ZipRecruiter

Log In

1

Home Based Inbound Call Center Jobs in Inkster, MI

University of Michigan

Call Center Rep Inter

Ann Arbor, MI · Hybrid

$45K - $65K/yr

Call Center Rep Inter Apply Now How to Apply A cover letter is required for consideration for this ... Manages a high volume of inbound calls related to appointments, services, billing, insurance, and ...

University of Michigan

Call Center Rep Inter

Ann Arbor, MI · On-site

$45K - $65K/yr

Manages a high volume of inbound calls related to appointments, services, billing, insurance, and ... Provides service training to other call center staff. * Follow standard operating procedures and ...

dfb

Member Service Agent

Dearborn, MI

$18.50/hr

Provide superior friendly phone service in an inbound call center to enhance the relationship with ... Provide solutions based, accurate service, including inquiries, financial transactions, loss ...

TEKsystems

Call Center Representative

Plymouth, MI · On-site

$21/hr

Handle inbound and occasional follow-up calls in a fast-paced call center environment. * Answer ... position based out of Plymouth, MI. Pay and Benefits The pay range for this position is $21.00 ...

MDS Communications

Call Center Representative

Detroit, MI · Remote

$15 - $16/hr

The opportunity to advance to management positions, Inbound Donor Services positions, as well as ... MDS Communications is a faith-based company rooted in Christian values. While we don't require ...

dfb

Member Service Agent

Dearborn, MI · On-site

$18.50/hr

Provide superior friendly phone service in an inbound call center to enhance the relationship with ... Provide solutions based, accurate service, including inquiries, financial transactions, loss ...

Thornton and Grooms

Be Seen First

Customer Service Representative

Farmington Hills, MI · On-site

$18 - $24/hr

Support Home Care Club members with scheduling and renewals * Complete follow-up calls and ... Raw inbound call booking rate of 37%+ * Average handle time between 3-4.5 minutes * Quality score ...

orsa credit union

call center agent

Novi, MI · On-site

$18.94/hr

The care solutions agent applies care center standards in real time, using knowledge tools ... based on business needs. How you'll shape the member experience: * Support Members Through Inbound ...

next page

Showing results 1-20

All JobsHome Based Inbound Call Center JobsHome Based Inbound Call Center Jobs in Inkster, MI

Home Based Inbound Call Center information

See Inkster, MI salary details

$11

$16

$21

How much do home based inbound call center jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for home based inbound call center in Inkster, MI is $16.22, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $17.12 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Home Based Inbound Call Center Agent, and why are they important?

To thrive as a Home Based Inbound Call Center Agent, you need strong communication skills, active listening, problem-solving abilities, and typically at least a high school diploma. Familiarity with call center software, CRM systems, and VoIP technology is usually required. Outstanding customer service, patience, and the ability to work independently are valuable soft skills in this role. These skills and qualities are crucial for delivering efficient, high-quality support while maintaining customer satisfaction in a remote work environment.

What are home based inbound call center jobs?

Home based inbound call center jobs involve working remotely to handle incoming phone calls on behalf of a company or organization. Employees typically assist customers with inquiries, provide technical support, process orders, or resolve issues. These roles require a quiet home office, a reliable internet connection, and good communication skills. Companies often provide the necessary training and software for remote workers. Working from home offers flexibility and eliminates commuting, making it a popular choice for many seeking customer service positions.

What is the difference between Home Based Inbound Call Center vs Customer Service Representative?

AspectHome Based Inbound Call CenterCustomer Service Representative
Work EnvironmentRemote, home-based settingCan be remote or on-site, depending on employer
Required SkillsCommunication, problem-solving, basic tech skillsCommunication, problem-solving, product knowledge
CertificationsNone typically required, but customer service training helpfulCustomer service certifications optional
Industry UsageCommon in call centers, telecommunication, retailWidespread across various sectors including retail, tech, healthcare

Home Based Inbound Call Center jobs focus on handling customer inquiries remotely, often requiring minimal certifications. Customer Service Representatives may work in similar environments but can also be on-site, with broader roles in various industries. Both roles emphasize communication skills and customer satisfaction, but the call center position is specifically tailored for remote inbound calls.

What are some common challenges faced by home-based inbound call center agents, and how can they be managed?

