Home Based Masters In Animal Science Jobs in Seattle, WA

Full Time
About the Position
The Animal Adoption Advisor provides cross-functional support across the Companion Animal Shelter (CAS) including Animal Care, Adoptions, and Client Services, This position ensures consistent, high-quality animal care and customer service, and assisting with the daily operations of multiple teams. The Animal Adoption Advisor helps maintain smooth shelter operations, supports volunteers, and promotes PAWS' mission of helping cats, dogs, and people through compassionate and professional service.
Essential Duties and Responsibilities include the following. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
Adoptions and Customer Service

• Provide accurate information and courteous service to the public in person, via phone, and by email about adoptable animals and shelter operations.
• Conduct adoption counseling and process adoptions in accordance with written policies and procedures.
• Support positive adopter experiences through educational conversations about animal behavior, care, and post-adoption resources.
• Handle and process payments and paperwork related to adoptions, licenses, and donations.
• Facilitate safe, positive interactions between prospective adopters, their current pets, and shelter animals.
• Act as an ambassador for PAWS by promoting donation opportunities during visitor interactions and adoption counseling
• Drive retail sales by proactively recommending appropriate items to new adopters and the public and assist with inventory management

Client Services and Public Interaction

• Serve as the first point of contact for visitors and callers, providing information and referrals regarding lost/found animals, rehoming, or surrender services.
• Support the lost and found program by matching lost reports with animals in care and assisting clients through return-to-owner processes.
• Assist with scheduling and intake for owned or stray animals and provide general information about PAWS programs and community resources.

Animal Care and Welfare

• Provide daily care, feeding, enrichment, and observation of animals in accordance with written procedures.
• Clean and disinfect kennels, cages, and care areas to maintain a safe, sanitary, and low-stress environment.
• Assist with animal intake, including performing physical and behavioral observations, recording information, and assigning appropriate housing.

Volunteer Support

• Support volunteers and interns during daily operations, ensuring safe handling practices and adherence to protocols.

General Shelter Operations

• Maintain accurate and timely data entry for animal records and related documentation in PetPoint or other systems.
• Help ensure shelter areas, lobbies, and customer spaces are clean, organized, and welcoming.
• Provide flexible coverage across departments as assigned to ensure smooth operations.

The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education:
High school diploma, GED, or equivalent; additional coursework or certification in animal science, shelter operations, or related fields preferred.
Related Experience:
Minimum of two years' experience in an animal shelter, humane society, or veterinary clinic preferred. Experience in multiple functional areas (adoptions, animal care, foster, client services) strongly preferred.
Certificates, Licenses, or Registrations:
Certification in FearFree™ sheltering methods, or ability to obtain upon hire.
Required Competencies:

• Exemplifies PAWS' core values: Commitment, Compassion, Kindness, Respect, and Trust.
• Excellent customer service skills and experience
• Excellent interpersonal, written, and verbal communication skills.
• Ability to work effectively and respectfully with diverse groups of people and maintain high-quality customer and volunteer relations.
• Demonstrated ability to handle animals safely and humanely, and to recognize animal behavior and health indicators.
• Flexible, adaptable, and able to balance multiple priorities in a fast-paced environment.
• Ability to adjust job priorities quickly depending on need, and pivot between departments on a regular basis.
• Strong organizational and time management skills with attention to detail.
• Works cooperatively with others while also exercising sound judgment and initiative independently.

Technical Skills:

• Proficient with Microsoft Office and Outlook; experience with PetPoint or similar animal shelter management databases preferred.
• Comfortable learning and navigating multiple computer systems.
• Skilled in humane animal handling and basic medical and behavioral care procedures.
• Experience with PetPoint is highly desirable.

Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to lift and/or move up to 40 pounds. The employee is regularly required to stand for long periods of time; walk; use hands to handle, feel, and reach; bend; and talk or hear. Work includes lifting, bending, stooping, pushing, and other moderately strenuous activities. Must be able to sit or stand for long periods, including at a computer or animal exam table. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Work Environment
Work is performed at the PAWS Companion Animal Shelter in Lynnwood, WA, and occasional travel or shifts may be required at the Cat City location in Seattle , WA. The employee is regularly exposed to noise levels up to 100 decibels, zoonotic diseases, cleaning agents, and varying indoor/outdoor conditions. Personal protective equipment and hearing protection are provided.
Benefits:
Generous benefits available including health/vision/dental/long-term disability/life insurance for employees and their families, enrollment in 403(b) plan with employer contribution and match, paid time off (PTO) starting with accrual of up to 15 days annually, sick leave accrued on all hours worked, 10 paid holidays per year, Employee Assistance Program (EAP), pet supply discounts, and discounts for veterinary services at select veterinary clinics. PAWS is a Public Service Loan Forgiveness qualified employer.
Equal Employment Opportunity:
PAWS is an equal opportunity employer. PAWS employment decisions are made based on merit and business needs. PAWS is committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, regardless of actual or perceived race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, parental status, military service, or other non-merit factor. We celebrate the diversity of individual unique identity, perspectives, and experiences and are committed to creating an inclusive environment for all employees.
We encourage ALL to apply.
All PAWS positions receive written performance evaluations after the first 90 days and annually thereafter.
Application process:
Upload your Cover Letter stating your qualifications and why you are interested in this position, your Resume, and complete the online Application.
(PAWS Progressive Animal Welfare Society Job Posting PAWS)
Only Complete Application Packets will receive consideration.
Position Open Until Filled but may be closed at any time a qualified candidate is selected.
Note: Under the provisions of the Immigration and Reform Act of 1986, the successful candidate will be required to provide both evidence of identity and eligibility for employment.
All Offers of Employment are Conditional, based on successful completion of reference and background checks.