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Helper Insurance Fraud Investigator Jobs (NOW HIRING)

Koalafi

Fraud Investigator

Richmond, VA · On-site

As a Fraud Investigator, you will monitor and research risk signals for both customers and ... Benefits: At Koalafi, you will have a direct impact on our products and help shape the company ...

ELS

Fraud Investigator

Rochester, NY · On-site

$91K/yr

Purpose: The Fraud Investigator is a senior-level role responsible for managing complex fraud ... Demonstrates alignment with ESL's Core Values, mission, vision, and purpose to help our community ...

ESL Federal Credit Union

Fraud Investigator

Rochester, NY · Remote

$80K - $101K/yr

Purpose: The Fraud Investigator is a senior-level role responsible for managing complex fraud ... Demonstrates alignment with ESL's Core Values, mission, vision, and purpose to help our community ...

Hilltop Holdings

Fraud Investigator

Dallas, TX · On-site

Under supervision of manager or designee, the Fraud Investigator for PlainsCapital Bank accumulates ... to help customers reach their financial goals. To learn more, please visit us online at ...

State of Maine

Fraud Investigator

Augusta, ME · On-site

$22.91 - $31.97/hr

Fraud Investigator Department of Health and Human Services (DHHS) Location: Augusta Salary: $22.91 ... Health Insurance Coverage The State of Maine pays 85%-100% of employee-only premiums ($12,845.82 ...

Hilltop Holdings

Fraud Investigator

Dallas, TX · On-site

... to help customers reach their financial goals. To learn more, please visit us online at ... Financial Fraud experience preferred. * 2 years' experience in bank fraud investigations or 5 years ...

ASCENSUS

Fraud Investigator

Boston, MA

$75/hr

... that help nearly 16 million people save for a better today and tomorrow. Section 1: Position ... Prior experience in a fraud and/or financial crime investigation preferred including in law ...

Global Credit Union

Fraud Investigator I

Glendale, AZ · On-site

$63K - $99K/yr

Monitor alert queues to help prevent fraudulent activity and reduce losses. * Conduct ... Work in partnership with BSA, Legal, Compliance, Operations, the credit union's insurer, and other ...

ASCENSUS

Fraud Investigator

Dresher, PA

$75/hr

... that help nearly 16 million people save for a better today and tomorrow. Section 1: Position ... Prior experience in a fraud and/or financial crime investigation preferred including in law ...

Salal Credit Union

Fraud Investigator II

Seattle, WA · On-site +1

$33.50 - $36.40/hr

... help shape stronger policies and controls to reduce risk.This is a remote position, offering ... Comprehensive health, dental, and vision insurance.Generous paid time off: vacation, sick, personal ...

Global Credit Union

Fraud Investigator I

Anchorage, AK · On-site

$63K - $99K/yr

Monitor alert queues to help prevent fraudulent activity and reduce losses. * Conduct ... Work in partnership with BSA, Legal, Compliance, Operations, the credit union's insurer, and other ...

Ascensus, LLC.

Fraud Investigator

Newton, MA · On-site

$75/hr

... that help nearly 16 million people save for a better today and tomorrow. Section 1: Position ... Prior experience in a fraud and/or financial crime investigation preferred including in law ...

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How much do helper insurance fraud investigator jobs pay per hour?

As of Jun 4, 2026, the average hourly pay for helper insurance fraud investigator in the United States is $30.83, according to ZipRecruiter salary data. Most workers in this role earn between $22.12 and $35.34 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Helper Insurance Fraud Investigator, and why are they important?

To thrive as a Helper Insurance Fraud Investigator, you need strong analytical skills, attention to detail, and a background in criminal justice or insurance, often supported by relevant coursework or entry-level certifications. Familiarity with case management software, claims databases, and investigative tools is typically required. Excellent communication, integrity, and persistence are vital soft skills that help build trust and uncover fraud schemes. These competencies are crucial for accurately identifying fraudulent activity and supporting successful investigations in the insurance industry.

What are some common challenges faced by a Helper Insurance Fraud Investigator during case investigations?

As a Helper Insurance Fraud Investigator, you will often encounter challenges such as gathering accurate information from reluctant witnesses, sifting through large volumes of documentation, and recognizing subtle signs of fraudulent activity. The role frequently involves working under tight deadlines and collaborating closely with senior investigators and law enforcement. Effective communication, attention to detail, and adaptability are key to overcoming these obstacles and ensuring thorough, unbiased investigations.

What are Helper Insurance Fraud Investigators?

Helper Insurance Fraud Investigators assist lead investigators in detecting and preventing fraudulent insurance claims. Their duties typically include gathering evidence, conducting research, interviewing witnesses, and preparing reports on suspicious activities. They may also help analyze documentation and support the investigation process under the supervision of senior staff. This role is crucial for ensuring that insurance claims are legitimate and for minimizing losses due to fraud.

How much do fraud investigators get?

Fraud investigators, including those working in insurance fraud, typically earn a median annual salary of around $50,000 to $70,000. Experienced investigators with specialized skills or certifications can earn higher salaries, often exceeding $80,000 annually, depending on the employer and location.

What is the difference between Helper Insurance Fraud Investigator vs Insurance Claims Adjuster?

