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Holiday Inn Express Jobs in Lenexa, KS (NOW HIRING)

KWB, LLC (Hotel Partners)

Front Desk Agent

Lenexa, KS · On-site

$16/hr

The Holiday Inn Express Lenexa is looking for a Guest Service Team Member. The right person has a great smile, out-going personality, and the willingness to provide outstanding guest service, and be ...

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See Lenexa, KS salary details

$7

$14

$25

How much do holiday inn express jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for holiday inn express in Lenexa, KS is $14.88, according to ZipRecruiter salary data. Most workers in this role earn between $11.39 and $16.41 per hour, depending on experience, location, and employer.

What is Holiday Inn Express?

Holiday Inn Express is a mid-priced hotel chain under the InterContinental Hotels Group (IHG) brand, known for offering comfortable, affordable accommodations with a focus on simplicity and efficiency. These hotels typically provide essential amenities such as complimentary breakfast, free Wi-Fi, and convenient locations for business and leisure travelers. The brand is designed for guests seeking a straightforward stay without unnecessary extras, making it popular among families and business travelers alike.

What does a typical shift look like for a front desk agent at Holiday Inn Express?

As a front desk agent at Holiday Inn Express, your shift usually involves welcoming guests, handling check-ins and check-outs, answering questions about hotel amenities, and resolving guest concerns. You’ll also coordinate with housekeeping and maintenance to ensure rooms are ready and guest needs are met promptly. Communication and multitasking are key, as you'll be the central point of contact between guests and other hotel departments. Teamwork is emphasized, especially during busy periods or special events.

What are the key skills and qualifications needed to thrive as a Holiday Inn Express front desk agent, and why are they important?

To excel as a Holiday Inn Express Front Desk Agent, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with hotel property management systems (such as Opera or OnQ), reservation software, and basic office equipment is often required. Excellent communication, problem-solving abilities, and a friendly, professional demeanor help agents stand out in guest interactions. These skills ensure smooth check-in/check-out processes, guest satisfaction, and effective resolution of issues in a hospitality environment.

What is the difference between Holiday Inn Express front desk agent vs hotel front desk clerk?

AspectHoliday Inn Express Front Desk AgentHotel Front Desk Clerk
CredentialsHigh school diploma; customer service experienceHigh school diploma; customer service skills
Work EnvironmentHotel lobby, customer interaction, shift workHotel lobby, guest check-in/out, shift work
Employer & IndustryHospitality, hotel industryHospitality, hotel industry

The Holiday Inn Express front desk agent and hotel front desk clerk roles are similar, both requiring customer service skills and working in hotel environments. The main differences are often related to brand-specific procedures and training. Both positions focus on guest check-in/out, reservations, and providing a positive guest experience within the hospitality industry.

What cities near Lenexa, KS are hiring for Holiday Inn Express jobs?

Cities near Lenexa, KS with the most Holiday Inn Express job openings:

Holiday Inn Express jobs near you
Infographic showing various Holiday Inn Express job openings in Lenexa, KS as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $30,958 per year, or $14.9 per hour.

Front Desk Agent Night auditor

Holiday Inn Express & Suites

Lees Summit, MO • On-site

$15 - $16.50/hr

Part-time

Re-posted 13 days ago

Holiday Inn Express rating

5.0

Company rating: 5.0 out of 10

Based on 522 frontline employees who took The Breakroom Quiz

89th of 107 rated hotels

Job description

Benefits:
  • Employee discounts

Holiday Inn Express & Suites Lee's Summit is currently hiring for Front Desk positions. The ideal candidate will have prior hotel front desk experience and must have experience with the Opera PMS system. Guest service skills, multi-taksing, and phone etiquette are essential for this position. Team oriented and friendly personality with guest experience focus are key to our team. Currently open for 11p-7a shifts with weekends and holidays required but flexible and open to other shifts as well. 

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