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Holiday Inn Jobs in Springfield, VA (NOW HIRING)

Donohoe Hospitality

Sales Manager

Washington, DC · On-site

$65K/yr

Working at Holiday Inn Washington DC National Mall offers a unique and rewarding experience for several reasons. Situated near the National Mall, the hotel is within walking distance of iconic ...

Donohoe Hospitality

Bell Person

Washington, DC · On-site

$10/hr

Working at Holiday Inn Washington DC National Mall offers a unique and rewarding experience for several reasons. Situated near the National Mall, the hotel is within walking distance of iconic ...

Donohoe Hospitality Services

Bell Person

Washington, DC · On-site

$10/hr

Working at Holiday Inn Washington DC National Mall offers a unique and rewarding experience for several reasons. Situated near the National Mall, the hotel is within walking distance of iconic ...

Donohoe Hospitality

Room Attendant

Washington, DC · On-site

$20.09/hr

Working at Holiday Inn Washington DC National Mall offers a unique and rewarding experience for several reasons. Situated near the National Mall, the hotel is within walking distance of iconic ...

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How much do holiday inn jobs pay per hour?

As of Jul 15, 2026, the average hourly pay for holiday inn in Springfield, VA is $22.17, according to ZipRecruiter salary data. Most workers in this role earn between $15.05 and $26.88 per hour, depending on experience, location, and employer.

What are common challenges faced by staff working at Holiday Inn hotels, and how can they be managed effectively?

Staff at Holiday Inn hotels often encounter challenges such as managing high guest volumes during peak seasons, handling diverse guest needs, and maintaining consistent service standards. Effective communication, teamwork, and adaptability are key to overcoming these challenges. Employees are encouraged to participate in regular training sessions and collaborate closely with colleagues in housekeeping, front desk, and food and beverage departments to ensure smooth operations and high guest satisfaction.

What are the key skills and qualifications needed to thrive as a Holiday Inn Front Desk Agent, and why are they important?

To thrive as a Holiday Inn Front Desk Agent, you need strong customer service skills, attention to detail, and a high school diploma or equivalent. Familiarity with hotel reservation systems (such as Opera or OnQ) and proficiency in basic computer applications are typically required. Excellent communication, problem-solving abilities, and a positive attitude set top performers apart in this role. These skills and qualities are crucial for ensuring guest satisfaction, efficient check-in/out processes, and smooth daily hotel operations.

What are Holiday Inn jobs?

Holiday Inn jobs refer to the various positions available at Holiday Inn hotels, which are part of the InterContinental Hotels Group (IHG). These roles range from front desk agents and housekeeping staff to management, food and beverage service, and maintenance personnel. Employees at Holiday Inn work together to provide guests with a comfortable and enjoyable stay, ensuring high standards of hospitality and customer service. The jobs can offer opportunities for career development and advancement within the hotel industry.
What cities near Springfield, VA are hiring for Holiday Inn jobs? Cities near Springfield, VA with the most Holiday Inn job openings:
Holiday Inn jobs near you
Infographic showing various Holiday Inn job openings in Springfield, VA as of July 2026, with employment types broken down into 50% Full Time, and 50% Part Time. Highlights an 100% In-person job distribution, with an average salary of $46,119 per year, or $22.2 per hour.
Night Auditor Holiday Inn Central Washington DC

Night Auditor Holiday Inn Central Washington DC

Hotel Equities

Washington, DC • On-site

$21.50 - $22.75/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 20 days ago

Hotel Equities rating

5.4

Company rating: 5.4 out of 10

Based on 24 frontline employees who took The Breakroom Quiz

79th of 106 rated hotels

Job description


The Holiday Inn Washington DC-Central/White House is currently searching for a full time, well experienced Night Auditor for our Logan Circle neighborhood hotel in Washington DC.

Night Auditor (Overnight Shift 11 PM-7 AM)

Job Purpose:

The Front Desk Night Auditor is often the first point of contact and the first impression for guests and also serves as the Manager on Duty during the hours of 11:00PM until 7:00 AM. Warm, knowledgeable service and helpful guidance reassure guests they’ve made the right choice to stay with us.

  • Check guests in, issue room keys, and provide information on hotel services and room location.
  • Ensure required identification is taken from guests at check-in in line with local legislative requirements.
  • Answer phones in a prompt and courteous manner.
  • Answer, record and process all guest calls, messages, requests, questions or concerns.
  • Record guest preferences in the system.
  • Review the days transactions for accuracy and turn the system over to the new days business.
  • Check guests out, including resolving any late or disputed charges.
  • Accurately process all cash and credit card transactions using established procedures.
  • Communicate any outstanding guest requests or issues to management that may require additional monitoring or follow-up.
  • Take action to solve guest problems/complaints using appropriate service recovery guidelines.
  • Follow established hotel safety protocols and procedures at all times. Immediately report any health and safety incident, security breaches, concerns or suspicious behavior to the supervisor or manager on duty.
  • May routinely book guest reservations for individuals and/or groups that are requested either by phone or from within the hotel; process cancellations, revisions, and information updates on changes.
  • Work as part of a team and communicate with other departments as per hotel procedures to ensure excellent quality and service.
  • Perform other duties as assigned including guest room tours, concierge services, special guest requests, etc

Qualifications and Requirements:

High School diploma /Secondary qualification or equivalent.

Previous hotel Night Audit experience required, experience with Opera and IHG standards and policies preferred.

This job requires the ability to perform the following:

  • Frequently standing up behind the desk and front office areas.
  • Carrying or lifting items weighing up to 50 pounds / 23 kilograms.
  • Handling objects, products and computer equipment.
  • Basic computer skills to operate various property management and reservations systems, etc.

Other:

  • Being passionate about people and service.
  • Strong communication skills are essential when interacting with guests and employees.
  • Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc.
  • Basic math skills are used frequently when handling cash or credit.
  • Problem-solving, reasoning, motivating, and training abilities are often used.
  • Have the ability to work a flexible schedule including nights, weekends and/or holidays

Amazing Benefits At A Glance:

  • The salary for this position is between $21.50 to $22.75/hour
  • Team Driven and Values Based Culture
  • Medical/Dental/Vision
  • Vacation & Holiday Pay
  • Employee Assistance Program
  • Career Growth Opportunities/ Manager Training Program
  • Complimentary parking during scheduled shifts
  • 401(k)
  • Employee assistance program
  • Employee discount
  • Parental leave
  • Referral program


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