ZipRecruiter

Log In

1

Home Based Inbound Call Center Jobs in Inkster, MI

MDS Communications

Call Center Representative

Detroit, MI · Remote

$14.73 - $16.50/hr

The opportunity to advance to management positions, Inbound Donor Services positions, as well as ... MDS Communications is a faith-based company rooted in Christian values. While we don't require ...

MDS Communications

Call Center Representative

Detroit, MI · Remote

$14.73 - $16.50/hr

The opportunity to advance to management positions, Inbound Donor Services positions, as well as ... MDS Communications is a faith-based company rooted in Christian values. While we don't require ...

Professional Moving & Storage INC

Call Center Agent

Detroit, MI · On-site

$13.75 - $18/hr

Call Center Agent We are seeking a Call Center Agent to join our team! You will be responsible for ... Document and update customer records based on interactions * Develop and maintain a knowledge base ...

Catch Vibe Voice

Call Center Agent

Detroit, MI · On-site

$13.75 - $18/hr

Call Center Agent Introduction: Join a people-focused team where clear communication makes a ... Performance-based incentives. * A supportive, team-driven environment. Apply now and build valuable ...

Entertainment Travel Associates

Call Center Agent

Detroit, MI · On-site

$13.75 - $18/hr

Call Center Agent Introduction: Join a people-focused team where clear communication makes a ... Performance-based incentives. * A supportive, team-driven environment. Apply now and build valuable ...

MDS Communications

Remote Call Center Agent

Detroit, MI · Remote

$14.73 - $16.50/hr

The opportunity to advance to management positions, Inbound Donor Services positions, as well as ... MDS Communications is a faith-based company rooted in Christian values. While we don't require ...

previous pagenext page

Showing results 21-40

All JobsHome Based Inbound Call Center JobsHome Based Inbound Call Center Jobs in Inkster, MI

Home Based Inbound Call Center information

See Inkster, MI salary details

$11

$16

$21

How much do home based inbound call center jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for home based inbound call center in Inkster, MI is $16.22, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $17.12 per hour, depending on experience, location, and employer.

What skills and qualifications are needed to thrive as a home based inbound call center agent?

To thrive as a Home Based Inbound Call Center Agent, you need strong communication skills, active listening, problem-solving abilities, and typically at least a high school diploma. Familiarity with call center software, CRM systems, and VoIP technology is usually required. Outstanding customer service, patience, and the ability to work independently are valuable soft skills in this role. These skills and qualities are crucial for delivering efficient, high-quality support while maintaining customer satisfaction in a remote work environment.

What is a home based inbound call center?

Home based inbound call center jobs involve working remotely to handle incoming phone calls on behalf of a company or organization. Employees typically assist customers with inquiries, provide technical support, process orders, or resolve issues. These roles require a quiet home office, a reliable internet connection, and good communication skills. Companies often provide the necessary training and software for remote workers. Working from home offers flexibility and eliminates commuting, making it a popular choice for many seeking customer service positions.

What is the difference between Home Based Inbound Call Center vs Customer Service Representative?

AspectHome Based Inbound Call CenterCustomer Service Representative
Work EnvironmentRemote, home-based settingCan be remote or on-site, depending on employer
Required SkillsCommunication, problem-solving, basic tech skillsCommunication, problem-solving, product knowledge
CertificationsNone typically required, but customer service training helpfulCustomer service certifications optional
Industry UsageCommon in call centers, telecommunication, retailWidespread across various sectors including retail, tech, healthcare

Home Based Inbound Call Center jobs focus on handling customer inquiries remotely, often requiring minimal certifications. Customer Service Representatives may work in similar environments but can also be on-site, with broader roles in various industries. Both roles emphasize communication skills and customer satisfaction, but the call center position is specifically tailored for remote inbound calls.

What are common challenges faced by home based inbound call center agents, and how can they be managed?

Home-based inbound call center agents often face challenges such as maintaining focus amid household distractions, ensuring reliable internet connectivity, and managing feelings of isolation from working remotely. To overcome these, it's helpful to establish a dedicated workspace, schedule regular breaks, and communicate proactively with supervisors and team members through digital channels. Using productivity tools and participating in virtual team meetings can also help agents stay connected and engaged.
What cities near Inkster, MI are hiring for Home Based Inbound Call Center jobs? Cities near Inkster, MI with the most Home Based Inbound Call Center job openings:
Home Based Inbound Call Center jobs near you

Loan Specialist - Call Center

Qualfon

Highland Park, MI

$19.25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 10 days ago

Qualfon rating

7.6

Company rating: 7.6 out of 10

Based on 29 frontline employees who took The Breakroom Quiz

10th of 71 rated call and contact centers

Job description

Loan Specialist – Banking & Financial Services (Onsite)

Location: Highland Park, MI


Pay: $19.25 per hour


Multiple Shifts Available: 9a–6p | 9a–8p | 10a–9p | 1p–10p | 2p–11p 

Veterans and military family members are strongly encouraged to apply.

About the Role

Qualfon is hiring Loan Specialists to support customers with their banking and consumer loan needs. In this role, you’ll handle inbound calls, assist with account maintenance, and provide excellent customer service for existing banking members.

This is a high-volume call center role ideal for candidates with customer service, banking, or financial services experience.


What You’ll Do

• Answer inbound calls related to consumer loans and banking accounts
• Assist with checking, savings, CDs, and credit card inquiries
• Help customers recover online banking credentials
• Process account updates, balance transfers, and authorized user requests
• Handle fraud-related and payment authorization questions
• Document interactions accurately and follow banking regulations
• Deliver professional, empathetic customer service on every call


What We’re Looking For

• 1+ year customer service experience (banking, financial services, fraud, insurance, or call center preferred)
• Strong verbal communication and basic computer skills
• Ability to multitask and work in a fast-paced call center environment
• Reliable attendance and stable work history
• Comfortable working onsite in Highland Park
• High School Diploma or GED required

Who We Are:

Qualfon is a global provider of omnichannel customer experience and business support solutions. From call center support to lead generation to ecommerce fulfillment, we support our clients and their customers throughout the customer journey.  Our mission is to help as many people as possible pursue their total vocation - as individuals and as members of society - by creating an ever-growing number of job opportunities as we strive to become the partner of choice for our clients.  At Qualfon, you’ll find more than just a job, you’ll find a place to grow, develop your career, and be part of a supportive, purpose-driven team.

What We Offer:

 We provide a comprehensive benefits package designed to support your health, financial well-being, and work-life balance:

  •  Medical, Dental & Vision Coverage with multiple plan options
  • Telemedicine & Mental Health Support for convenient care
  • Paid Time Off (PTO) that grows with your tenure
  • 401(k) with Company Match to help you plan for the future
  • Employee Assistance Program (EAP) with free counseling and wellness resources
  • Company-Paid Life & Disability Insurance for added peace of mind
  • Tuition-Free Business Degrees through Rochat School of Business for employees and eligible family members
  • Voluntary Benefits including accident, critical illness, hospital coverage, and more
  • Additional Perks like legal assistance, identity protection, and pet insurance

QUALFON is an equal opportunity employer. QUALFON provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, national origin, age, disability, genetic information (including testing and characteristics), marital status, ancestry, status as a covered veteran, uniformed servicemember status and any other characteristic protected under applicable federal, state or local law.


USD $19.25 - USD $19.25 /Hr.

What Qualfon employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply