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High Touch Operation Manager Jobs (NOW HIRING)

EXOS

Assistant Operations Manager

Manhattan, NY · On-site

$60 - $80/hr

... daily operation and organization of the Fitness Center and Well-Being Lounge.Serve as a key ... Proven ability to provide high-quality customer service in a professional, high-touch environment.

Get In Line Inc

Patient Experience Manager

Brandon, FL · On-site

$25 - $35/hr

We are creating a high-touch environment where patients feel known, supported, and guided through ... We are looking for someone who combines hospitality, organization, and operational excellence to ...

Jsr Associates

General Manager - Food

Greenville, SC · On-site

This person manages everything inside the four walls and partners closely with sales, finance, R&D, ... Company Overview PE-backed food manufacturing operation specializing in boutique, high-touch ...

CIG COMPANIES SERVICES

CRM Manager

Orlando, FL · On-site

... Operations to translate business strategy into scalable CRM solutions that enhance personalization, increase guest lifetime value, and enable high-touch service at scale. This is a highly cross ...

Momentum Medical

Patient Experience Manager

Brandon, FL · On-site

$25 - $35/hr

We are creating a high-touch environment where patients feel known, supported, and guided through ... We are looking for someone who combines hospitality, organization, and operational excellence to ...

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Infographic showing various High Touch Operation Manager job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 16% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution.

Client Relationship Manager

Hackensack, NJ • On-site

Brandon J. Broderick
See more jobs at Brandon J. Broderickexternal

Full-time

Re-posted 10 days ago

Job description

Client Relationship Manager

Overview:

We are seeking a relationship-driven professional with a background in sales, account management, and/or high-touch client service to join our growing Client Service team.

In this role, you will serve as the primary point of contact for clients navigating their claims journey. As a key member of our front office, you are the face of the organization - building trusted relationships, driving claim progress, and delivering a high-touch experience that sets the tone for everything that follows.

This position offers clear career pathing and long-term growth opportunities. High performers in this role can advance into Senior Client Relationship Manager, Team Lead, Operations, or other leadership tracks within the organization. We are committed to developing talent internally and promoting from within.

If you thrive in a fast-paced, metrics-driven environment, and take pride in delivering exceptional client experiences, this is an opportunity to build a meaningful and scalable career.

Responsibilities:

  • Own and manage a portfolio of approximately 100 claims.
  • Serve as the dedicated front office relationship lead, providing proactive updates and high-touch service throughout the lifecycle of each claim.
  • Drive claim momentum by coordinating with insurance carriers, medical providers, and third parties to secure necessary documentation and move claims forward.
  • Identify coverage opportunities, damages, and recovery potential through detailed claims review.
  • Open and manage claims, ensuring all filings and deadlines are met.
  • Track and manage liens, balances, and related financial components with strong attention to detail.
  • Utilize Litify (Salesforce) to maintain accurate, up-to-date client records and performance metrics.
  • Collaborate cross-functionally with internal teams, providing updates and strategic insights.
  • Maintain organized files to ensure claims are positioned for successful transition when necessary.

Qualifications:

  • Background in sales, account management, client success, or high-volume customer service.
  • Comfortable managing a "book" of clients with accountability for responsiveness and follow-through.
  • Strong communication skills with the ability to build trust and confidently handle sensitive conversations.
  • Highly organized with the ability to manage multiple priorities simultaneously.
  • Detail-oriented while maintaining a client-first mindset.
  • Motivated by performance, productivity, measurable outcomes - and long-term career growth.

Apply