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Home Based Call Center Representative Jobs in Springfield, MO

Sales Representative

Nixa, MO ยท On-site

$76K - $121K/yr

... call center or door-to-door sales environment and want to level up their professional careers ... Advancement and promotions based on personal performance * Excellent ongoing professional ...

Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met. Employment Type: Full-Time Available shifts: Location ...

Headquartered in Springfield, MO, our vision is to be the most relevant faith-based credit union in ... Do you have teller experience and experience working in a call center for a financial institution ...

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Home Based Call Center Representative information

See Springfield, MO salary details

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How much do home based call center representative jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for home based call center representative in Springfield, MO is $16.29, according to ZipRecruiter salary data. Most workers in this role earn between $13.99 and $17.50 per hour, depending on experience, location, and employer.

What does a home based call center representative do?

A Home Based Call Center Representative handles customer service, sales, or support calls from their own home, using a computer and phone. They assist customers by answering questions, resolving issues, processing orders, or providing information about products and services. These representatives typically follow scripts and company guidelines while maintaining a professional and friendly demeanor. The role often requires strong communication skills, the ability to multitask, and proficiency with various software systems.

What are the key skills and qualifications needed to thrive as a home based call center representative, and why are they important?

To thrive as a Home Based Call Center Representative, you need excellent verbal communication, problem-solving abilities, and often a high school diploma or equivalent. Familiarity with call center software, customer relationship management (CRM) systems, and reliable internet connectivity is typically required. Strong listening skills, patience, and self-motivation help representatives deliver exceptional service while working independently. These skills and qualities are crucial for ensuring customer satisfaction and maintaining productivity in a remote environment.

What are some common challenges faced by home based call center representatives, and how can they be effectively managed?

Home-based call center representatives often face challenges such as maintaining focus in a home environment, managing time effectively, and dealing with technical issues without immediate in-person support. To manage these, it's important to establish a dedicated, quiet workspace, follow a structured daily schedule, and stay proactive in communicating with your team for technical assistance or workflow updates. Many companies provide training and virtual support resources to help representatives stay connected and productive.

What is the difference between Home Based Call Center Representative vs Customer Service Agent?

AspectHome Based Call Center RepresentativeCustomer Service Agent
CredentialsHigh school diploma or equivalent; sometimes certifications in communication or customer serviceHigh school diploma or equivalent; certifications vary by employer
Work EnvironmentRemote, home-based setting with a computer and phoneTypically office-based, but can be remote depending on the company
Industry UsageCommon in call centers, telecommunication, and customer support industriesUsed across retail, tech, and service industries for customer support roles

While both roles involve assisting customers via phone or online, a Home Based Call Center Representative works remotely from home, focusing on inbound or outbound calls for various companies. A Customer Service Agent may work in a call center or remotely, handling customer inquiries, complaints, and support. The main difference lies in the work setting and sometimes the scope of responsibilities, but both roles require strong communication skills and customer service experience.

What are the most commonly searched types of Call Center Representative jobs in Springfield, MO?

The most popular types of Call Center Representative jobs in Springfield, MO are:

What cities near Springfield, MO are hiring for Home Based Call Center Representative jobs?

Cities near Springfield, MO with the most Home Based Call Center Representative job openings:

Infographic showing various Home Based Call Center Representative job openings in Springfield, MO as of August 2026, with employment types broken down into 80% Full Time, and 20% Part Time. Highlights an 80% In-person, and 20% Remote job distribution, with an average salary of $33,890 per year, or $16.3 per hour.

Walk-In Tub In-Home Sales Representative

4 State Home Improvements

Springfield, MO โ€ข On-site

Full-time

Posted 2 days ago

New


Job description

Walk-In Tub In-Home Sales Representative4 State Home Improvements Springfield, Missouri

Territory: Springfield Metro & Regional Territory
Product: Walk-In Tubs
Experience: Previous In-Home Sales Experience Required

Experienced In-Home Sales Professionals Wanted

4 State Home Improvements is expanding our Walk-In Tub Division and is looking for an experienced In-Home Sales Representative to serve the Springfield market and surrounding communities.

This is a Road Warrior sales position for an experienced salesperson who enjoys working independently, doesn't need to be micromanaged, and genuinely enjoys working with seniors.

Our representatives help seniors, veterans, homeowners with mobility challenges, and their families find solutions that can make bathing safer and help people remain comfortable and independent in their homes.

If you're an experienced in-home closer who wants the company to provide the opportunity, product, training and support and then let you do what you know how to do sell we'd like to talk.

