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Helper Software Documentation Jobs in Massachusetts

Senior Software Engineer

Boston, MA · Hybrid

$133K - $175K/yr

Senior Software Engineer - Integrations Location: Boston, MA- Hybrid Hiscox is searching for a ... documentation in accordance with the Hiscox Change Delivery Framework. * Comply with and help ...

Senior Software Engineer

Boston, MA · On-site

$125 - $165/hr

... documentation in accordance with the Hiscox Change Delivery Framework.* Comply with and help ... Improve skills in software engineering by completing development certifications.**Skills and ...

Software Architect

Boston, MA · On-site

$130 - $180/hr

The Role We are looking for an experienced Software Architect to help shape the foundation of our ... technical documentation, and pair programming. * Improve the reliability, scalability ...

Software Architect

Boston, MA · On-site

$120 - $160/hr

The Role We are looking for an experienced Software Architect to help shape the foundation of our ... technical documentation, and pair programming. * Improve the reliability, scalability ...

You will help to establish and document procedures for new software features Software Solutions Engineer is one of the most challenging jobs in our organization. The main required quality of the ...

Software Engineer

Boston, MA · On-site

$130K - $150K/yr

We believe that, by automating much of the documentation and quality processes, teams will be able to produce safer and more innovative medical software faster. Ketryx is at the forefront of helping ...

Software Engineer

Boston, MA · Hybrid

$130K - $150K/yr

Come join us and help build the AI platform to power safe innovation. About the Role: Join us in an ... well-documented component library with our design team * Refactor and improve existing user ...

Software Engineer

Boston, MA · On-site

$106K - $168K/yr

Paperless Parts is a SaaS startup helping manufacturers quote faster and win more work. From ... Build well-documented APIs that securely and efficiently serve data for internal and external use.

Software Developer I

Bridgewater, MA · On-site

$72 - $104/hr

Produce technical documentation in accordance with the software development lifecycle.Collaborate ... help set new standards in bioprocessing. The estimated base salary range for this role, based in ...

Our sophisticated equipment and software leverages proprietary core capabilities with detection and ... Isolate nonconforming material according to documented procedures. * Install and remove the rotary ...

Showing results 41-60

Helper Software Documentation information

What is a Helper Software Documentation?

Helper Software Documentation specialists are professionals who create and maintain user guides, manuals, and other instructional materials for software products. Their main goal is to make complex software easy to understand and use by providing clear, concise, and accurate documentation. They often collaborate with software developers, testers, and support teams to ensure that all documentation is up-to-date and helpful for end users. These specialists use various tools to write, edit, and publish documents in formats such as PDFs, web pages, or integrated help systems.

What are some common challenges faced by Helper Software Documentation professionals when working with development teams?

Helper Software Documentation professionals often encounter challenges such as staying up-to-date with rapidly evolving software features and ensuring accurate documentation in fast-paced development cycles. They need to proactively communicate with developers to clarify technical details and resolve ambiguities. Balancing clarity for end-users with technical accuracy, while managing tight deadlines and multiple documentation projects, is also a key challenge. Successful professionals thrive by fostering strong collaboration, maintaining organized workflows, and leveraging documentation tools to keep content current.

What are the key skills and qualifications needed to thrive as a Helper Software Documentation specialist, and why are they important?

To thrive as a Helper Software Documentation specialist, you need strong technical writing skills, a good understanding of software concepts, and often a relevant degree in technical communication or computer science. Familiarity with documentation tools like MadCap Flare, Adobe FrameMaker, or Markdown editors, as well as source control systems such as Git, is typically required. Attention to detail, the ability to communicate complex information clearly, and collaboration skills are essential soft skills in this role. These skills ensure accurate, user-friendly documentation that supports both end-users and development teams, ultimately improving product usability and customer satisfaction.

What is the difference between Helper Software Documentation vs Technical Writer?

AspectHelper Software DocumentationTechnical Writer
CredentialsBasic understanding of software and documentation toolsRelevant degrees or certifications in technical communication or related fields
Work EnvironmentSoftware companies, IT departments, tech support teamsTech companies, publishing firms, corporate communication departments
Industry UsageCommonly used in software support and user assistance rolesWidely used across industries for creating manuals, guides, and documentation
Search & Comparison IntentUnderstanding entry-level documentation rolesClarifying professional scope and qualifications

Helper Software Documentation focuses on basic documentation tasks often performed by support staff or entry-level personnel, while a Technical Writer typically has specialized training and creates comprehensive technical materials. Both roles support software products but differ in scope, expertise, and responsibilities.

