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Hero Services Jobs (NOW HIRING)

Hero Home Services

Journeyman Plumber

Bloomington, MN · On-site

$100K - $230K/yr

E xcellent Communication A Service Plumber at Hero is responsible for diagnosing, troubleshooting, installations, repairs, and maintenance of residential plumbing systems while providing world class ...

Hero Home Services

Journeyman Plumber

Bloomington, MN · On-site

$100K/yr

E xcellent Communication A Service Plumber at Hero is responsible for diagnosing, troubleshooting, installations, repairs, and maintenance of residential plumbing systems while providing world class ...

Hero Home Services

Journeyman Plumber

Bloomington, MN

$230K/yr

E xcellent Communication A Service Plumber at Hero is responsible for diagnosing, troubleshooting, installations, repairs, and maintenance of residential plumbing systems while providing world class ...

Tech Hero

Tech Hero is a successful growing IT services company with a great opportunity for a self-motivated individual. You must be commission-oriented and have prior success selling directly to decision ...

Window Hero

Crew Member

Knoxville, TN · On-site

$125/day

Connor Smith- Window Hero Crew Leader. Crew Member : * Paid training * NO past experience is necessary * GREAT CUSTOMER SERVICE SKILLS ARE A MUST. * Requires a good driving record. * A background ...

Cedar Ridge Inn

Hospitality Hero

Farmington, NM · On-site

) Hospitality Hero Mission To Make Each Resident Feel Cared For. Position Summary The Hospitality ... Compassionate, service-oriented mindset. * Strong follow-through and problem-solving abilities ...

Tech Hero

Account Executive

Orlando, FL · On-site

Tech Hero is a successful growing IT services company with a great opportunity for a self-motivated individual. You must be commission-oriented and have prior success selling directly to decision ...

Superdogs Daycare

Help Desk Hero

Merrimack, NH · On-site

$17 - $19/hr

Help Desk Hero Are you an animal lover with a passion for delivering outstanding customer service? Superdogs Daycare LLC is seeking a friendly, organized, and dependable Help Desk Hero to join our ...

Window Hero

Crew Leader

Knoxville, TN · On-site

$18 - $22/hr

Connor Smith- Window Hero Crew Leader. Crew Leader : * Paid training * Have an impact on our team * Leadership experience required * NO past experience is necessary * GREAT CUSTOMER SERVICE SKILLS ...

Heritage Grove Estates

Hospitality Hero

Topeka, KS · On-site

This position goes beyond traditional customer service by proactively building relationships ... The Hospitality Hero is employed by the community and reports directly to the Administrator . This ...

Luna Rehabilitation

Hospitality Hero

Deming, NM · On-site

Hospitality Hero Mission To Make Each Resident Feel Cared For. Position Summary The Hospitality ... Compassionate, service-oriented mindset. * Strong follow-through and problem-solving abilities ...

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Hero Services information

See salary details

$290K

$400K

How much do hero services jobs pay per year?

As of Sep 14, 2026, the average yearly pay for hero services in the United States is $393,215.00, according to ZipRecruiter salary data. Most workers in this role earn between $400,000.00 and $400,000.00 per year, depending on experience, location, and employer.

What are Hero Services?

Hero Services typically refers to companies that provide essential home services such as plumbing, heating, air conditioning, electrical work, and pest control. These businesses aim to deliver fast, reliable, and professional help to homeowners and businesses facing urgent or routine maintenance needs. The term 'Hero' often highlights their commitment to outstanding customer service and their readiness to respond quickly in times of need. Hero Services technicians are usually licensed, trained, and equipped to handle a wide range of tasks, ensuring safety and satisfaction for their clients.

What are some common challenges faced by professionals working in Hero Services, and how can they effectively manage them?

Professionals in Hero Services, such as emergency responders or public safety personnel, often face high-pressure situations, unpredictable work environments, and emotionally taxing scenarios. Managing stress, maintaining clear communication with team members, and staying up to date with training are crucial for success. Strong support systems within the team and access to mental health resources can help individuals cope with the demands of the role. Emphasizing teamwork and continuous skill development also play a key role in overcoming these challenges.

What are the key skills and qualifications needed to thrive in Hero Services, and why are they important?

To thrive in Hero Services, such as emergency response or public safety roles, you need specialized training in crisis management, first aid/CPR, and a relevant certification or license (like EMT, firefighter, or police academy graduation). Familiarity with emergency dispatch systems, communication equipment, and incident reporting software is typically required. Strong problem-solving, teamwork, and stress management skills help individuals excel in high-pressure situations. These competencies are crucial for ensuring public safety, effective emergency response, and protecting both the community and fellow team members.

