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Home Based Inbound Call Center Jobs in Inkster, MI

M.I.N.D

Appointment Call Center Agent

Farmington, MI · On-site

$19 - $23/hr

Manages a large volume of inbound and outbound calls in a timely manner. * Completes initial ... call center experience. Work Environment This job operates in a medical office facility. This role ...

Professional Moving & Storage

Call Center Agent

Detroit, MI · On-site

$14.75 - $19.50/hr

We are seeking a Call Center Agent to join our team! You will be responsible for helping customers ... Document and update customer records based on interactions * Develop and maintain a knowledge base ...

Professional Moving & Storage

Call Center Agent

Detroit, MI · On-site

$14.75 - $19.50/hr

We are seeking a Call Center Agent to join our team. You will be responsible for helping customers ... customer records based on interactions Develop and maintain a knowledge base of the evolving ...

Redefine Real Estate

Be Seen First

Call Center Representative

Plymouth, MI · On-site

$15 - $25/hr

Make calls to inbound leads and set up appointments. * Keep track of calls and appointments in our ... Company Description Redefine Real Estate is a fast-growing, next-gen real estate team based in ...

Redefine Real Estate

Be Seen First

Call Center Representative

Plymouth, MI · On-site

$15 - $25/hr

Make calls to inbound leads and set up appointments. * Keep track of calls and appointments in our ... Company Description Redefine Real Estate is a fast-growing, next-gen real estate team based in ...

Redefine Real Estate

Call Center Representative

Plymouth, MI · On-site

$15.25 - $19/hr

Make calls to inbound leads and set up appointments. * Keep track of calls and appointments in our ... Company Description Redefine Real Estate is a fast-growing, next-gen real estate team based in ...

orsa credit union

call center specialist

Novi, MI · On-site

$20.48/hr

Support Relationship-Based Member Needs Guide members through new account openings, lending ... Partner Across the Care Center Collaborate with inbound care, outreach, digital, lending, and ...

orsa credit union

call center specialist

Novi, MI · On-site

$20.48/hr

Support relationship-based member needs Guide members through new account openings, lending ... Partner across the care center Collaborate with inbound care, outreach, digital, lending, and ...

Ascensus

Bilingual Call Center Representative

Detroit, MI · On-site

$19/hr

Examine, review, process, calculate and (a) pay claims based on information, plan design, insurance ... Note: For call center roles specifically, it is a requirement to either hardwire your equipment ...

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All JobsHome Based Inbound Call Center JobsHome Based Inbound Call Center Jobs in Inkster, MI

Home Based Inbound Call Center information

See Inkster, MI salary details

$11

$16

$21

How much do home based inbound call center jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for home based inbound call center in Inkster, MI is $16.22, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $17.12 per hour, depending on experience, location, and employer.

What skills and qualifications are needed to thrive as a home based inbound call center agent?

To thrive as a Home Based Inbound Call Center Agent, you need strong communication skills, active listening, problem-solving abilities, and typically at least a high school diploma. Familiarity with call center software, CRM systems, and VoIP technology is usually required. Outstanding customer service, patience, and the ability to work independently are valuable soft skills in this role. These skills and qualities are crucial for delivering efficient, high-quality support while maintaining customer satisfaction in a remote work environment.

What is a home based inbound call center?

Home based inbound call center jobs involve working remotely to handle incoming phone calls on behalf of a company or organization. Employees typically assist customers with inquiries, provide technical support, process orders, or resolve issues. These roles require a quiet home office, a reliable internet connection, and good communication skills. Companies often provide the necessary training and software for remote workers. Working from home offers flexibility and eliminates commuting, making it a popular choice for many seeking customer service positions.

What is the difference between Home Based Inbound Call Center vs Customer Service Representative?

AspectHome Based Inbound Call CenterCustomer Service Representative
Work EnvironmentRemote, home-based settingCan be remote or on-site, depending on employer
Required SkillsCommunication, problem-solving, basic tech skillsCommunication, problem-solving, product knowledge
CertificationsNone typically required, but customer service training helpfulCustomer service certifications optional
Industry UsageCommon in call centers, telecommunication, retailWidespread across various sectors including retail, tech, healthcare

Home Based Inbound Call Center jobs focus on handling customer inquiries remotely, often requiring minimal certifications. Customer Service Representatives may work in similar environments but can also be on-site, with broader roles in various industries. Both roles emphasize communication skills and customer satisfaction, but the call center position is specifically tailored for remote inbound calls.

What are common challenges faced by home based inbound call center agents, and how can they be managed?

Home-based inbound call center agents often face challenges such as maintaining focus amid household distractions, ensuring reliable internet connectivity, and managing feelings of isolation from working remotely. To overcome these, it's helpful to establish a dedicated workspace, schedule regular breaks, and communicate proactively with supervisors and team members through digital channels. Using productivity tools and participating in virtual team meetings can also help agents stay connected and engaged.
What cities near Inkster, MI are hiring for Home Based Inbound Call Center jobs? Cities near Inkster, MI with the most Home Based Inbound Call Center job openings:
Home Based Inbound Call Center jobs near you

Appointment Call Center Agent

M.I.N.D

Farmington, MI • On-site

$19 - $23/hr

Full-time

Posted 5 days ago

Job description

Appointment center agent
Classification – FSLA - Non-Exempt – hourly.
Salary Grade/Level/Range
Level of experience, longevity, within current company pay structure.
Reports to
Appointment Center Manager.

Summary/Objective
Assist patients with scheduling appointments for office visits.
Essential Functions
  • Answer incoming calls which pertain to appointment requests, task a physician etc. answer telephone calls on multi-telephone system in a professional manner.
  • Manages a large volume of inbound and outbound calls in a timely manner.
  • Completes initial registration information of new patients following established policies and procedures.
  • Updates any changes of patient’s information in computer database.
  • Must be able to communicate with patients courteously and calmly.
  • Other duties as assigned by Manager.
Qualities and Characteristics
  • Maintains a professional relationship and positive attitude with co-workers, patients and all M.I.N.D staff.
  • Strives to learn more and receptive to new challenges and opportunities.
  • Displays enthusiasm toward the work and the mission of M.I.N.D.
Qualifications
  • High School Diploma or GED.
  • 1+ year experience/understanding of health insurance, appointment scheduling software and tracking.
  • 1+ year call center experience.
Work Environment
This job operates in a medical office facility. This role routinely uses office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Physical Demands
This position requires the ability to sit for long periods of time, answering calls on a multi-line phone system, writing, reading and note taking.
Position Type/Expected Hours of Work
This is a full-time position. Days and hours of work are Monday through Friday, varying hours between 8:00 a.m. to 4:00 p.m.
  • Travel – none
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Employees should adhere to all approved policies, procedures and philosophies.

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