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Home Depot Customer Service Jobs in Decatur, GA (NOW HIRING)

Home Depot

Pro Customer Service/Sales

Mcdonough, GA · On-site

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The ...

Home Depot

Pro Customer Service/Sales

Austell, GA · On-site

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The ...

Home Depot

Pro Customer Service/Sales

Atlanta, GA

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The ...

Home Depot

Pro Customer Service/Sales

Kennesaw, GA

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The ...

Home Depot

Pro Customer Service/Sales

Lilburn, GA · On-site

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The ...

Home Depot

Pro Customer Service/Sales

Marietta, GA · On-site

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The ...

Home Depot

Pro Customer Service/Sales

Acworth, GA

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The ...

Home Depot

Pro Customer Service/Sales

Decatur, GA · On-site

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The ...

Home Depot

Pro Customer Service/Sales

Marietta, GA · On-site

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The ...

Home Depot

Pro Customer Service/Sales

Roswell, GA · On-site

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The ...

Home Depot

Pro Customer Service/Sales

Lilburn, GA · On-site

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The ...

Home Depot

Pro Customer Service/Sales

Alpharetta, GA · On-site

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The ...

Home Depot

Pro Customer Service/Sales

Ellenwood, GA

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The ...

Home Depot

Pro Customer Service/Sales

Morrow, GA · On-site

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The ...

Home Depot

Pro Customer Service/Sales

Atlanta, GA · On-site

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The ...

Home Depot

Pro Customer Service/Sales

Atlanta, GA · On-site

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The ...

Home Depot

Pro Customer Service/Sales

Marietta, GA · On-site

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The ...

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Home Depot Customer Service information

See Decatur, GA salary details

$9

$18

$26

How much do home depot customer service jobs pay per hour?

As of Jul 18, 2026, the average hourly pay for home depot customer service in Decatur, GA is $18.69, according to ZipRecruiter salary data. Most workers in this role earn between $15.29 and $20.77 per hour, depending on experience, location, and employer.

What are some common challenges faced by Home Depot Customer Service associates and how can they be managed?

Home Depot Customer Service associates often encounter challenges such as handling high customer volumes during peak hours, addressing a variety of product-related inquiries, and managing occasional difficult interactions with customers. To manage these challenges, associates are trained to use active listening, clear communication, and available resources like product databases or experienced team members. Additionally, working closely with other departments and maintaining a positive attitude helps ensure customer needs are met efficiently and enhances teamwork.

What does a Home Depot Customer Service Associate do?

A Home Depot Customer Service Associate assists customers with their shopping experience by answering questions, locating products, and providing product knowledge. They also help resolve customer concerns, process returns or exchanges, and ensure the store remains organized and clean. Associates may operate cash registers, guide customers to specific departments, and support other store operations as needed. Their main goal is to provide excellent service so customers leave satisfied and willing to return.

What is the difference between Home Depot Customer Service vs Home Depot Sales Associate?

AspectHome Depot Customer ServiceHome Depot Sales Associate
Primary RoleAssist customers with inquiries, returns, and service issuesHelp customers find products, provide product information, and promote sales
Required SkillsCustomer service, communication, problem-solvingProduct knowledge, sales skills, customer interaction
Work EnvironmentCustomer service counters, checkout areasSales floor, product displays
CertificationsNone typically requiredNone typically required

Home Depot Customer Service roles focus on assisting customers with service-related issues and inquiries, often at service desks. In contrast, Home Depot Sales Associates primarily engage in helping customers locate products and promoting sales on the floor. Both roles require strong communication skills but differ in daily tasks and work settings.

What are the key skills and qualifications needed to thrive as a Home Depot Customer Service associate, and why are they important?

To thrive as a Home Depot Customer Service associate, you need strong product knowledge, basic math skills, and a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems and inventory management tools is typically required. Outstanding communication, patience, and problem-solving abilities help you address customer needs and build positive experiences. These skills ensure efficient service, customer satisfaction, and contribute to the store’s overall success.
What are popular job titles related to Home Depot Customer Service jobs in Decatur, GA? For Home Depot Customer Service jobs in Decatur, GA, the most frequently searched job titles are:
What job categories do people searching Home Depot Customer Service jobs in Decatur, GA look for? The top searched job categories for Home Depot Customer Service jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Home Depot Customer Service jobs? Cities near Decatur, GA with the most Home Depot Customer Service job openings:
Home Depot Customer Service jobs near you
Pro Customer Service/Sales

Pro Customer Service/Sales

Home Depot

Mcdonough, GA • On-site

Full-time

Re-posted 16 days ago

Home Depot rating

7.4

Company rating: 7.4 out of 10

Based on 6,355 frontline employees who took The Breakroom Quiz

6th of 39 rated national retailers

Job description


The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions. Pro Customer Service/Sales Team members build and maintain professional relationships with Pro customers, proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations, while providing outstanding service based on unique project needs. Pro Customer Service/Sales Team members are expected to meet monthly sales goals and other metrics to drive sales in the store. Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer's project is a success. Collaboration is key, with team members working together to maintain a clean, organized, and safe environment, resolve delivery issues, and communicate Home Depot's advantages over competitors. The Pro Customer Service/Sales Team supports store goals by monitoring inventory, executing sales initiatives, and upholding the highest standards of customer service and safety. Bilingual communications skills may be preferred at certain locations; specific language varies based on customer need.

What Home Depot employees say

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About Home Depot

Sourced by ZipRecruiter

The Home Depot is the world’s largest home improvement specialty retailer, operating a vast network of warehouse-format stores across the United States, Canada, and Mexico. Founded in 1978, the company has established itself as the primary resource for building materials, lawn and garden products, and home décor. Its business model caters to two distinct customer bases: Do-It-Yourself (DIY) homeowners and "Pro" customers, such as professional contractors and tradespeople. Beyond product sales, the company offers an extensive suite of services, including professional installation and one of the largest tool rental operations in North America.

Industry

Retail and manufacturing

Company size

10,000+ Employees

Headquarters location

Atlanta, GA, US

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