What are the most commonly searched types of Software Documentation jobs in Massachusetts?

The most popular types of Software Documentation jobs in Massachusetts are:

Software Engineer, DevSecOps

Moderna Therapeutics

Cambridge, MA • On-site, Remote

$109K - $174K/yr

Full-time

PTO

Re-posted 15 days ago


Moderna rating

9.2

Company rating: 9.2 out of 10

Based on 10 frontline employees who took The Breakroom Quiz

5th of 86 rated pharmaceutical


Job description

The Role:

Joining Moderna offers the unique opportunity to be part of a pioneering team that's revolutionizing medicine through mRNA technology, with a diverse pipeline of development programs across various diseases.

As an employee, you'll be part of a continually growing organization, working alongside exceptional colleagues and strategic partners worldwide, contributing to global health initiatives.

Moderna's commitment to advancing the technological frontier of mRNA medicines ensures a challenging and rewarding career experience, with the potential to make a significant impact on patients' lives worldwide.

Moderna is looking for a hands-on, impact-drivenDevSecOpsSoftware Engineerto build and evolve the foundations that help application teams develop, deploy, and operate software effectively. This is anindividual contributorrolethat collaborates directly with developers ("Builders") to provide scalable, secure, and user-focusedplatform capabilities.

This is a high-growth opportunity for engineers who want to expand their scope beyonda traditional software engineeringroleand gain hands-on experience across the full lifecycle of modern software systems,from design and implementation to cloud infrastructure, deployment, and production operations.In this role, you will improve developer experience and accelerate delivery. You willalsohelpmanageinternal services, AI agents,andcloud infrastructure in AWS;improve CI/CD pipelines;and create reusable tooling that makesthe right path the easiest path for engineering teams.

Here's What You'll Do

  • Build and maintain automation for developer platform services usingPython/TypeScript,GitHub Actions,Pulumi, Docker, AWS,JFrog,andothervendor APIs.

  • Partner with application teams to migrate workloads onto standard platform capabilities.

  • Support migrationand management ofexistingDevOpstoolingtoour target,standardizedplatform by onboarding repositories and teams, validating behavior, improving developer workflows, and documenting remediation paths.

  • Create and maintain developer remote workspace infrastructure, templates,containerconfigurations, base images, development tools, and onboarding documentation.

  • Improve reliability and usability through monitoring, alerting, runbooks, dashboards, and support automation.

  • Write clear internal documentation, examples, and paved-road guides for builders.

  • Identify recurring developer pain points and contribute improvements to shared frameworks, templates, and platform tooling.

  • Participate in operational support for owned platforms while reducing toil through automation.

  • Enable AI-assisted development across the platform (e.g., integrating MCP-style capabilities,packaging internal tools, and improving developer experience with AI tools).

Here's What You'll Need (Minimum Qualifications)

  • 5+ years of experience in software engineering, platform engineering,DevOpsor a related role.

  • Strong programming skills in TypeScript/JavaScript or Python.

  • Hands-on experience building and operating solutions in AWS.

  • Experience creating and maintaining CI/CD pipelines for production systems.

  • Interest in developer tooling, platform engineering, infrastructure automation, and secure software delivery.

  • Solid understanding of software engineering fundamentals, including testing, code review, version control, and system design.

  • Demonstrated ability to adapt to changing team priorities and contribute across a range of platform engineering responsibilities, including areas outside immediate prior experience.

Here's What You'll Bring to the Table (Preferred Qualifications)

  • Familiar withinfrastructureascodetools.

  • Experience with GitHub Actions or similar CI/CD platforms.

  • Experience with artifact repositories such asJFrogArtifactory, Nexus, GitHub Packages, or similar.

  • Experience with security scanning tools, dependency management, code scanning, or vulnerability remediation workflows.

  • Comfort partnering with multiple engineering teams and influencing adoption through strong technical execution.


Pay & Benefits

At Moderna, we believe that when you feel your best, you can do your best work. That's why our benefits and well-being resources are designed to support you-at work, at home, and everywhere in between.

