Job Description
Are you curious, motivated, and forward-thinking? At FIS you'll have the opportunity to work on some of the most challenging and relevant issues in financial services and information technology. Our talented people empower us, and we believe in being part of a team that is pragmatic,collegialand enthusiastic aboutrepresentinga thriving Fortune 500 company in a dynamic corporate industry.
The Enterprise Risk Management Program Governance team ensures a structured and consistent approach to managing Enterprise Issue Management, Risk and Control Self-Assessment (RCSA), and associated risk reporting. We provide oversight, standardization, and accountability to drive effective identification, monitoring, mitigation, and reporting of risks to align with the organization's strategicobjectivesand regulatory requirements.
AsaRisk Analyst,Issue Management, youwill support the governance, execution, and continuous improvement of the Enterprise Issue Management program. You will partner with Risk, Security, Compliance, and Business Unit(1stLine Risk)stakeholders to ensure issues areidentified, documented, remediated, and closedin accordance withprogram standards. You willdriveconsistency,increaseaccountability, and influence stakeholders across the enterprise whilestrengthening the organization's overall risk posture.
Drive enterprise Issue Management governance by monitoring issue lifecycle activities, policy compliance, service level expectations, andoverallprogram health whilepartnering with stakeholders to promotetimelyremediation and effective risk mitigation.
Perform quality assurance reviews of issues and remediation plans to ensure completeandaccuratedocumentation, clear risk articulation, effective root cause analysis, and compliance with enterprise standards.
Analyze issue data toidentifyrecurring themes, systemic control weaknesses, emerging risks,opportunities to reduce repeat risk events,andstrengthen risk mitigation.
Developexecutive-readyreportingon key metricsand insights: past-due,high-riskand aged issues, issues lacking remediation plans,risk acceptance requests, and escalations.
Serve as a trusted advisor to Risk and Business Unit stakeholders by interpreting programrequirements, providing guidance, and promoting consistent issue management practices. Leverage stakeholder feedback to improve Issue Management processes, tooling, reporting, and operational efficiency.
Five to seven years of experience in risk management, audit, compliance, enterprise governance,or related control oversight function;preferablyincluding experience supporting or overseeing the issue/finding management lifecycle.
Experience administering or enhancing GRCplatforms(e.g., Archer), including workflow optimization,user experienceimprovements, and release planning.
Strong critical thinking, stakeholder management, and influencing skillswith the ability to challenge constructively,identifyrisk insights, and drive outcomes without direct authority.
Strong processexecutionexperience, able to independently lead process improvement, change management, and transformation initiatives from ideation to execution.
Privacy Statement
FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.
EEOC Statement
FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here
For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.
Sourcing Model
Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.
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