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Helpdesk Jobs in Tempe, AZ (NOW HIRING)

Helpdesk

Scottsdale, AZ · On-site

$20.25 - $27.25/hr

Helpdesk Location: Scottsdale, AZ Duration: Contract 1. Minimum 2 (Two) years of work experience in a technical support position 2. Excellent verbal and written communication skills. 3. Knowledge of ...

Helpdesk Support

Phoenix, AZ · On-site

$19.75 - $26.75/hr

Job Title : Helpdesk Support Location: Phoenix, AZ Duration: Contract Imaging/reimaging of laptops/desktops for Windows and Mac OS (preferred). Break-fix/troubleshooting Asset/inventory management ...

Helpdesk Support

Phoenix, AZ

$19.75 - $26.75/hr

Helpdesk Support Location: Phoenix, AZ / St. Petersburg, FL Duration: Contract Imaging/reimaging of laptops/desktops for Windows and Mac OS (preferred). Break-fix/troubleshooting Asset/inventory ...

A Helpdesk Administrator also handles server and domain changes. Also, among the duties is troubleshooting and configuring a wide variety of hardware devices. General Job Duties and Responsibilities ...

Service Desk-Helpdesk

Phoenix, AZ · On-site

$18 - $22/hr

Service Desk-Helpdesk Location: Downtown, Phoenix Onsite: Yes, 5 Days Can go full time: yes Rate: 18-22/hr Contact: Brian Merin; ; The Role: Our client is seeking a Service Desk Technician to join ...

The Role Provide Tier 1 support to a distributed workforce using Windows laptops and Office 365 during an 8-hour shift. Log, categorize, prioritize, and manage incidents and requests in HappyFox in ...

Overview The IT Helpdesk Technician serves as a key point of contact for technical support, assisting end-users with hardware, software, and network-related issues to ensure minimal disruption to ...

Overview The IT Helpdesk Technician serves as a key point of contact for technical support, assisting end-users with hardware, software, and network-related issues to ensure minimal disruption to ...

The IT Helpdesk Technician serves as a key point of contact for technical support, assisting end-users with hardware, software, and network-related issues to ensure minimal disruption to business ...

IT Helpdesk Technician

Phoenix, AZ · On-site

$50 - $70/hr

Overview The IT Helpdesk Technician serves as a key point of contact for technical support, assisting end-users with hardware, software, and network-related issues to ensure minimal disruption to ...

IT Helpdesk Intern (Part-Time)

Tempe, AZ · On-site

$14.50 - $19.50/hr

The Information Technology Helpdesk Intern is responsible for helping us fulfill service and helpdesk requests, set up new users, and provide level 1 support at our Tempe, AZ office location. The ...

The Information Technology Helpdesk Intern is responsible for helping us fulfill service and helpdesk requests, set up new users, and provide level 1 support at our Tempe, AZ office location. The ...

Helper

Phoenix, AZ · On-site

$18/hr

As one of our DA Helpers, you will be trained and provided with the tools and support necessary to be an ambassador for Lime Logistics as you deliver packages direct to customer doors. Whether this ...

Helper

Phoenix, AZ · On-site

$18/hr

As one of our DA Helpers, you will be trained and provided with the tools and support necessary to be an ambassador for Lime Logistics as you deliver packages direct to customer doors. Whether this ...

Helper

Phoenix, AZ · On-site

$17 - $17.75/hr

As a Driver Helper, you will ride along in an Amazon-branded, DOT regulated box truck and support the driver in delivering packages. Clgs is seeking motivated team players to join our delivery team ...

You will help our clients manage their business using our solutions, which could include troubleshooting and probing to resolve IT Support might also involve partnering with multiple business units ...

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Helpdesk information

See Tempe, AZ salary details

$12

$22

$32

How much do helpdesk jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for helpdesk in Tempe, AZ is $22.49, according to ZipRecruiter salary data. Most workers in this role earn between $18.70 and $25.24 per hour, depending on experience, location, and employer.

What is a helpdesk?

Helpdesk jobs involve providing technical support and assistance to users who are experiencing issues with computer systems, software, or hardware. Helpdesk professionals typically troubleshoot problems, answer queries, and guide users through solutions either in person, over the phone, or via email and chat. They play a crucial role in maintaining the productivity of an organization by ensuring that technical issues are resolved swiftly and efficiently.

What are the key skills and qualifications needed to thrive as a helpdesk professional?

To thrive as a Helpdesk professional, you need a strong understanding of computer systems, troubleshooting techniques, and customer service principles, often supported by a relevant IT certification such as CompTIA A+. Familiarity with ticketing systems like ServiceNow or Zendesk and remote support tools is typically required. Excellent communication, patience, and problem-solving abilities are vital soft skills for effective user support. These skills ensure timely resolution of technical issues and high user satisfaction, which are critical for maintaining business productivity.

What are some common challenges faced by helpdesk professionals and how can they be overcome?