Home-based inbound call center agents often face challenges such as maintaining focus amid household distractions, ensuring reliable internet connectivity, and managing feelings of isolation from working remotely. To overcome these, it's helpful to establish a dedicated workspace, schedule regular breaks, and communicate proactively with supervisors and team members through digital channels. Using productivity tools and participating in virtual team meetings can also help agents stay connected and engaged.
What cities near Inkster, MI are hiring for Home Based Inbound Call Center jobs? Cities near Inkster, MI with the most Home Based Inbound Call Center job openings:
Home Based Inbound Call Center jobs near you
Call Center Representative (Weekend Warrior - Part Time)

Call Center Representative (Weekend Warrior - Part Time)

1-800 Hansons, LLC

Troy, MI

$20/hr

Other

Posted 9 days ago

Job description

Weekend Warrior Call Center Representative

Grow with us! HANSONS is a top ranked home improvement company that is continuously growing and expanding. We are looking for people like you who want to join the team while constantly develop and grow within the company. Starting in our Call Center as an Inside Sales Representative, the normal advancement is to a lead, supervisor, Call Center Manager, Call Center Director, Marketing Director (overseeing the Call Center and Sales teams) and continue to grow from there!

The Weekend Warrior Call Center Representative is a part-time role designed for individuals who want to make an impact in a high-energy environment without a full weekday commitment. This role focuses on qualifying leads and confirming appointments on our highest-volume days — Friday, Saturday, and Sunday — supporting Hansons' Certified Home Improvement Experts heading into and across the weekend.

What We Offer:

  • Part-time opportunity working Friday, Saturday and Sunday
  • Fridays 10:30am-7pm, Saturday 8am-4pm, Sunday 9am-5pm
  • $20/Hour plus incentive pay and $1 Shift Differential Pay for all day Saturdays & Sundays as well as past 6pm on Fridays
  • Weekly pay via direct deposit
  • Tools to help you develop and grow internally
  • Referral bonuses earning up to $1,500/referral
  • Customer referral bonus of $500/customer scheduled for install
  • Committees to join such as Fun Committee and Well-Being Committee
  • And So Much More!

What You Will Do:

  • Provide outstanding customer experience when answering inbound & outbound calls to qualify and schedule appointments for product presentations.
  • Delight out customers by building rapport with them to enhance overall customer experience.
  • Deliver a world class customer experience while showcasing listening skills by appropriately responding to customer verbal queues and answering questions.
  • Determine customer needs and provide assurance and solutions to those needs.
  • Utilize internal business tools and applications to effectively assist customer inquiries.
  • Demonstrate accuracy of work with an eye for detail in completing documentation in the scheduling system.
  • Support sales representatives via phone & email, as needed.
  • Present professionalism always; whether on the phone with a prospective customer or awaiting a call.
  • Must be able to work in a team environment, communicate with other agents and promote a positive work ethic.
  • Complete other duties and special projects as assigned

What We Require:

  • High school diploma or GED required
  • Minimum 1 year of sales, marketing or customer service experience
  • Highly motivated, dependable, energetic, and positive
  • Strong verbal communication, active listening, and interpersonal skills
  • Ability to engage customers and guide them toward committing to an appointment
  • Reliable, punctual and demonstrates a strong work ethic
  • Preferred: Some college, 2+ years of relevant experience, call center background

Physical Requirements:

  • Must be able to remain sitting in a stationary position for prolonged periods
  • Requires the ability to move about inside the office
  • Must be able to move items weighing up to 25 pounds
  • Must be able to communicate effectively with staff, customers, vendors, and the public
  • Constantly operates a computer and other office equipment such as a calculator, copy machine and computer printer

Hours/Schedule:

Full-time or Part-Time available, 20 - 40 hours per week/52 weeks per year. Standard hours are M – F, 8:00 – 9:00 and every other Sunday from 8:00 – 8:00, but due to cyclical nature of position, some overtime, including evening and weekend hours, will be required to complete projects under deadlines. Some local and statewide travel may be required.

It is the policy of 1-800 Hansons, LLC not to discriminate against age, color, sex, sexual orientation, gender identity, disability, national origin, race, religion, or veteran status.

Apply