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Helpdesk Jobs in Wayne, NJ (NOW HIRING)

City of New York

IT Helpdesk Representative

Manhattan, NY · On-site

$70K - $80K/yr

The Department of Probation is seeking a skilled and motivated IT Helpdesk Specialist to join our dynamic IT team. The ideal candidate will have a passion for technology, excellent problem-solving ...

HELP USA

Helper

New York, NY · On-site

$18.21/hr

Program: Keener | 64 Sunken Garden Loop, Wards Island, Manhattan, NY 10035 What You'll Do HELP USA is seeking a Kitchen Helper to join the food services team at one of our transitional, shelter ...

HELP USA

Helper

New York, NY · On-site

$18.21/hr

Clarke Thomas | 121 Hellgate Circle, Wards Island, Manhattan, NY 10035 What You'll Do HELP USA is seeking a Kitchen Helper to join the food services team at one of our transitional, shelter housing ...

HELP USA

Helper

New York, NY · On-site

$18.21/hr

Program: Audubon | 284 Audubon Avenue, Manhattan, NY 10033 What You'll Do HELP USA is seeking a Kitchen Helper to join the food services team at one of our transitional, shelter housing sites.

SMS Delivery LLC

Helper

Newark, NJ · On-site

$18/hr

We have immediate opportunities available for Helpers in Teterboro, N.J. * This position will be delivering a variety of "Home Goods". * Anybody with experience is welcome to apply. * Paid Time Off

SMS Delivery LLC

Helper

Paterson, NJ · On-site

$18/hr

We have immediate opportunities available for Helpers in Teterboro, N.J. * This position will be delivering a variety of "Home Goods". * Anybody with experience is welcome to apply. * Paid Time Off

SMS Delivery LLC

Helper

Fair Lawn, NJ · On-site

$18/hr

We have immediate opportunities available for Helpers in Teterboro, N.J. * This position will be delivering a variety of "Home Goods". * Anybody with experience is welcome to apply. * Paid Time Off

SMS Delivery LLC

Helper

Lyndhurst, NJ · On-site

$18/hr

We have immediate opportunities available for Helpers in Teterboro, N.J. * This position will be delivering a variety of "Home Goods". * Anybody with experience is welcome to apply. * Paid Time Off

SMS Delivery LLC

Helper

Teterboro, NJ · On-site

$18/hr

We have immediate opportunities available for Helpers in Teterboro, N.J. * This position will be delivering a variety of "Home Goods". * Anybody with experience is welcome to apply. * Paid Time Off

SMS Delivery LLC

Helper

Teterboro, NJ · On-site

$18/hr

We have immediate opportunities available for Helpers in Teterboro, N.J. * This position will be delivering a variety of "Home Goods". * Anybody with experience is welcome to apply. * Paid Time Off

SMS Delivery LLC

Helper

North Bergen, NJ · On-site

$18/hr

We have immediate opportunities available for Helpers in Teterboro, N.J. * This position will be delivering a variety of "Home Goods". * Anybody with experience is welcome to apply. * Paid Time Off

SMS Delivery LLC

Helper

Newark, NJ · On-site

$18/hr

We have immediate opportunities available for Helpers in Teterboro, N.J. * This position will be delivering a variety of "Home Goods". * Anybody with experience is welcome to apply. * Paid Time Off

SMS Delivery LLC

Helper

Paterson, NJ · On-site

$18/hr

We have immediate opportunities available for Helpers in Teterboro, N.J. * This position will be delivering a variety of "Home Goods". * Anybody with experience is welcome to apply. * Paid Time Off

SMS Delivery LLC

Helper

Teaneck, NJ · On-site

$18/hr

We have immediate opportunities available for Helpers in Teterboro, N.J. * This position will be delivering a variety of "Home Goods". * Anybody with experience is welcome to apply. * Paid Time Off

SMS Delivery LLC

Helper

Englewood, NJ · On-site

$18/hr

We have immediate opportunities available for Helpers in Teterboro, N.J. * This position will be delivering a variety of "Home Goods". * Anybody with experience is welcome to apply. * Paid Time Off

SMS Delivery LLC

Helper

Passaic, NJ · On-site

$18/hr

We have immediate opportunities available for Helpers in Teterboro, N.J. * This position will be delivering a variety of "Home Goods". * Anybody with experience is welcome to apply. * Paid Time Off

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Showing results 21-40

All JobsHelpdesk JobsHelpdesk Jobs in Wayne, NJ

Helpdesk information

See Wayne, NJ salary details

$12

$22

$33

How much do helpdesk jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for helpdesk in Wayne, NJ is $22.96, according to ZipRecruiter salary data. Most workers in this role earn between $19.09 and $25.77 per hour, depending on experience, location, and employer.