Helpdesk professionals often encounter challenges such as managing high volumes of support requests, troubleshooting a wide range of technical issues, and communicating complex information to users with varying technical backgrounds. To overcome these challenges, it’s important to prioritize tasks effectively, maintain clear documentation, and develop strong communication skills. Collaborating closely with team members and utilizing knowledge bases can also help resolve issues more efficiently and provide consistent support to end users.

What is the difference between Helpdesk vs Technical Support Specialist?

AspectHelpdeskTechnical Support Specialist
CredentialsTypically requires a high school diploma or equivalent; certifications like CompTIA A+ are commonOften requires similar certifications; some roles prefer additional certifications like Network+ or vendor-specific certs
Work EnvironmentHelpdesk staff usually work in an office or call center setting, providing remote or on-site supportTechnical Support Specialists may work in call centers, on-site, or remotely, often handling more complex issues
Employer & Industry UsageCommon in IT, customer service, and tech companies for general user supportFound in IT firms, software companies, and hardware providers, focusing on technical problem resolution

Helpdesk and Technical Support Specialist roles share similar credentials and work environments, but Technical Support Specialists often handle more complex technical issues. Both roles are essential in IT support, with Helpdesk staff serving as the first point of contact and Technical Support Specialists providing in-depth technical assistance.

What qualifications do I need for a helpdesk?

Helpdesk positions typically require a high school diploma or equivalent, along with strong communication and problem-solving skills. Technical knowledge of computer hardware, software, and common operating systems is often necessary, and certifications like CompTIA A+ can enhance job prospects.

What are the most commonly searched types of Helpdesk jobs in Tempe, AZ?

The most popular types of Helpdesk jobs in Tempe, AZ are:

What are popular job titles related to Helpdesk jobs in Tempe, AZ?

For Helpdesk jobs in Tempe, AZ, the most frequently searched job titles are:

What job categories do people searching Helpdesk jobs in Tempe, AZ look for?

The top searched job categories for Helpdesk jobs in Tempe, AZ are:

What cities near Tempe, AZ are hiring for Helpdesk jobs?

Cities near Tempe, AZ with the most Helpdesk job openings:

Infographic showing various Helpdesk job openings in Tempe, AZ as of August 2026, with employment types broken down into 87% Full Time, 10% Part Time, and 3% Contract. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution, with an average salary of $46,782 per year, or $22.5 per hour.

$20.25 - $27.25/hr

Contractor

Re-posted 21 days ago


Job description

Company Description

Ajith

KRG Technologies, Inc.,

ajith(at)krgtech.com

25000 Avenue Stanford, Suite #243, Valencia, CA 91355

Direct : 661-367-8000 Ext : 310


Job Description

Job Title: Helpdesk

Location: Scottsdale, AZ

Duration: Contract

Job Description:

1. Minimum 2 (Two) years of work experience in a technical support position

2. Excellent verbal and written communication skills.

3. Knowledge of commonly used concepts, practices, and procedures for end user technical support.

4. Strong Customer service experience.

5. Excellent phone & email etiquette.

6. Strong problem solving and research skills.

7. Able to operate effectively in a team environment with both technical and non-technical team members

8. Able to manage time effectively and set priorities appropriately

9. Good working knowledge and troubleshooting experience of Windows 7, Networking (IP, DNS, DHCP), Microsoft Office Suite, Microsoft Exchange, Active Directory, Group Policy, File/Folder Permission in End User environment.

10. Provide hardware / software / network problem diagnosis / resolution via telephone /email/ chat for customer's end users

11. Route/ escalate problems to internal level IT support teams

12. Administer and provide User account provisioning

13. Use the Incident Management System to document and manage problems and work requests and their respective resolutions and circumvention's

14. Preferred - Industry certifications, this can include A+, N+ and/or MCSE/CCNA

Additional Information

All your information will be kept confidential according to EEO guidelines.


KRG Technologies logo

About KRG Technologies

Sourced by ZipRecruiter

KRG Technologies was founded with a simple motive of offering the clients exactly what they want, how they want and when they want. By leveraging for its clients its technological edge and right-sourcing advantage, KRG in a short period of time has grown to become one of the most trusted strategic technology partners. Treating every client as the top priority, we customize our solutions and services to align with the unique needs of each client. Headquartered in Valencia, California, KRG employs a unique global delivery platform to minister its offerings spanning from application development and maintenance to business process reengineering. With years of hands-on domain experience and international presence, we offer state-of-the-art solutions backed by our follow-the-sun service model in the most cost effective manner. We value our clientele for the trust reposed in us and our clientele admire us for our personalized approach and deep commitment to their success. Our biggest strength lies in technical expertise of our team and individual competency of our employees, which enables us to be the most befitting solution provider.

Industry

It services

Company size

201 - 500 Employees

Headquarters location

Valencia, CA, US

Year founded

2003

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