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High Volume Call Center Representative Jobs in Arizona

LHH US

Call Center Representative

Phoenix, AZ · Hybrid

$18/hr

Call Center Representative LHH Recruitment Solutions is partnering with a company in North Phoenix ... Handle a high volume of inbound and outbound customer calls. * Assist customers by answering ...

LHH US

Call Center Representative

Phoenix, AZ · Hybrid

$18/hr

Call Center Representative LHH Recruitment Solutions is partnering with a company in North Phoenix ... Handle a high volume of inbound and outbound customer calls. * Assist customers by answering ...

LHH US

Call Center Representative

Phoenix, AZ · On-site

$20 - $23/hr

Position Overview As a Call Center Representative, you will be the first point of contact for customers, providing exceptional service while handling a high volume of inbound and outbound calls. The ...

Just Staffing

Call Center

Surprise, AZ · On-site

$15.50 - $19.50/hr

Call Center Representative Just Staffing AZ - Phoenix, AZ About Just Staffing AZ: Just Staffing AZ ... in a fast-paced, high-volume environment Working Conditions: This is a temporary, full-time ...

TEKsystems

Call Center Representative

Tempe, AZ

$21/hr

Customer Service Representative (Call Center) Position Overview We are seeking a detail-oriented ... Handle high-volume inbound calls and occasional outbound follow-up calls. * Respond to inquiries ...

TEKsystems

Call Center Representative

Tempe, AZ

$21/hr

Customer Service Representative (Call Center) Position Overview We are seeking a detail-oriented ... Handle high-volume inbound calls and occasional outbound follow-up calls. * Respond to inquiries ...

Global Channel Management

Call Center Rep

Phoenix, AZ · On-site

$16 - $19.75/hr

Must have a High School Diploma or GED * Must be able to type 30 wpm Preferred: SAP skills Call Center Rep duties: * Assist with customer questions, inquiries, and issues related to accounts payable ...

Cardinale Auto Group

Call Center Representative

Mesa, AZ · On-site

$14 - $17.50/hr

Cardinale Automotive Group is looking for a driven and personable Call Center Representative who ... Ability to multitask and stay organized in a high-volume environment * Previous sales or call ...

ASCENSUS

Call Center Representative

Phoenix, AZ · Remote

$19/hr

They are responsible for providing high quality service to all callers using phone, email or chat ... volume, throughout the year. Training would be provided, prior to any movement to support a new ...

Ascensus

Call Center Representative

Phoenix, AZ · On-site

$19/hr

They are responsible for providing high quality service to all callers using phone, email or chat ... volume, throughout the year. Training would be provided, prior to any movement to support a new ...

NESCO Inc

Call Center Representative

Tucson, AZ · On-site

$15.50 - $19.25/hr

Small call center with high profile clients seeks a charismatic, professional, and detail-oriented Call Center Representative Quick Overview: Schedule: * 8 hour shift * Between 6AM-6 PM or 10AM-10PM ...

Adelante Healthcare

Call Center Representative

Phoenix, AZ · On-site

$16 - $19.75/hr

Call Center Representative Adelante Healthcare Center Support Office - Phoenix, AZ 85012 Overview ... High school diploma or GED from an accredited institution * Office skills: typing, faxing, scanning ...

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All JobsHigh Volume Call Center Representative JobsHigh Volume Call Center Representative Jobs in Arizona

High Volume Call Center Representative information

See Arizona salary details

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How much do high volume call center representative jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for high volume call center representative in Arizona is $17.04, according to ZipRecruiter salary data. Most workers in this role earn between $14.81 and $18.51 per hour, depending on experience, location, and employer.

What cities in Arizona are hiring for High Volume Call Center Representative jobs?

Cities in Arizona with the most High Volume Call Center Representative job openings:

Call Center Representative

Phoenix, AZ • On-site

Community Medical Services
Outpatient Health Care • 51 - 200 employees
Learn more about Community Medical Servicesexternal

$16 - $19.75/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 3 days ago

New

Job description

Job Type
Full-time
Description
Community Medical Services (CMS) is hiring a Call Center Representative. Under the direction of the Call Center Supervisor, the Call Center Representative is responsible for receiving inbound phone calls from clients requesting information pertaining to services offered at CMS, including but not limited to transportation requests and coordination, information regarding medication-assisted treatment, appointment scheduling, and general inquiries.
As part of our mission to help individuals recover from substance use disorders, you'll thrive in a supportive, engaging, and fulfilling work environment where your contributions are valued.
Along the way, we'll invest in your well-being through a benefits package for full-time employees that includes:

  • Subsidized medical, dental, and vision insurance
  • Health savings account
  • Short and long-term disability insurance
  • Life insurance
  • Paid sick, vacation, and holiday time
  • 401K retirement plan with match
  • Tuition and CME reimbursement up to 100%
  • Employee assistance program to support your mental health and wellness
  • Ongoing professional development
Responsibilities:
  • Answer all calls with a sense of urgency and effectively manages a high volume of inbound calls in a courteous and professional manner
  • Able to navigate electronic medical records
  • Uses established protocols to determine client eligibility for various services
  • Coordinates requests with transportation providers
  • Resolves client concerns and escalates elevated concerns to supervisor
  • Documents interactions with clients and potential clients appropriately in electronic health records and on tracking documentation and call logs
Requirements
Education, Certification and Experience Requirements:
  • Basic to intermediate computer knowledge and strong typing skills
  • Sensitivity to individuals with substance use disorder
  • Problem solving, conflict resolution, and strong customer service skills
  • Passion, humility, integrity, positive attitude, mission-driven, and self-directed
  • Excellent verbal and written communication skills
  • Strong team player comfortable working in a fast-paced setting
  • Flexible with the ability to work in a continuously changing environment
  • High school diploma or GED required
  • 2+ years of experience working in a high-volume call center and/or healthcare customer service department preferred but no required
  • Bilingual preferred but not required
  • Ability to work flexible hours including nights, weekends, and holidays
Tools and Equipment Requirements:
  • The ability to use a phone, computer, printer, and copier is required
  • Frequent use of Microsoft office products, including but not limited to Outlook, Word, Excel, and PowerPoint
  • The ability to use the internet and various web browser software is required
Physical Working Conditions and Office Setting Description:
  • Requires prolonged sitting, standing, frequent bending, stooping, or stretching
  • Frequent and prolonged typing, operation of computer, keyboard, and telephones required
  • Requires occasional use of fax machines, telephones, copiers, and other office equipment
  • Employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and or move up to 50 pounds

#CLSTF
About Community Medical Services
Community Medical Services (CMS) is a CARF accredited addiction treatment program providing services in the form of outpatient medication-assisted treatment and one on one and group counseling to those seeking help with their opioid use disorder. Headquartered in Arizona with more than 70 treatment clinics in 14 states, CMS is dedicated to meeting the challenges presented by the growing opioid epidemic in communities where treatment is lacking.
Our Commitment
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, disability status, sexual orientation, gender identity, age, protected veteran status or any other characteristic protected by law. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Other Conditions
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Salary Description
17.50-22/hr

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