consumers across the country to make better health plan decisions. Vimo builds and operates award-winning cloud-based enrollment tools that serve state-based exchanges, brokers, insurers, and consumers. In addition to eligibility determination, plan selection, and enrollment technology for state agencies, the company delivers innovative agent marketing and call center tools and services.

Full-time/Seasonal

$17.00/hr. plus performance incentives

$19.00/hr. Spanish Bilingual, plus performance incentives

Requirements

  • 18 years of age or older

  • Complete Background check and drug test within 3 days

  • Dedicated, private, and secure workspace

  • Personal device with functioning camera required for the Training Period

  • Committed to full attendance for paid 3-week Training period

  • Minimum Internet Speed of 35 mb/s with ethernet

  • Cable/Fiber Broadband Internet with a hard-wired ethernet connection is required

  • NOT compatible with Mobile Internet Service Providers and/or Satellite.

  • NOT compatible with Wi-Fi internet access or Wi-Fi adapter/extenders
    (For example, T-Mobile is not compatible with our internal systems)

Essential Responsibilities

  • Inbound/Outbound Calls
  • Deliver the highest level of customer service experience consistently
  • Manage customer accounts and provide technical support
  • Application Data Entry
  • Online chat inquiries as assigned
  • Interpret and follow defined procedures and policies
  • Creative problem-solving skills
  • Flexibility and adaptability to changing projects and updates
  • Time and task management (multitasking and task prioritization)
  • Extensive self-study, training, and testing are required; eligibility to proceed through training and certifications is dependent upon passing required exams
  • Adhere to regulated guidelines for communications via all channels

Qualifications

  • Moderate to Advanced computer skills
  • High level of comfort learning new technology
  • High level of professionalism
  • Excellent verbal and written communication skills
  • Comfortable working from home
  • Self-motivated and success-driven

What We Offer

  • Paid Training
  • Full-Time, Seasonal role
  • Performance and attendance-based incentives, in addition to the base pay
  • The convenience of working from home
  • Collaborative and supportive team environment
  • 401K Match
  • Individual Coverage HRA (ICHRA)
  • Paid time off (PTO)

Preferred Experience (not required)

  • Previous experience in customer support or technical support role
  • Previous experience with Group and/or Individual health insurance, or the Affordable Care Act
  • Previous experience in a Call Center
  • Familiarity with CRM systems and practices
  • Spanish Bilingual, a plus