  • Competitive healthcare, plus voluntary benefit programs to support your unique needs
  • A holistic approach to well-being, with access to fitness, mindfulness, and mental health support
  • Family planning benefits, including fertility, adoption, and surrogacy support
  • Generous paid time off, including vacation, volunteer days, sabbatical, global recharge days, and a discretionary year-end shutdown
  • Savings and investments to help you plan for the future
  • Location-specific perks and extras

The salary range for this role is $109,200.00 - $174,600.00. This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. An individual's position within the salary range will be based on several factors including, but not limited to, specific competencies, relevant education, qualifications, certifications, experience, skills, performance, and business or organizational needs. The successful candidate may be eligible for an annual discretionary bonus, other incentive compensation, or equity award, subject to company plan eligibility criteria and individual performance.

About Moderna

Since our founding in 2010, we have aspired to build the leading mRNA technology platform, the infrastructure to reimagine how medicines are created and delivered, and a world-class team. We believe in giving our people a platform to change medicine and an opportunity to change the world.

By living our mission, values, and mindsets every day, our people are the driving force behind our scientific progress and our culture. Together, we are creating a culture of belonging and building an organization that cares deeply for our patients, our employees, the environment, and our communities.

We are proud to have been recognized as a Science Magazine Top Biopharma Employer, a Fast Company Best Workplace for Innovators, and a Great Place to Work in the U.S.

If you want to make a difference and join a team that is changing the future of medicine, we invite you to visit modernatx.com/careers to learn more about our current opportunities.

Our Working Model

As we build our company, we have always believed an in-person culture is critical to our success. Moderna champions the significant benefits of in-office collaboration by embracing a 70/30 work model. This 70% in-office structure helps to foster a culture rich in innovation, teamwork, and direct mentorship. Join us in shaping a world where every interaction is an opportunity to learn, contribute, and make a meaningful impact.

Moderna is a smoke-free, alcohol-free, and drug-free work environment.

Equal Opportunities

Moderna is committed to equal employment opportunity and non-discrimination for all employees and qualified applicants without regard to a person's race, color, sex, gender identity or expression, age, religion, national origin, ancestry or citizenship, ethnicity, disability, military or protected veteran status, genetic information, sexual orientation, marital or familial status, or any other personal characteristic protected under applicable law.Moderna is a place where everyone can grow. If you meet the Basic Qualifications for the role and you would be excited to contribute to our mission every day, please apply!

Moderna is an E-Verify Employer in the United States. We consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Accommodations

We're focused on attracting, retaining, developing, and advancing our employees. By cultivating a workplace that values diverse experiences, backgrounds, and ideas, we create an environment where every employee can contribute their best.

Moderna is committed to offering reasonable accommodations to qualified job applicants with disabilities. Any applicant requiring an accommodation in connection with the hiring process and/or to perform the essential functions of the position for which the applicant has applied should contact the Accommodations team at leavesandaccommodations@modernatx.com.

Export Control Notice This position may involve access to technology or data that is subject to U.S. export control laws, including the Export Administration Regulations (EAR). As such, employment is contingent upon the applicant's ability to access export-controlled information in accordance with U.S. law. Due to the nature of the work and regulatory requirements, only individuals who qualify as U.S. persons (citizens, permanent residents, asylees, or refugees) are eligible for this position. For this role Moderna is unable to sponsor non-U.S. persons to apply for an export control license. #LI-CK1

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What Moderna employees say

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Benefits

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Moderna logo

About Moderna

Sourced by ZipRecruiter

In just over a decade, Moderna has evolved from a research-focused company in the messenger RNA (mRNA) field to a leading enterprise with a diverse clinical portfolio of vaccines and therapeutics. With a strong intellectual property portfolio and state-of-the-art manufacturing capabilities, Moderna collaborates with global partners to advance groundbreaking science and achieve rapid scaling of production. Notably, Moderna's mRNA platform has enabled the development of therapies for various diseases, including infectious diseases, immuno-oncology, and cardiovascular conditions. Recognized as a top biopharmaceutical employer, Moderna fosters an inclusive and smoke-free work environment. The company is dedicated to equal employment opportunities and non-discrimination, ensuring that all employees and applicants are treated with respect and without bias based on factors like race, gender, religion, disability, or sexual orientation. Moderna is also committed to providing reasonable accommodations for individuals with disabilities, in accordance with applicable laws. To know more, visit www.modernatx.com.

Industry

Manufacturing

Company size

501 - 1,000 Employees

Headquarters location

Cambridge, MA, US

Year founded

2010

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