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Home Based Inbound Call Center Jobs in Tulsa, OK

Addison Group

Member Service Specialist

Tulsa, OK · On-site

$20 - $25/hr

Handle inbound calls while providing courteous and professional customer support. * Resolve member ... Previous experience in customer service, call center, healthcare, insurance, or administrative ...

Addison Group

Member Service Specialist

Tulsa, OK · On-site

$20 - $25/hr

Handle inbound calls while providing courteous and professional customer support. * Resolve member ... Previous experience in customer service, call center, healthcare, insurance, or administrative ...

Prometric

Test Center Administrator (PT)

Tulsa, OK · On-site

$13/hr

Paid training * Sick time prorated based on start date * 401K * Employee Assistance Program ... Minimum of one year of customer service experience required, in person (call center, retail ...

Relation Insurance

Member Service Specialist

Tulsa, OK · On-site

$15 - $19/hr

Answers inbound calls promptly and professionally. * Strives to achieve first call resolution ... Previous customer service experience, preferably in a call center, healthcare, insurance, or ...

Relationinsurance

Member Service Specialist

Tulsa, OK · On-site

$15 - $19/hr

Answers inbound calls promptly and professionally. * Strives to achieve first call resolution ... Previous customer service experience, preferably in a call center, healthcare, insurance, or ...

RadNet Tulsa

Scheduling Trainer

Tulsa, OK

$19/hr

On occasion travel to our various scheduling call centers to provide training and participate in ... content based on learner feedback and outcomes * Maintain detailed training records, including ...

RadNet

Scheduling Trainer

Tulsa, OK · On-site

$19/hr

On occasion travel to our various scheduling call centers to provide training and participate in ... content based on learner feedback and outcomes * Maintain detailed training records, including ...

RadNet

Scheduling Trainer

Tulsa, OK · On-site

$19/hr

On occasion travel to our various scheduling call centers to provide training and participate in ... content based on learner feedback and outcomes * Maintain detailed training records, including ...

eTeam

Customer Service Assistant

Tulsa, OK · On-site

$15 - $20.50/hr

Successful team members may qualify to work from home. Responsibilities: Close * Respond to ... Prior customer service and call center experience required. * Flexibility with overtime, evenings ...

RadNet

Scheduling Trainer

Tulsa, OK

$19/hr

On occasion travel to our various scheduling call centers to provide training and participate in ... content based on learner feedback and outcomes * Maintain detailed training records, including ...

RW Supply and Design

Design Center Lead

Tulsa, OK · On-site

$50K - $60K/yr

Working Toward the Day Every Child is Home. Reasonable Accommodations Statement: To perform this ... Receive and verify inbound shipments, update quantities in the system. * Ensure related ...

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All JobsHome Based Inbound Call Center JobsHome Based Inbound Call Center Jobs in Tulsa, OK

Home Based Inbound Call Center information

See Tulsa, OK salary details

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How much do home based inbound call center jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for home based inbound call center in Tulsa, OK is $15.83, according to ZipRecruiter salary data. Most workers in this role earn between $14.28 and $16.68 per hour, depending on experience, location, and employer.

What skills and qualifications are needed to thrive as a home based inbound call center agent?

To thrive as a Home Based Inbound Call Center Agent, you need strong communication skills, active listening, problem-solving abilities, and typically at least a high school diploma. Familiarity with call center software, CRM systems, and VoIP technology is usually required. Outstanding customer service, patience, and the ability to work independently are valuable soft skills in this role. These skills and qualities are crucial for delivering efficient, high-quality support while maintaining customer satisfaction in a remote work environment.

What is a home based inbound call center?

Home based inbound call center jobs involve working remotely to handle incoming phone calls on behalf of a company or organization. Employees typically assist customers with inquiries, provide technical support, process orders, or resolve issues. These roles require a quiet home office, a reliable internet connection, and good communication skills. Companies often provide the necessary training and software for remote workers. Working from home offers flexibility and eliminates commuting, making it a popular choice for many seeking customer service positions.

What is the difference between Home Based Inbound Call Center vs Customer Service Representative?