What is a helpdesk?

Helpdesk jobs involve providing technical support and assistance to users who are experiencing issues with computer systems, software, or hardware. Helpdesk professionals typically troubleshoot problems, answer queries, and guide users through solutions either in person, over the phone, or via email and chat. They play a crucial role in maintaining the productivity of an organization by ensuring that technical issues are resolved swiftly and efficiently.

What are the key skills and qualifications needed to thrive as a helpdesk professional?

To thrive as a Helpdesk professional, you need a strong understanding of computer systems, troubleshooting techniques, and customer service principles, often supported by a relevant IT certification such as CompTIA A+. Familiarity with ticketing systems like ServiceNow or Zendesk and remote support tools is typically required. Excellent communication, patience, and problem-solving abilities are vital soft skills for effective user support. These skills ensure timely resolution of technical issues and high user satisfaction, which are critical for maintaining business productivity.

What are some common challenges faced by helpdesk professionals and how can they be overcome?

Helpdesk professionals often encounter challenges such as managing high volumes of support requests, troubleshooting a wide range of technical issues, and communicating complex information to users with varying technical backgrounds. To overcome these challenges, it’s important to prioritize tasks effectively, maintain clear documentation, and develop strong communication skills. Collaborating closely with team members and utilizing knowledge bases can also help resolve issues more efficiently and provide consistent support to end users.

What is the difference between Helpdesk vs Technical Support Specialist?

AspectHelpdeskTechnical Support Specialist
CredentialsTypically requires a high school diploma or equivalent; certifications like CompTIA A+ are commonOften requires similar certifications; some roles prefer additional certifications like Network+ or vendor-specific certs
Work EnvironmentHelpdesk staff usually work in an office or call center setting, providing remote or on-site supportTechnical Support Specialists may work in call centers, on-site, or remotely, often handling more complex issues
Employer & Industry UsageCommon in IT, customer service, and tech companies for general user supportFound in IT firms, software companies, and hardware providers, focusing on technical problem resolution

Helpdesk and Technical Support Specialist roles share similar credentials and work environments, but Technical Support Specialists often handle more complex technical issues. Both roles are essential in IT support, with Helpdesk staff serving as the first point of contact and Technical Support Specialists providing in-depth technical assistance.

What qualifications do I need for a helpdesk?

Helpdesk positions typically require a high school diploma or equivalent, along with strong communication and problem-solving skills. Technical knowledge of computer hardware, software, and common operating systems is often necessary, and certifications like CompTIA A+ can enhance job prospects.

What are the most commonly searched types of Helpdesk jobs in Wayne, NJ?

The most popular types of Helpdesk jobs in Wayne, NJ are:

What are popular job titles related to Helpdesk jobs in Wayne, NJ?

For Helpdesk jobs in Wayne, NJ, the most frequently searched job titles are:

What job categories do people searching Helpdesk jobs in Wayne, NJ look for?

The top searched job categories for Helpdesk jobs in Wayne, NJ are:

What cities near Wayne, NJ are hiring for Helpdesk jobs?

Cities near Wayne, NJ with the most Helpdesk job openings:

Helpdesk jobs near you
Infographic showing various Helpdesk job openings in Wayne, NJ as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $47,757 per year, or $23 per hour.

IT Helpdesk Technician

The Rockridge Group

Hackensack, NJ

Full-time

PTO

Re-posted 23 days ago

Job description

TITLE: HELP DESK TECHNICIAN
LOCATION: HACKENSACK, NJ
SCHEDULE: M-F (9:30AM-5:30PM)
Job Summary:
Seeking a Help Desk Technician to complete our client’s four-person Helpdesk team. The position involves providing technical assistance for hardware, software, and mobile devices, supporting video conferences through Teams and Zoom, maintaining equipment inventory, and documenting support activity in the Firm’s ticketing system. Applicants must have excellent written and verbal communication skills, strong interpersonal ability, and the aptitude to learn new tasks quickly. The role requires adherence to established procedures, strong documentation discipline, and the ability to work effectively both independently and in a team environment.
Requirements:
  • Significant experience with Microsoft Windows 11, Microsoft 365 (especially Outlook and Word),
  • I Manage experience (strongly preferred)
  • Ticketing system experience
  • A law firm or professional services background is preferred.
  • An associate’s or bachelor’s degree in information systems or a related field, or equivalent work experience, is also preferred.
  • Periodic travel to other Firm offices is required by a team member every few months, along with a couple of additional trips each year by some team members for office buildouts and expansions.
  • Flexibility to provide occasional shift coverage or extended hours to cover planned and unplanned PTO.