AspectHelper Insurance Fraud InvestigatorInsurance Claims Adjuster
CredentialsTypically requires insurance-related certifications, sometimes a background in law enforcement or fraud detectionRequires state-specific licensing, often a background in insurance or claims processing
Work EnvironmentOffice settings, investigative fieldwork, data analysisOffice-based, field visits to assess damages or injuries
Employer & IndustryInsurance companies, fraud detection agenciesInsurance companies, adjusting firms
Search & Comparison IntentUnderstanding roles related to insurance fraud detectionEvaluating claims and damages in insurance processes

Helper Insurance Fraud Investigators focus on detecting and preventing insurance fraud, often working in investigative and analytical roles. Insurance Claims Adjusters handle claims processing, assessing damages, and determining payouts. While both roles are within the insurance industry and may require similar certifications, their primary functions differ: one investigates fraud, the other manages claims.

What cities are hiring for Helper Insurance Fraud Investigator jobs? Cities with the most Helper Insurance Fraud Investigator job openings:
What are the most commonly searched types of Insurance Fraud Investigator jobs? The most popular types of Insurance Fraud Investigator jobs are:
What states have the most Helper Insurance Fraud Investigator jobs? States with the most job openings for Helper Insurance Fraud Investigator jobs include:
Helper Insurance Fraud Investigator jobs near you
Fraud Investigator

Fraud Investigator

Koalafi

Richmond, VA • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 26 days ago

Job description

At Koalafi, we believe in a world where no one has to put an important purchase on hold. That's why we're making it easier for more people to pay for big purchases over time.
Retailers across the country rely on us to offer flexible lease-to-own financing to their non-prime consumers, while increasing sales and strengthening customer loyalty. Their 2M+ customers love us because we provide a flexible way for them to make payments and give them an opportunity to improve their credit. Our 200+ Koalafi teammates enjoy inspiring and challenging work that accelerates their careers.
Interested in learning more about how we're transforming the financing experience and joining our team?
What You'll Do
Koalafi partners with thousands of merchants across the country to offer point-of-sale financing and receives over a million customer applications per year. As a Fraud Investigator, you will monitor and research risk signals for both customers and merchants that could indicate some form of fraud is being committed. This includes a risk assessment during onboarding of new merchants, ongoing monitoring/review of merchant performance, and review of applications flagged for potential fraud.
As a Fraud Investigator, you will look for systemic patterns in suspicious customer and merchant behavior and conduct deep dives/investigations to determine legitimacy. This includes identity theft, synthetic IDs, manipulated IDs, taking advantage of vulnerable persons, and taking advantage of family or friends. Fraud Investigators have several tools available to assist in their research, such as application data, internal system of record data, internet search data, and third-party fraud prevention tools. You will be expected to use these tools and call available telephone numbers to reach as accurate a conclusion as possible.
In this role you will:
  • Identify systemic patterns in suspicious customer and merchant behavior and conduct investigations
  • Review and evaluate all new merchant partners during onboarding, to ensure we are partnering with the right stores and good actors
  • Manage inbound fraud claims and perform ad hoc research into uncommon scenarios that could indicate foul play
  • Leverage tools such as application data, internal system of record data, internet search data, and third-party fraud prevention tools to reach accurate investigation conclusions
  • Collaborate across multiple departments, such as Sales, Operations, Fraud Analytics, and Compliance

About You (Qualifications)
  • 2+ years of relevant experience in fraud detection, investigation, or related financial services experience
  • Strong pattern recognition and attention to detail, with a strong commitment to quality, accuracy, consistency, and confidentiality
  • Ability to conduct thorough research using multiple data sources
  • Experience documenting processes, procedures, and investigation findings
  • Excellent verbal and written communication skills
  • Strong interpersonal skills; you're comfortable having difficult conversations with merchants
  • Strong sense of ownership and motivation to stop fraudsters
  • Proficiency in tools like Microsoft Excel and Word; familiarity with fraud databases or investigative platforms is a plus
  • Ability to work independently and efficiently, both in-person and on work from home days
  • Experience working in a fast-paced, dynamic environment, with strong prioritization skills and ability to handle multiple responsibilities at once
  • Bilingual (English/Spanish) strongly preferred
  • High school diploma, GED, or equivalent certification
  • Location Requirement: This position requires regular in-person attendance at our office (Richmond, VA). Candidates must already be located within a commutable distance to our office location, as relocation assistance is not available at this time.

Why choose Koalafi: A career at Koalafi means opportunities to tackle exciting challenges every single day. We take pride in a culture of innovation, trust, and ownership. You'll get outside your comfort zone, build meaningful relationships, and most of all, take charge of projects that ultimately help people get the things they need most.
Benefits:
At Koalafi, you will have a direct impact on our products and help shape the company's success. We offer competitive compensation & benefits packages to keep you at your best:
  • Comprehensive medical, dental, and vision coverage
  • 20 PTO days + 11 paid holidays
  • 401(k) retirement with company matching
  • Student Loan & Tuition Reimbursement
  • Commuter assistance
  • Parental leave (maternal + paternal)
  • Inclusion and Associate Engagement Programs

Who we are & what we value:
  • We focus on what's most important
  • We set clear expectations and deliver
  • We embrace challenges to reach our full potential
  • We ask, "How can this be better?"
  • We move fast together

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