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High Volume Call Center Representative Jobs (NOW HIRING)

Clinical Associates

CALL CENTER REPRESENTATIVE

Pikesville, MD · On-site

$15.25 - $19.25/hr

Call Center Representative At Clinical Associates , we make being healthy easier. We connect our ... Our ideal candidates must be willing to work in a team environment, high volume call center and go ...

BDR Solutions LLC

Call Center Representative

Golden, CO · On-site

$17 - $19/hr

... representative responsible for receiving, processing, and supporting orders from VA clinics and ... This role operates within a structured, high-volume call center environment, following established ...

BDR Solutions LLC

Call Center Representative

Golden, CO · On-site

$17 - $19/hr

... representative responsible for receiving, processing, and supporting orders from VA clinics and ... This role operates within a structured, high-volume call center environment, following established ...

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As of Sep 9, 2026, the average hourly pay for high volume call center representative in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

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Infographic showing various High Volume Call Center Representative job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 16% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $37,257 per year, or $17.9 per hour.

CALL CENTER REPRESENTATIVE

Pikesville, MD • On-site

Clinical Associates, Inc.
Health Care and Social Assistance • 51 - 200 employees
Learn more about Clinical Associates, Inc.external

$15.25 - $19.25/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 23 days ago

Job description

Call Center Representative

At Clinical Associates, we make being healthy easier. We connect our patients to a seamless system of integrated medical care, which includes in-house specialists in areas of practice, from cardiology to podiatry. We also offer unique services like our nuclear stress testing facility.

We are seeking to add Full Time Medical Call Center Representatives to our team in Pikesville located in the Woodholme Medical Building at 1838 Greene Tree Road! Call Center experience in the medical field is required!

Our ideal candidates must be willing to work in a team environment, high volume call center and go above and beyond in providing customer service to our patients. We are a multi-specialty healthcare setting that offers enrichment and an opportunity for growth.

Shift: Monday – Friday 8:30 am - 4:30 pm

The Call Center Representative is the first point of contact and provides a professional, supportive, and nurturing experience for patients and visitors via telephone. The Call Center Representative is responsible for answering all incoming phone calls for the healthcare provider, scheduling appointments, and documenting messages in the EMR system.

The Call Center Representative must be detail oriented and possess the ability to multi-task to ensure that all company protocols are being performed efficiently and accurately.

The Call Center Representative will perform duties including but not limited to:

  • Identifying and quickly assessing the nature of calls and acting appropriately to provide prompt, professional service.
  • Scheduling appointments
  • Verifying insurance / resolving eligibility issues prior to a scheduled appointment.
  • Collecting co-pays, deductibles, and account balances (PRN basis)

Requirements:

  • High School Diploma or G.E.D. (Required)
  • Medical Call Center experience is required
  • Basic arithmetic and money calculating skills.
  • Excellent patient care and customer service skills.
  • EMR skills are required.

Benefits:

  • Paid Time Off
  • Health insurance
  • Dental insurance
  • Vision insurance
  • Life Insurance
  • 401(k) matching

Clinical Associates is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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