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Home Based Inbound Call Center Jobs in Orlando, FL

MDS Communications

Call Center Representative

Orlando, FL · Remote

$15 - $16.50/hr

The opportunity to advance to management positions, Inbound Donor Services positions, as well as ... MDS Communications is a faith-based company rooted in Christian values. While we don't require ...

MDS Communications

Remote Call Center Agent

Orlando, FL · Remote

$15 - $16.50/hr

The opportunity to advance to management positions, Inbound Donor Services positions, as well as ... MDS Communications is a faith-based company rooted in Christian values. While we don't require ...

MDS Communications

Remote Call Center Agent

Orlando, FL · Remote

$15 - $16.50/hr

The opportunity to advance to management positions, Inbound Donor Services positions, as well as ... MDS Communications is a faith-based company rooted in Christian values. While we don't require ...

MDS Communications

Remote Call Center Agent

Orlando, FL · Remote

$15 - $16.50/hr

The opportunity to advance to management positions, Inbound Donor Services positions, as well as ... MDS Communications is a faith-based company rooted in Christian values. While we don't require ...

MDS Communications

Remote Call Center Agent

Orlando, FL · Remote

$15 - $16.50/hr

The opportunity to advance to management positions, Inbound Donor Services positions, as well as ... MDS Communications is a faith-based company rooted in Christian values. While we don't require ...

HealthCare Support

Call Center

Lake Mary, FL · On-site

$18 - $19/hr

This is a patient-focused healthcare role supporting individuals receiving in-home primary care ... After 90 days, eligible employees may participate in a pay incentive program, paid biweekly based ...

Flotilla Partners

Outbound CSR Service Scheduler

Sanford, FL · On-site

$13.50 - $18/hr

This is a high-energy, phone-based role focused on outbound calling, customer follow-up, and ... Outbound and/or inbound call center experience * Customer service or sales background * Experience ...

Ztek Consulting INC

Call Center Representative

Orlando, FL · On-site

$15 - $18.75/hr

Proficient in computer skills including typing navigating Windows-based platforms and utilizing ... Call Center Experience Medicare Line of business Good voice and computer skills ABOUT Ztek: Website ...

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All JobsHome Based Inbound Call Center JobsHome Based Inbound Call Center Jobs in Orlando, FL

Home Based Inbound Call Center information

See Orlando, FL salary details

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How much do home based inbound call center jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for home based inbound call center in Orlando, FL is $16.18, according to ZipRecruiter salary data. Most workers in this role earn between $14.57 and $17.07 per hour, depending on experience, location, and employer.

What is a home based inbound call center?

Home based inbound call center jobs involve working remotely to handle incoming phone calls on behalf of a company or organization. Employees typically assist customers with inquiries, provide technical support, process orders, or resolve issues. These roles require a quiet home office, a reliable internet connection, and good communication skills. Companies often provide the necessary training and software for remote workers. Working from home offers flexibility and eliminates commuting, making it a popular choice for many seeking customer service positions.

What skills and qualifications are needed to thrive as a home based inbound call center agent?

To thrive as a Home Based Inbound Call Center Agent, you need strong communication skills, active listening, problem-solving abilities, and typically at least a high school diploma. Familiarity with call center software, CRM systems, and VoIP technology is usually required. Outstanding customer service, patience, and the ability to work independently are valuable soft skills in this role. These skills and qualities are crucial for delivering efficient, high-quality support while maintaining customer satisfaction in a remote work environment.

What are common challenges faced by home based inbound call center agents, and how can they be managed?

Home-based inbound call center agents often face challenges such as maintaining focus amid household distractions, ensuring reliable internet connectivity, and managing feelings of isolation from working remotely. To overcome these, it's helpful to establish a dedicated workspace, schedule regular breaks, and communicate proactively with supervisors and team members through digital channels. Using productivity tools and participating in virtual team meetings can also help agents stay connected and engaged.

What is the difference between Home Based Inbound Call Center vs Customer Service Representative?