What is the difference between Hero Services vs Electrician?

AspectHero ServicesElectrician
CredentialsVaries by service; may include certifications for specific tradesLicensed electrician certification or license
Work EnvironmentOn-site, residential, commercial, or industrial settingsOn-site electrical installations, repairs, and maintenance
Industry UsageBroad service provider for various home and business needsSpecialized in electrical systems and wiring
Common Search IntentLooking for general home or business servicesSearching for electrical repair or installation services

Hero Services often encompass a range of home or business solutions, including electrical work, but are not limited to it. Electricians specifically focus on electrical systems, requiring specialized licensing. While Hero Services may include electrical tasks, electricians are the go-to professionals for specialized electrical work, ensuring safety and compliance.

More about Hero Services jobs

What states have the most Hero Services jobs?

States with the most job openings for Hero Services jobs include:

What job categories do people searching Hero Services jobs look for?

The top searched job categories for Hero Services jobs are:

Hero Services jobs near you
Infographic showing various Hero Services job openings in the United States as of September 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $393,215 per year, or $189 per hour.

2nd Shift Customer Service Representative

Bloomington, MN • On-site

Hero Home Services
Construction • 11 - 50 employees
Learn more about Hero Home Servicesexternal

$22 - $25/hr

Full-time

Medical, Dental, Vision, Retirement

Posted 19 days ago

Job description

Customer Service Representative (CSR)

Bloomington, MN | Full-Time | Entry-Level | Growth Opportunity

About Us

At Hero, we’re more than a service provider—we’re a trusted partner in delivering comfort, safety, and peace of mind to our community. Our team is committed to creating a seamless, high-quality experience for every customer, from their first interaction through the completion of their service.

About the Role

As a Customer Service Representative, you’ll be the first point of contact for our customers, helping to deliver a smooth and professional experience across calls, texts, and emails. You’ll play a critical, task-focused role in scheduling service appointments, supporting our dispatch team, and ensuring our technicians are running at full capacity.

This is an excellent opportunity for someone early in their career who is eager to build skills, work in a fast-paced environment, and grow within a supportive, performance-driven organization.

Schedule

  • 2nd Shift: 12:00 PM - 8:00 PM
  • Work any day of the week with flexible scheduling options
  • Schedules designed to support family needs, commuting, and work-life balance

What You’ll Do

  • Answer inbound calls, texts, emails, and customer inquiries with professionalism and positivity
  • Schedule, reschedule, and confirm service appointments with accuracy and efficiency
  • Make outbound calls to customers to fill open appointment slots and maintain a full dispatch board
  • Work closely with the dispatch team to ensure schedules are optimized and running smoothly
  • Resolve customer concerns using established processes, focusing on first-call resolution whenever possible
  • Accurately enter and update customer information in company systems
  • Manage a steady volume of tasks while staying organized, focused, and on schedule
  • Stay informed on current promotions, services, and processes to effectively support customers
  • Perform additional duties as assigned

What We’re Looking For

  • Strong communication skills and a customer-first mindset
  • High attention to detail and strong organizational skills
  • Comfortable using computers and learning new systems quickly (ServiceTitan experience is a plus)
  • Ability to multitask, problem-solve, and work with a sense of urgency
  • Self-motivated and able to work independently while staying on task
  • Reliable, punctual, and prepared to start work on time
  • Sales or call center experience is a plus

What Success Looks Like

  • Accurate and efficient scheduling that supports a full and optimized technician schedule
  • Consistent, high-quality customer interactions across all channels
  • Strong productivity and ability to manage multiple tasks effectively
  • Successful resolution of customer concerns with minimal escalation
  • Dependable execution of daily responsibilities

Compensation & Benefits

  • Full-time, 40 hours per week
  • Hourly pay (based on experience)
  • Weekly and monthly performance-based incentives
  • Pay increases tied to performance levels—not tenure
  • Overtime opportunities may be available or required based on business needs
  • Full benefits package, including:
    • Medical, dental, and vision insurance
    • 401(k)
    • Employee discounts

Growth Opportunities

This role is designed as a starting point for career growth at Hero. High-performing CSRs have opportunities to advance within the Contact Center (e.g. Lead roles) or explore career paths in areas like Customer Care, Dispatch, Trade Operations or specialized support teams like Marketing and Accounting.

Why Join Hero?

  • Build valuable, transferable skills in customer service and operations
  • Work in a supportive, team-oriented environment
  • Gain exposure to growing service and technology-driven operations
  • Be part of a company that values performance, development, and internal growth

USD $22.00/Hr.
USD $25.00/Hr.

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