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Holiday Barn Jobs (NOW HIRING)

Holiday Barn

Customer Service Associate

Richmond, VA

$14.25 - $19.75/hr

Holiday Barn Pet Resorts is seeking a full-time Customer Service Associate for our Midlothian location. As the face of our pet boarding, daycare, and training facility, Customer Service Associates ...

Holiday Barn

Customer Service Associate

Glen Allen, VA

$13.50 - $18.50/hr

Holiday Barn Pet Resorts is seeking a full-time Customer Service Associate for our Glen Allen location. As the face of our pet boarding, daycare, and training facility, Customer Service Associates ...

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How much do holiday barn jobs pay per hour?

As of May 30, 2026, the average hourly pay for holiday barn in the United States is $15.97, according to ZipRecruiter salary data. Most workers in this role earn between $12.02 and $18.27 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Holiday Barn Attendant, and why are they important?

To thrive as a Holiday Barn Attendant, you need experience in animal care, basic facility maintenance, and often a high school diploma or equivalent. Familiarity with animal management systems, cleaning equipment, and sometimes pet care certifications is beneficial. Exceptional attention to detail, strong communication, and a genuine love for animals are important soft skills. These abilities ensure the safety, well-being, and comfort of the animals while providing great customer service to their owners.

What are some typical responsibilities and challenges faced by staff working at a holiday barn?

Staff at a holiday barn are often responsible for guest check-ins and check-outs, maintaining the cleanliness and presentation of guest accommodations, and ensuring the facilities are well-stocked and safe. A common challenge in this role is balancing hospitality with operational duties, especially during peak holiday seasons when guest turnover is high. Teamwork and communication are essential, as staff must coordinate with maintenance, housekeeping, and management to ensure a smooth and enjoyable experience for guests. Flexibility and strong customer service skills are key for handling unexpected situations and guest requests.

What is a Holiday Barn?

A Holiday Barn typically refers to a lodging or accommodation facility, often located in rural or scenic areas, that is available for short-term rental during holidays or vacations. These barns are usually converted from traditional farm buildings into comfortable living spaces, offering amenities such as bedrooms, kitchens, and recreational areas. Holiday barns are popular for family getaways, group retreats, or romantic escapes, providing a unique blend of rustic charm and modern comfort. They are commonly found in countryside destinations and may also offer access to outdoor activities like hiking, fishing, or horseback riding.

What is the difference between Holiday Barn vs Holiday Resort Worker?

AspectHoliday BarnHoliday Resort Worker
CredentialsTypically no formal certifications requiredOften requires customer service or hospitality certifications
Work EnvironmentRural or countryside settings, focus on lodging and outdoor activitiesResort settings, including hotels, pools, and entertainment areas
Employer & IndustryVacation accommodations, hospitality industryResort and hospitality industry, often in tourist destinations
Common TasksGuest check-in, maintenance, outdoor activitiesFront desk, guest services, event assistance

While both roles involve hospitality and guest interaction, Holiday Barn workers typically focus on rural lodging and outdoor activities, whereas Holiday Resort Workers operate in resort environments with a broader range of guest services. The choice depends on the work setting and desired responsibilities.

More about Holiday Barn jobs
What cities are hiring for Holiday Barn jobs? Cities with the most Holiday Barn job openings:
What are the most commonly searched types of Barn jobs? The most popular types of Barn jobs are:
What states have the most Holiday Barn jobs? States with the most job openings for Holiday Barn jobs include:
What job categories do people searching Holiday Barn jobs look for? The top searched job categories for Holiday Barn jobs are:
Holiday Barn jobs near you
Infographic showing various Holiday Barn job openings in the United States as of May 2026, with employment types broken down into 78% Full Time, and 22% Part Time. Highlights an 100% In-person job distribution, with an average salary of $33,220 per year, or $16 per hour.

Customer Service Associate

Holiday Barn

Richmond, VA

$14.25 - $19.75/hr

Other

Posted 14 days ago

Job description

All communication will be via email. While we are excited to meet you, please keep our lobbies and phone lines clear for pet parents.
Do you love cats and dogs? Work with pets every day at our award-winning pet boarding, training, and daycare facility!
Holiday Barn Pet Resorts is seeking a full-time Customer Service Associate for our Midlothian location. As the face of our pet boarding, daycare, and training facility, Customer Service Associates ensure positive relationships are developed and maintained with our furry guests and their owners! Customer Service Associates provide critical face-to-face interaction with pet owners and have the opportunity to help customers choose the best services for their pets, decide on fun playtime activities, pick an appropriate pet grooming service, and schedule boarding stays.
Holiday Barn is a high-volume pet resort in Richmond, with the opportunity to discuss pet care with owners on a daily basis. Candidates for this position must be able to take care of all arrival and departure procedures for our guests, meet and greet our customers in a friendly and professional manner, work with customers during pick-up and drop-off, have the ability to multitask and handle a high volume of phone calls in a fast-paced environment with ease. Customer Service Associates are an intuitive part of our "pack" and work within our company's values and brand experience.
PREFERRED REQUIREMENTS
  • A person who thrives on interacting with people, dogs, cats, and other animals.
  • Basic pet industry knowledge - we don't expect you to know every breed, but some pet experience is beneficial.
  • Flexibility - we are a pet boarding business; candidates must have open availability and be ready to work weekends and major holidays.
  • Ability to use Microsoft 365.
  • Strong communication skills.

This workplace is moderately and physically demanding. Candidates must have the ability to lift and push up to 50lbs, stand for extended periods, be able to bend, stoop, reach, and stretch, along with the ability to move pets within the facility, vehicles, up and down stairs, and in and out of enclosures. The workplace is typified as a loud working environment - barking dogs, high-pressure dryers, etc.
Holiday Barn is a drug free workplace.
Holiday Barn is an equal opportunity employer.

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