AspectHome Based Inbound Call CenterCustomer Service Representative
Work EnvironmentRemote, home-based settingCan be remote or on-site, depending on employer
Required SkillsCommunication, problem-solving, basic tech skillsCommunication, problem-solving, product knowledge
CertificationsNone typically required, but customer service training helpfulCustomer service certifications optional
Industry UsageCommon in call centers, telecommunication, retailWidespread across various sectors including retail, tech, healthcare

Home Based Inbound Call Center jobs focus on handling customer inquiries remotely, often requiring minimal certifications. Customer Service Representatives may work in similar environments but can also be on-site, with broader roles in various industries. Both roles emphasize communication skills and customer satisfaction, but the call center position is specifically tailored for remote inbound calls.

What are common challenges faced by home based inbound call center agents, and how can they be managed?

Home-based inbound call center agents often face challenges such as maintaining focus amid household distractions, ensuring reliable internet connectivity, and managing feelings of isolation from working remotely. To overcome these, it's helpful to establish a dedicated workspace, schedule regular breaks, and communicate proactively with supervisors and team members through digital channels. Using productivity tools and participating in virtual team meetings can also help agents stay connected and engaged.
What are the most commonly searched types of Inbound Call Center jobs in Tulsa, OK? The most popular types of Inbound Call Center jobs in Tulsa, OK are:
Home Based Inbound Call Center jobs near you
Infographic showing various Home Based Inbound Call Center job openings in Tulsa, OK as of August 2026, with employment types broken down into 75% Full Time, and 25% Part Time. Highlights an 88% In-person, 6% Hybrid, and 6% Remote job distribution, with an average salary of $32,928 per year, or $15.8 per hour.

Member Service Specialist

Addison Group

Tulsa, OK • On-site

$20 - $25/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 19 days ago

Job description

Job Title: Member Service Specialist

Industry: Insurance / Healthcare Services

Location (City, State): Tulsa, OK

Assignment Type: Full-Time, Direct Hire

Pay: $20-25/hr

Work Schedule: Monday–Friday, 10am-7pm

Benefits: This position is eligible for medical, dental, vision, and 401(k).

About The Company:

Our client is a well-established organization committed to delivering exceptional service and support to its members. They foster a collaborative, team-oriented environment that values innovation, professional growth, and outstanding customer experiences.

Job Description:

The Member Service Specialist serves as the primary point of contact for members and providers by handling inbound inquiries, managing follow-up activities, and providing administrative support. This role requires strong communication skills, attention to detail, and the ability to work across multiple systems while delivering timely, accurate service.

Key Responsibilities:

  • Handle inbound calls while providing courteous and professional customer support.
  • Resolve member and provider inquiries whenever possible during the first interaction.
  • Explain available benefits, services, and account information accurately.
  • Maintain thorough documentation of customer interactions within internal systems.
  • Respond to emails received through shared and assigned inboxes.
  • Perform research and complete follow-up activities to ensure requests are resolved promptly.
  • Initiate outbound communications when additional information or follow-up is required.
  • Update case statuses and maintain accurate workflow records.
  • Manage assigned tasks independently while meeting service level expectations.
  • Collaborate with internal departments to resolve complex issues.
  • Assist with call coverage during periods of increased volume.
  • Identify recurring service trends and recommend opportunities to improve processes.
  • Utilize internal technology and AI-enabled tools to enhance efficiency and customer service.
  • Complete additional duties and special projects as assigned.

Qualifications:

  • High school diploma or equivalent required.
  • Previous experience in customer service, call center, healthcare, insurance, or administrative support preferred.
  • Experience using CRM, case management, ticketing, or similar software is a plus.
  • Strong verbal and written communication skills.
  • Excellent organizational, multitasking, and time management abilities.
  • High level of accuracy with documentation and recordkeeping.
  • Ability to work effectively in a collaborative team environment.
  • Comfortable learning new technology and navigating multiple computer systems.
  • Strong problem-solving skills and a customer-first mindset.

Additional Details:

This job description is intended to provide a general overview of the position and is not an exhaustive list of responsibilities or qualifications. Duties may evolve based on business needs.

Perks:

  • Competitive compensation
  • Comprehensive health benefits
  • 401(k) retirement plan
  • Paid time off and paid holidays
  • Employee assistance program
  • Wellness resources
  • Career advancement opportunities
  • Ongoing training and professional development
  • Collaborative and supportive work environment

Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.