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BlueCross BlueShield of Tennessee is seeking a Senior AI Engineerto lead the design, development, deployment, and support of advanced AI solutions across the healthcare payer ecosystem.

As part of the MLOps team, this position operates at the intersection of AI engineering, MLOps, and applied business problem-solving. The Senior AI Engineer will help evaluate and adopt emerging AI platforms, shape how AI solutions are architected and delivered, and collaborate with cross-functional teams to bring production-ready solutions to life. This role also plays a key part in mentoring engineers and establishing best practices for modern AI development.

Why This Role Is Exciting:

• End-to-End Impact- Work across the full lifecycle, from use case discovery and prototyping to delivering enterprise-scale AI solutions

• Hybrid AI Role- Engage across AI engineering, Generative AI, and MLOps in a single, high-impact position

• Modern Technology Exposure- Work hands-on with LLMs, evaluation frameworks, observability tools, and cloud-native platforms

• Cross-Functional Collaboration- Partner with business and technical stakeholders to solve real-world challenges

• Influence & Ownership- Help define standards, delivery models, and enterprise AI architecture

• Culture of Innovation- Thrive in an environment that encourages continuous learning, experimentation, and collaborative ideation

Note:

• This is a fully remote role, but final interviews at our Chattanooga, TN headquarters will be required.

• Sponsorship is available for this role.

Job Responsibilities

• Leadthe ideation, development, and productionalization of sophisticated AI solutions tailored for healthcare payer use cases.
• Architect, design, and implementcomplex, state-of-the-art AI models and algorithms, leveraging Python and cloud platforms like GCP Vertex AI.
• Partner strategicallywith product teams and business stakeholders todefine and prioritizeopportunities for applying advanced AI techniques to solve critical business challenges and drive process automation.
• Conductin-depth researchand maintain expertise in the latest advancements in AI,championing the adoptionof cutting-edge techniques and methodologies within the team.
• Architect and developrobust, scalable, and efficient systems and code bases for deploying AI models into production environments, ensuring high availability and performance.
• Serve as akey technical advisorto our internal Lines-of-Businesses, understanding complex needs, gathering requirements, and translating them into impactful, actionable AI solutions.
• Define and overseethe evaluation and validation frameworks for AI models, ensuring their accuracy, reliability, fairness, and performance exceed business requirements.
• Mentor and guidejunior engineers on best practices in AI development, model implementation, and system design.

Job Qualifications

Education

• Bachelor's degree in STEM (Science, Technology, Engineering or Math) or related field or equivalent work experience required.
• Master's or PhD degree in a relevant field (e.g., Computer Science, AI, Machine Learning)strongly preferred.

Experience

• 5+ yearsof relevant work experience in analytics, technology, software engineering, or healthcare (academic experience included), or related equivalent experience.
• 3+ yearsof hands-on experience specifically with machine learning, deep learning, and preferablyAI models(e.g., LLMs, diffusion models) is required.
• Proven experience handling large, complex datasets to build and optimize sophisticated data science pipelines.
• Deep experience with Machine Learning, Deep Learning frameworks (e.g.,Pytorch, TensorFlow), Natural Language Processing (NLP), and associated libraries (e.g.,Hugging Face Transformers).
• Experience deploying and managing ML models in cloud environments (GCP Vertex AI preferred, AWS SageMaker or Azure ML acceptable).

Skills/Certifications

• Expert proficiencyin Python and relevant data science/ML libraries.
• Proficient in Microsoft Office (Outlook, Word, Excel, and PowerPoint).
• Proven ability toarchitect, design, and implement complex systems. Demonstrated successleading technically challenging projectsfrom conception through to deployment.
• Exceptional abilityto interpret and translate complex technical concepts into information meaningful to project team members, business personnel, and leadership.
• Strongtechnical leadershipandmentorshipcapabilities.
• Must be able to communicate effectively andinfluenceboth technical and non-technical co-workers and stakeholders.
• Highly organized, reliable, capable of managing multiple complex tasks, demonstrating an exceptional work ethic andstrategic thinking.

Number of Openings Available

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Applying for this job indicates your acknowledgement and understanding of the following statements:

BCBST will recruit, hire, train and promote individuals in all job classifications without regard to race, religion, color, age, sex, national origin, citizenship, pregnancy, veteran status, sexual orientation, physical or mental disability, gender identity, or any other characteristic protected by applicable law.

Further information regarding BCBST's EEO Policies/Notices may be found by reviewing the following page:

BCBST's EEO Policies/Notices

BlueCross BlueShield of Tennessee is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at BlueCross BlueShield of Tennessee via-email, the Internet or any other method without a valid, written Direct Placement Agreement in place for this position from BlueCross BlueShield of Tennessee HR/Talent Acquisition will not be considered. No fee will be paid in the event the applicant is hired by BlueCross BlueShield of Tennessee as a result of the referral or through other means.