AspectHome Based Inbound Call CenterCustomer Service Representative
Work EnvironmentRemote, home-based settingCan be remote or on-site, depending on employer
Required SkillsCommunication, problem-solving, basic tech skillsCommunication, problem-solving, product knowledge
CertificationsNone typically required, but customer service training helpfulCustomer service certifications optional
Industry UsageCommon in call centers, telecommunication, retailWidespread across various sectors including retail, tech, healthcare

Home Based Inbound Call Center jobs focus on handling customer inquiries remotely, often requiring minimal certifications. Customer Service Representatives may work in similar environments but can also be on-site, with broader roles in various industries. Both roles emphasize communication skills and customer satisfaction, but the call center position is specifically tailored for remote inbound calls.

What are the most commonly searched types of Inbound Call Center jobs in Orlando, FL?

The most popular types of Inbound Call Center jobs in Orlando, FL are:

What cities near Orlando, FL are hiring for Home Based Inbound Call Center jobs?

Cities near Orlando, FL with the most Home Based Inbound Call Center job openings:

Home Based Inbound Call Center jobs near you
Infographic showing various Home Based Inbound Call Center job openings in Orlando, FL as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 15% Part Time, and 6% Contract. Highlights an 82% Physical, 3% Hybrid, and 15% Remote job distribution, with an average salary of $33,654 per year, or $16.2 per hour.

Call Center Representative

MDS Communications

Orlando, FL • Remote

$15 - $16.50/hr

Full-time

Medical, PTO

Re-posted 25 days ago

Job description

Job DetailsLevel: EntryJob Location: Florida Remote - FLEducation Level: Not SpecifiedSalary Range: $15. 00 - $16. 50 HourlyJob Shift: AnyMDS Communications is looking to hire Call Center Representatives!
Are you seeking a job with real purpose—where your efforts help people in need and support causes you care deeply about? As a Communication Specialist at MDS Communications, you won’t just make calls—you’ll make a difference.
For over 33 years, the nation’s most respected non-profits have partnered with MDS Communications to lead impactful telephone fundraising programs and donor communications. With over 400 employees across 18 states, we’re one of the largest and most trusted names in the industry. Our clients include renowned charities like: Special Olympics, Habitat for Humanity, CARE, Heifer International, Operation Smile, Project Hope, Save the Children, the International Fellowship of Christians and Jews, The American Red Cross, and Christian ministries like Focus on the Family, Prison Fellowship, the Navigators and Catholic Medical Mission Board. We are fully registered in all 50 states and uphold the highest standards of legal and ethical compliance.
As an MDS Communication Specialist you will:
Receive in-depth training.
Be assigned to one of four MDS “Teams” that calls on behalf of a set of MDS clients.
Call for 4-8 different clients over the course of an 8 hour day, using predictive dialing equipment. We typically handle about 16-24 completed calls per hour with an average of about 20 - 30 seconds between calls.
Communicate with donors and prospective donors in a positive, engaging and enthusiastic manner using a carefully crafted script that is approved by our clients.
Secure financial gifts from donors and prospective donors on behalf of our clients.
Maintain minimum fundraising and productivity metrics.
Successful applicants will bring:
1 year or more of successful outbound telemarketing experience or a strong general employment record with long term stability
Dedicated wired internet connection
A quiet place to work at home free from normal household interruptions
Basic computer skills.
A commitment and enthusiasm to the charitable and non-profit causes we represent.
A willingness to learn.
Persistence
Benefits of joining MDS:
$15-$16.50 per hour for 40 hours shifts (depending on schedule).
Participation in our performance bonus program (MDS paid $635,000 in bonuses in 2024, equating to over $12,000 per week). Top performers consistently earn $8-$10+ in hourly bonus on top of the wages mentioned above.
Paid break time.
Health insurance eligibility after just 2 months. MDS pays 75% of base employee premiums.
Paid time off.
The opportunity to advance to management positions, Inbound Donor Services positions, as well as manage portfolios of $1k-$10k donors for our clients. MDS seeks to promote from within whenever possible.
MDS Communications is a faith-based company rooted in Christian values. While we don’t require employees to share our beliefs, we do ask they respect our desire to be salt and light in a dark and desperate world —both through our work and how we treat one another. Because God loves redemption stories, we’re proud to be a recovery-friendly workplace. If you are sober and committed to extending your sobriety, we want to help you on that journey.
Qualifications

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