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Home Based Remote Call Center Manager Jobs in Iowa

Liveops

Remote Customer Service Agent

Davenport, IA · Remote

$14.75 - $19.75/hr

This opportunity offers the flexibility to run your own home-based business while delivering high ... Ability to navigate multiple systems and accurately document call notes. * Comfortable working ...

Liveops

Remote Customer Service Agent

Council Bluffs, IA · Remote

$14.50 - $19.25/hr

This opportunity offers the flexibility to run your own home-based business while delivering high ... Ability to navigate multiple systems and accurately document call notes. * Comfortable working ...

Liveops

Remote Customer Service Agent

Sioux City, IA · Remote

$15.25 - $20.50/hr

This opportunity offers the flexibility to run your own home-based business while delivering high ... Ability to navigate multiple systems and accurately document call notes. * Comfortable working ...

Liveops

Remote Customer Service Agent

Dubuque, IA · Remote

$14.50 - $19.50/hr

This opportunity offers the flexibility to run your own home-based business while delivering high ... Ability to navigate multiple systems and accurately document call notes. * Comfortable working ...

AMBA

Inside Sales Insurance Specialist

Urbandale, IA · Remote

Have experience in a high-volume outbound sales or call center role * Are comfortable making ... Can handle phone-based rejection while maintaining professionalism * Are seeking a stable W2 role ...

AMBA

Inside Sales Insurance Specialist

Urbandale, IA · Remote

$50K - $60K/yr

Have experience in a high-volume outbound sales or call center role * Are comfortable making ... Can handle phone-based rejection while maintaining professionalism * Are seeking a stable W2 role ...

AMBA

Inside Sales Insurance Specialist

Des Moines, IA · Remote

$50K - $60K/yr

Have experience in a high-volume outbound sales or call center role * Are comfortable making ... Can handle phone-based rejection while maintaining professionalism * Are seeking a stable W2 role ...

AMBA

Inside Sales Insurance Specialist

Des Moines, IA · Remote

$50K - $60K/yr

Have experience in a high-volume outbound sales or call center role * Are comfortable making ... Can handle phone-based rejection while maintaining professionalism * Are seeking a stable W2 role ...

AMBA

Inside Sales Insurance Specialist

Urbandale, IA · Remote

$50K - $60K/yr

Have experience in a high-volume outbound sales or call center role * Are comfortable making ... Can handle phone-based rejection while maintaining professionalism * Are seeking a stable W2 role ...

AMBA

Inside Sales Insurance Specialist

Des Moines, IA · Remote

Have experience in a high-volume outbound sales or call center role * Are comfortable making ... Can handle phone-based rejection while maintaining professionalism * Are seeking a stable W2 role ...

FLS CONNECT LLC

TELEPHONE SALES REP - REMOTE

Ames, IA · On-site +1

$11 - $20/hr

Remote work from home Department: Fundraising Operations Reports To: Center Manager and Coach ... Utilize fundraising call structure, appropriate political reasons, and transition phrases as ...

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Home Based Remote Call Center Manager information

What is the difference between Home Based Remote Call Center Manager vs Customer Service Supervisor?

AspectHome Based Remote Call Center ManagerCustomer Service Supervisor
CredentialsExperience in call center operations, leadership skills, sometimes management certificationsCustomer service experience, communication skills, often some supervisory training
Work EnvironmentRemote, home-based, overseeing call center teamsTypically in-office or remote, supervising customer service representatives
Industry UsageCommon in call centers, BPOs, and remote customer support companiesUsed across retail, telecom, and service industries for frontline supervision

The Home Based Remote Call Center Manager focuses on managing call center operations remotely, overseeing teams, and ensuring performance metrics are met. The Customer Service Supervisor directly supervises customer service staff, often in a more hands-on or in-office role. While both roles require customer service knowledge and leadership skills, the manager has broader operational responsibilities and strategic oversight, especially in a remote setting.

What are the most commonly searched types of Remote Call Center Manager jobs in Iowa? The most popular types of Remote Call Center Manager jobs in Iowa are:
What cities in Iowa are hiring for Home Based Remote Call Center Manager jobs? Cities in Iowa with the most Home Based Remote Call Center Manager job openings:
Home Based Remote Call Center Manager jobs near you

Remote Customer Service Agent

Liveops

Davenport, IA • Remote

$14.75 - $19.75/hr

Contractor

Re-posted 27 days ago

Job description

Customer Service Agent — Independent Contractor (Remote)

Location: Remote (US-Based)

Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to run your own home-based business while delivering high-quality service to customers.

As an Independent Contractor, you will
  • Be your own boss.
  • Choose when and to whom you provide services.
  • Set your own schedule by self-scheduling in 30-minute blocks.
  • Provide a distraction-free home office environment.
  • Provide and maintain your own equipment.
  • Handle inbound and/or outbound customer service calls.
  • Assess customer needs and resolve inquiries efficiently and professionally.
Requirements
  • Minimum 1 year of phone-based customer service experience.
  • Strong verbal and written communication skills.
  • Ability to navigate multiple systems and accurately document call notes.
  • Comfortable working independently under contract.
  • Patience, professionalism, and strong problem-solving skills.
Compensation
  • Submit invoices and receive payment for services performed pursuant to contract.
  • Pay structures vary by client program; most programs compensate for productive time and may include performance-based incentives.
  • Independent Contractors are responsible for their own taxes and business expenses.
Application & Certification Process
  • Complete an online application.
  • Pass a background check (non-refundable processing fee applies).
  • Sign an Independent Contractor Agreement.
  • Complete a W-9 form and set up direct deposit.
  • Complete client-specific certification requirements prior to servicing calls.
Computer & Technology Requirements
  • Provide your own Windows-based PC (Macs, Chromebooks, and tablets are not supported).
  • Wired high-speed internet connection required.
  • USB headset required.
  • Android or Apple smartphone required for authentication purposes.
  • Some clients may require additional security measures or equipment.
  • Review detailed technology requirements
Hours
  • Flexible scheduling; client hours of operation vary.
  • Availability expectations differ by client program.
Eligible States

Liveops is currently accepting applications in: AL, AK, AZ, DC, DE, FL, GA, IA, ID, IN, KS, KY, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NM, NV, OH, OK, PA, RI, SC, SD, TN, TX, VA, WV, WY.

Liveops logo

About Liveops

Sourced by ZipRecruiter

Liveops, a virtual contact center, offers scalable, on-demand experiences through the VirtualFlex platform for both planned and unplanned CX needs. This tech-enabled, data-powered platform inspires and motivates brand-certified agents to deliver better experiences and attracts entrepreneurial US-based professionals with life experience that helps them connect with customers. We're a people-powered business, working tirelessly on behalf ofagents, clients, and employees to make life better.

Industry

Recruiting and staffing services

Company size

201 - 500 Employees

Headquarters location

Scottsdale , AZ, US

Year founded

2000

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