This Is NOT an Entry-Level Sales Position

Previous in-home sales experience is required.

We are not looking to teach someone how to sell in the home from scratch.

New representatives complete a one-day virtual training class covering our walk-in tub products, pricing, paperwork and sales process.

Then you're out in the field.

You should already know how to:

  • Run an in-home sales appointment
  • Establish trust and rapport quickly
  • Conduct a needs analysis
  • Present a high-ticket home improvement product
  • Discuss investment and financing options
  • Handle objections
  • Ask for the sale
  • Complete paperwork accurately
  • Manage your appointments and territory independently
Your Springfield Territory

Your home base will be the Springfield, Missouri metropolitan area.

This is not a desk job.

Representatives should be prepared to run appointments throughout a regional territory, generally within approximately a two-hour radius of their home.

That may include opportunities throughout southwest Missouri, the Ozarks, northern Arkansas, southeast Kansas and surrounding communities.

There will occasionally be opportunities to travel outside your normal territory based on company needs and available appointments.

For approved overnight assignments, lodging is available, along with applicable travel support.

You must enjoy being on the road and be comfortable managing yourself without someone standing over your shoulder.

Work With Seniors & Their Families

Our ideal salesperson doesn't just know how to close.

You need to like people.

A significant portion of our customers are seniors who are considering a walk-in tub because getting into and out of a traditional bathtub has become difficult or because they are planning ahead so they can remain in their home.

That means listening matters.

Patience matters.

Trust matters.

You'll often be helping a homeowner and their family make an important decision about safety, comfort and independence.

We want representatives who can build that trust while still confidently asking for the business.

Compensation & Incentives

4 State Home Improvements offers a highly competitive performance-based compensation opportunity for experienced in-home sales professionals.

Our compensation program includes:

  • Strong commission opportunity
  • Profit-sharing potential
  • Performance and production bonuses
  • Gas and travel incentives
  • Lodging for approved overnight assignments
  • Additional opportunities and incentives based on production

This is a performance-driven sales position. Your income will depend on your ability to run appointments professionally and close business.

Full compensation details will be discussed during the interview process.

What You Must Have

The following are requirements for this position:

  • Previous in-home sales experience REQUIRED
  • iPad with active cellular service REQUIRED
  • Valid driver's license REQUIRED
  • Reliable transportation REQUIRED
  • Ability to work independently without constant supervision REQUIRED
  • Willingness to work throughout a regional territory REQUIRED
  • Willingness to occasionally travel outside your normal market REQUIRED
  • Ability to work some evenings and weekends when homeowner appointments require it REQUIRED
  • Strong communication and closing skills REQUIRED
  • Professional appearance and demeanor REQUIRED
  • Ability and willingness to work with seniors and their families REQUIRED
  • Ability to successfully complete the one-day virtual training REQUIRED
iPad Requirement

Because this is a mobile, technology-driven sales position, representatives must have an iPad with active cellular service available for use in the field.

The iPad will be used for sales-related activities, communication, customer information, paperwork and other aspects of the sales process.

An iPad with cellular service must be available before beginning field appointments.

Who We're Looking For

We are especially interested in candidates with previous in-home sales experience involving:

  • Walk-in tubs
  • Bathroom remodeling
  • Windows
  • Roofing
  • Siding
  • HVAC
  • Solar
  • Water treatment
  • Other high-ticket home improvement products

Experience specifically selling walk-in tubs is a plus, but it is not required.

Successful high-ticket in-home sales experience is required.

This Position Is Different

We don't believe experienced salespeople need someone calling them every hour asking where they are.

We believe in freedom with accountability.

We provide the product.

We provide the training.

We provide the support.

We provide the opportunity.

You take ownership of the appointment and the result.

If you need constant supervision to stay motivated, this probably isn't the right position.

If you have a track record of in-home sales success and prefer being trusted to manage yourself, this may be exactly what you've been looking for.

About 4 State Home Improvements

4 State Home Improvements is a growing home improvement company focused on helping homeowners improve the safety, comfort and enjoyment of their homes.

We're expanding our Walk-In Tub Division and building a regional team of experienced sales professionals who want independence, earning opportunity and room to grow as the company expands.

4 State Home Improvements

Building Trust One Project at a Time

Ready to Talk?

Apply through this posting and tell us about your previous in-home sales experience.

Please include:

  • The products you've sold
  • The markets you've worked in
  • Your experience running and closing in-home appointments
  • Your approximate years of in-home sales experience

Candidates without previous in-home sales experience will not be considered for this particular position.

Candidates must have an iPad with active cellular service to be considered for this position.