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Holiday Inn Express Jobs in Virginia (NOW HIRING)

Locums Pediatrics in VA

Richlands, VA · On-site

$159K - $206K/yr

... Holiday Inn Express, Claypool Hill, VA • Nearest airport: Tri-City Airport, Blountville, TN Compensation: Competitive hourly rates with weekly pay and malpractice included. Recruiter Information

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Holiday Inn Express information

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How much do holiday inn express jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for holiday inn express in Virginia is $15.27, according to ZipRecruiter salary data. Most workers in this role earn between $11.69 and $16.83 per hour, depending on experience, location, and employer.

What is Holiday Inn Express?

Holiday Inn Express is a mid-priced hotel chain under the InterContinental Hotels Group (IHG) brand, known for offering comfortable, affordable accommodations with a focus on simplicity and efficiency. These hotels typically provide essential amenities such as complimentary breakfast, free Wi-Fi, and convenient locations for business and leisure travelers. The brand is designed for guests seeking a straightforward stay without unnecessary extras, making it popular among families and business travelers alike.

What does a typical shift look like for a front desk agent at Holiday Inn Express?

As a front desk agent at Holiday Inn Express, your shift usually involves welcoming guests, handling check-ins and check-outs, answering questions about hotel amenities, and resolving guest concerns. You’ll also coordinate with housekeeping and maintenance to ensure rooms are ready and guest needs are met promptly. Communication and multitasking are key, as you'll be the central point of contact between guests and other hotel departments. Teamwork is emphasized, especially during busy periods or special events.

What are the key skills and qualifications needed to thrive as a Holiday Inn Express front desk agent, and why are they important?

To excel as a Holiday Inn Express Front Desk Agent, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with hotel property management systems (such as Opera or OnQ), reservation software, and basic office equipment is often required. Excellent communication, problem-solving abilities, and a friendly, professional demeanor help agents stand out in guest interactions. These skills ensure smooth check-in/check-out processes, guest satisfaction, and effective resolution of issues in a hospitality environment.

What is the difference between Holiday Inn Express front desk agent vs hotel front desk clerk?

AspectHoliday Inn Express Front Desk AgentHotel Front Desk Clerk
CredentialsHigh school diploma; customer service experienceHigh school diploma; customer service skills
Work EnvironmentHotel lobby, customer interaction, shift workHotel lobby, guest check-in/out, shift work
Employer & IndustryHospitality, hotel industryHospitality, hotel industry

The Holiday Inn Express front desk agent and hotel front desk clerk roles are similar, both requiring customer service skills and working in hotel environments. The main differences are often related to brand-specific procedures and training. Both positions focus on guest check-in/out, reservations, and providing a positive guest experience within the hospitality industry.

What cities in Virginia are hiring for Holiday Inn Express jobs?

Cities in Virginia with the most Holiday Inn Express job openings:

Infographic showing various Holiday Inn Express job openings in Virginia as of August 2026, with employment types broken down into 73% Full Time, and 27% Part Time. Highlights an 100% In-person job distribution, with an average salary of $31,762 per year, or $15.3 per hour.

Director of Housekeeping

Holiday Inn Express and Suites

Newport News, VA • On-site

Full-time

Re-posted 20 days ago


Holiday Inn Express rating

5.0

Company rating: 5.0 out of 10

Based on 522 frontline employees who took The Breakroom Quiz

89th of 107 rated hotels


Job description

Role Purpose

As Director of Housekeeping , you’ll keep all aspects of housekeeping and laundry running smoothly - and ensure high standards are met to deliver memorable and unique guest experiences.

Key Accountabilities

People

  • Direct daily activities, plan and assign work ensuring you always have the right staffing numbers.
  • Develop your team and improve their performance through coaching and feedback, and create performance and development goals for colleagues - recognise good performance.
  • Educate and train all team members in compliance with federal, state and local laws and safety regulations. Ensure staff are properly trained and have the tools and equipment to carry out job duties.
  • May assist with deep cleaning projects and/or assist housekeeping staff during high volume periods.

Guest Experience

  • Make sure the quality of housekeeping and laundry services is always superb - we have standards - but it’s down to you to make rooms special and memorable for guests.
  • Schedule routine inspections of all guest rooms and public areas to ensure furnishings, rooms, equipment, linens, public restrooms, lobby, etc. are clean and in good repair to meet guest satisfaction.
  • Carry out special requests from guests, VIPs, repeat visitors and club members.
  • Help guests with their questions and complaints to achieve complete guest satisfaction.
  • Look smart - wear your uniform with pride.

Responsible Business

  • Maintain and order supplies and equipment whilst minimising waste and maintaining “green” initiatives (example: container recycling, and cleaning agents).
  • Reunite items with owners - and log any lost and found property.
  • Perform other duties as assigned. May also serve as manager on duty.

Financial

  • Help prepare and monitor the hotel’s annual budget with a focus on increasing profitability.
  • Maintain proper inventory levels managing cost per room for supplies and labour Carry out the special requests from guests, VIPs, repeat visitors and club members.

Key Skills & Experiences

  • Four years' housekeeping/laundry management experience preferably in a hotel of similar size, including supervisory experience. Some college preferred.
  • Must be fluent in local language and other languages preferred.

Holiday Inn Express and Suites


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