Home Based Text Chat Operator Jobs in Arizona (NOW HIRING)

Apply today!Hourly rate is $18.00/hour. This role is aseasonalhome based position and requires residency and maintaining residency in(Minnesota, CST, Wisconsin, CST, Texas, CST, South Dakota, CST or Arizona, MST)if offered the role.

About us:

Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here.

TheTarget Enterprise Services (TES)organizationis close to the action when it comes to communication-whether with guests or Target team members. From guest service professionals and product designers, to vendor managers and financial and workforcemanagement analysts,TEScomprises several key and high-visibility areas that elevate and nurture Target's distinctive reputation. We cultivate loyalty and satisfaction through exceptional service and support.Wefoster a culture of responsive, knowledgeable and committed service-from the inside out-through enterprise services our people can count on.

TEShas multiple service centers focused on delivering a superior experience with every contact and providing the quick and seamless resolution of issues on behalf of our guests and team members. FromFinancial Products Guest ServicestoTarget.com Guest Services (TGS) to the Client Support Center (CSC), we pride ourselves on infusing every interaction with that signature Target service that guests and team members alike have come to expect.From ourheadquarterlocations to our stores and distribution centers, we directly support Target's bottom line through building guest loyalty as the retailer of choice and taking care of our team members so that they can get back tothe workthey do best.

As aHome BasedSeasonal Sr. Specialist Guest Relations,you'll provide a Target-branded experience with every guest interaction by listening, using critical thinking, andadvocating for the guest in order to deepen the relationship and drive loyalty and sales. You'llachieve this by confidently supporting guests across multiple communication channels-including phone,emailand chat.Handling phone contacts is a core responsibility of the role,and every interaction should deliver exceptional service while protecting guest privacy and building trust.You'llfindcreativesolutions to make it right for the guest, quickly adapting to the changing business needs, and sharing business intelligence throughaccuratedocumentationand coding.

You'll learnnew technologyand solve problems using all available resources and knowledge. You will interact with teams across Target to effectively resolve guest issues in a timely manner, and be responsible for identifying, evaluating and communicating guest trends to leadership promptly. You may handle media sensitive or potential legal issues and situations that involve extensive research or partnership with other key Target leaders.As a part of thisyou'll respond to a variety of written correspondence andbe responsible forensuringthat all contacts reflect professionalism.You'llneed to adaptquickly to the changing needs of the business while displaying a positive attitude and professionalism in interactions both internally and externally.You'lldemonstratecritical thinking skills byidentifyingunique guest situations and making decisions appropriately.You'llleverageonline resources and web-based applications toassistand resolve guest and team memberissuesexercising a complete and thorough understanding of policies and procedures that support compliance.You'llmaintaindepartment performance standards and goals related to performance and quality service.You'llwork in a multi-media environmentthat'schallenging and fast paced, requiring you to prioritize work accordingly.

Core responsibilities of this job are described within this job description.Job duties may change at any time due to business needs.

Guest Relations:In this role, you will primarilyassistguests via phone, withadditionalsupport provided through other channels such as chat and email, as business needs require.

Start Date: Monday, 9/21/2026

Training Schedule: 40 hours per week. You will train in the schedule you are offered.

• Monday - Friday (9/21 - 10/23):

• 8:30am - 5:00pm CST/6:30am - 3:00pm MST OR

• 1:30pm - 10:00pmCST/11:30am - 8:00pm MST

Permanent schedule: 32 -40 hour flex (this means that your schedule can vary between the minimum of working 32 hours per week to the maximum of 40 hours per week. You will know your schedule up to 3 weeks in advance). When you work your Saturday and Sunday, you will be given variable days off to accommodate.

• Permanent Schedule Shifts (Post Training):

• Monday - Friday 8:30am - 5:00pm CST/6:30am - 3:00pm MST and every other weekend (both Saturday and Sunday) OR

• Monday - Friday 1:30pm - 10:00pmCST/11:30am - 8:00pm MST and every other weekend (both Saturday and Sunday)

• Please note that daylight savings time occurs November 1st which will impact the MST schedule and move it back 1 hour later

• If you are chosen to move forward, a recruiter will be in contact to determine your preference of schedule, though your preference cannot be guaranteed.

About you:

Residewithin the states of:

By submitting an application, you acknowledge that you can meet all the above listed requirements